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Courtyard St. Louis Westport Plaza

TravelocityUS$149*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$149*
US$149*
US$149*
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Courtyard St. Louis Westport Plaza
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221 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard St. Louis Westport Plaza
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Showing 218: English reviews
Reviewed 22 April 2016 via mobile

My fiance and I decided to meet in St Louis for an extended weekend and decided to stay here. The first room they put us in was nice but didn't have a fridge. We talked to Patrick at the front desk and he immediately moved us. No questions asked. He is super amazing!! Nicole at The Bistro is phenomenal! She...

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Helpful?
Thank Gracie A
Columbia, United States
Reviewed 22 April 2016

STayed for a night the place was very clean and comfortable. The king room was great. I enjoyed the pool but it soon was crowded with families and very noisy, but the kids were having fun and the pool area was clean. Well woth the money.

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Helpful?
Thank Michael B
Draper, Utah
Reviewed 11 April 2016 via mobile

When we checked in we were not told where to go-we went to the left and we needed to go to the right. A bit frustrating with small children as you can't get to all rooms -had to turn around and go back down to the other side. The room was cramped. Only one sink and crowded trying to get...

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Helpful?
Thank Sally N Bt F
Kelsey S, Manager at Courtyard St. Louis Westport Plaza, responded to this review

Dear Sally, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconvenience at check-in and the size of the room. We have shared your feedback about the check-in experience with the appropriate hotel team to ensure that...

Red Bank, New Jersey
Reviewed 24 March 2016 via mobile

It's a very typical Courtyard. Get a room facing the courtyard, as it's by a highway. The staff is friendly, but I got in late (1:30am) and the night clerk must have been sleeping, as the front door was locked and I and to ring the bell several times before they let me in. That's a little annoying after a...

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Helpful?
Thank Vincef69
Kelsey S, Manager at Courtyard St. Louis Westport Plaza, responded to this review

Dear Vincef69, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard St. Louis Westport Plaza. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your dissatisfaction...

Halethorpe, Maryland
Reviewed 17 March 2016

This Marriott is located in a business park, but it isn't far from food etc. The staff were very friendly, and the hotel itself was clean. There is a beautiful courtyard to sit in if the weather is nice enough with several groupings of seats. The room was nice and clean with all the amenities to include a refrigerator. They...

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Helpful?
Thank Lee H
Kelsey S, Manager at Courtyard St. Louis Westport Plaza, responded to this review

Lee H., Thank you for choosing our location during your stay in St. Louis we appreciate your feedback and your business. It is always wonderful to hear when our staff and hotel facilities meet our guest's expectations. Thank you again and we hope that the next time your travels bring you back to St. Louis, MO you will stay with...

Jonesboro, Arkansas
Reviewed 22 February 2016

My biggest complaint about this place was the staff, which I can almost NEVER say. Most of the time, if I needed anything, there was no one to be found. Otherwise, it's not too bad of a place. It's relatively comfortable and clean.

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Helpful?
Thank femaleboxer
Kelsey S, Manager at Courtyard St. Louis Westport Plaza, responded to this review

Dear Femaleboxer, Thank you for the feedback on your recent stay at the Courtyard St. Louis Westport. I would like to apologize for the staffing shortage you experienced during your stay. I have addressed our guest facing associates to ensure that they are available during their shifts. Again, thank you for choosing Courtyard by Marriott and I hope you keep...

Omaha, Nebraska
Reviewed 20 February 2016 via mobile

We recently stayed at this location on a hockey trip. Rates are arranged by the tournament committee. Quoted a room rate of 114 dollars a night but when bills were delivered were all charged 119. With 17 rooms billed all were overcharged. Although the bills were all fixed after one person noted the discrepancy. Pretty sure it wasn't an oversight...

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Helpful?
Thank Hockeypop55
stlwp1, General Manager at Courtyard St. Louis Westport Plaza, responded to this review

Dear Hockeypop55, Thank you for staying at the Courtyard Westport on your recent stay in St. Louis. I have read your review and would like to apologize for the error with the room rate. The error was corrected on all attendees bills and the hotel offered everything that was contracted with the team contact. Thank you again for choosing Courtyard...

Minneapolis, Minnesota, United States
Reviewed 9 February 2016

We stayed at the Courtyard by Marriott several years ago for my High School reunion so when we came through St. Louis again knew this was an excellent place to camp overnight. It is also in the old neighborhood where I grew up many years ago.

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Thank Alfred B
Kelsey S, Manager at Courtyard St. Louis Westport Plaza, responded to this review

Dear Alfred B., Thank you for the feedback on your recent stay at the Courtyard St. Louis Westport. I am very pleased you thought of staying with us again while passing through St. Louis. We hope you had a great rest of your trip and that we will see you again when you come though St. Louis or have a...

Mount Juliet, Tennessee
Reviewed 24 December 2015

We visited the St. Louis area for a 90th birthday party for my aunt and stayed one night at this Courtyard. i most frequently stay at Hilton properties and had not been at a Courtyard for several years. We found this property especially quite for a weekend. Too often you find large families over the weekend. This was a very...

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Thank jtbeknott
Evanston, United States
Reviewed 28 November 2015

Everything was wonderful about this hotel. It's in a nice, quiet location. The rooms are beautiful. They were clean, spacious and comfortable. The staff, from the front desk, the Bistro and the maid service, were the most helpful and friendliest in any hotel we've ever stayed at. The photos don't lie. What you see is exactly what you get.

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Helpful?
Thank Debra W

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Golf course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities

Additional Information about Courtyard St. Louis Westport Plaza

Address: 11888 Westline Industrial Dr, Maryland Heights, Saint Louis, MO 63146-3313
Region: United States > Missouri > Saint Louis > Maryland Heights
Price Range: €86 - €194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard St. Louis Westport Plaza 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Courtyard By Marriott St. Louis Westport Plaza Hotel Creve Coeur
Courtyard Hotel Saint Louis
Courtyard Saint Louis
Saint Louis Marriott
Saint Louis Courtyard
Hotel Style:
#2 Romantic Hotel in Maryland Heights
#4 Business Hotel in Maryland Heights
#5 Family Hotel in Maryland Heights
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard St. Louis Westport Plaza staff and other travellers.
2 questions
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Los Angeles, California
over a year ago

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Questions? Get answers from Courtyard St. Louis Westport Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have less noise.”
498reginac, 2 Oct 2016 | Read review
“Rooms at the back are very quiet.”
momof2girlsArkansas, 21 Jun 2016 | Read review
“Get one overlooking the indoor courtyard if possible”
njg1954, 17 Jun 2016 | Read review
“All rooms were good.”
paulines847, 2 Jun 2016 | Read review
“Request a room facing the courtyard.”
maverick2608, 9 May 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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