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Comfort Inn St Louis - Westport

501 reviews
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Traveller (42)
Room & Suite (27)
Pool & Beach (4)
Overview
  • Excellent47%
  • Very good28%
  • Average12%
  • Poor7%
  • Terrible6%
Travellers talk about
“choice hotels”(9 reviews)
“front desk”(87 reviews)
“room was clean”(40 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Comfort Inn St Louis - Westport
Special Offer: Choice Privileges Points
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Rooms
5 Feb6 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (501)Write a Review
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All reviewschoice hotelsfront deskroom was cleanshuttle driverwafflesgreat priceoutdoor poolst louislobby areafamily reunionplenty of parkingrachelrochellewestportmicrowavefreewayremodel
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11 - 15 of 499 reviews
Reviewed 9 October 2017

I was pleasantly surprised at the quality of the hotel for the price that I paid. The room was comfortable and quiet. I would definitely return here, and I would recommend it for anybody visiting the area.

Thank Ron E
Response from Jason A, General Manager at Comfort Inn St Louis - WestportResponded 7 December 2017

Dear Ron, Thank you for taking the time to leave your comments regarding your recent stay. I am pleased to hear that you had an enjoyable stay and we invite you to stay again. Sincerely, Jason Aulds

Reviewed 21 September 2017

For the most part, the rooms were clean, the service was good. They did give us a FREE upgrade. The continental breakfast was better than usual! They do need to do better with the Housekeeping. Rochelle & Kim who ran the shuttle were friendly and...More

Thank Kandis D
Response from Jason A, General Manager at Comfort Inn St Louis - WestportResponded 6 October 2017

Dear Kandis D, Thank you for taking the time to leave your review of our hotel. I am pleased to hear that you had an enjoyable experience, but I will speak to our housekeeping about their performance. I will also let our shuttle drivers know...More

Reviewed 6 September 2017 via mobile

Room smelled like moldy carpet at or near air conditioner. Toilet flush valve gets stuck every-other flush,so you hear it running all night or remove lid and manually fix it. Breakfast was great and employees were very helpful. Great locatin in the middle of everything.More

1  Thank russellc202
Response from Jason A, General Manager at Comfort Inn St Louis - WestportResponded 8 September 2017

Dear Russellc202, Thank you for taking the time to leave your comments regarding your recent stay with us. I apologize that we failed to exceed your expectations, but we are working hard to correct the issues you encountered. I hope you will stay with us...More

Reviewed 26 August 2017

We tend to stay at Choice hotels when they are available and have found most to be quite to our liking, not this one. I feel that this property is slipping below the standards we expect at Comfort properties. We found the staff to be...More

Thank bobandsandykrasn
Response from Jason A, General Manager at Comfort Inn St Louis - WestportResponded 13 September 2017

Dear bobandsandykrasn, Thank you for taking the time to review our hotel. I would like to apologize for the issues you encountered during your recent stay. I have contacted the appropriate Department Managers and we are working hard to ensure that these issues are rectified....More

Reviewed 20 August 2017 via mobile

Comfort Inn Westport was clean and comfortable for our overnight stop before flyingout of St Louis. Free airport shuttle (15 min drive), staff helpful,breakfast OK and nice pool. Good value for money.

Thank NKR59
Response from Jason A, General Manager at Comfort Inn St Louis - WestportResponded 13 September 2017

Dear NKR59, Thank you for taking the time to leave your comments regarding your recent stay at our hotel. I am pleased to hear that we were able create an enjoyable guest experience. I hope that you will stay with us again. Sincerely, Jason Aulds

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free Parking
Pool
Restaurant
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Airport Transportation
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$78 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Maryland Heights
#2 Family Hotel in Maryland Heights
#3 Business Hotel in Maryland Heights
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$78 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Maryland Heights
#2 Family Hotel in Maryland Heights
#3 Business Hotel in Maryland Heights
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (42)
Room & Suite (27)
Pool & Beach (4)
Dining (2)
Hotel & Grounds (48)
Business Centre & Event Rooms (4)
Bathroom (1)
Questions & Answers
Ask a question
kjm21_11
24 October 2017|
AnswerShow all 9 answers
Response from Brandon O | Reviewed this property |
Not sure. Sorry, I just read this today.
0
Votes
tom j
30 August 2017|
AnswerShow all 2 answers
Response from Jason A | Property representative |
7am
1
Vote
Su-n-Bru
5 February 2017|
Answer
Response from FrogMuskogee | Reviewed this property |
There is a huge parking lot and I'm not sure what you mean by "long term" but the parking is more than adequate.
0
Votes
Room Tips
"Ground floor had noisy doors. Too many people letting them slam shut."
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"Spend a few dollars more and stay somewhere else."
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"Don't stay at this hotel!!"
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"The side of hotel away from highway is quieter. Wifi very slow on 4th floor."
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