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DoubleTree by Hilton Hotel St. Louis - Westport

PricelineUS$128*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$145*
US$128*
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US$131*
US$131*
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DoubleTree by Hilton Hotel St. Louis - Westport
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880 Reviews from our TripAdvisor Community

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Showing 872: English reviews
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Cape Girardeau, Missouri
Reviewed 2 days ago NEW

The staff at the DoubleTree St. Louis Westport went above and beyond for my event. Aaron and his staff went out of their way to make sure everyone was taken care. The catering staff checked up on us throughout the weekend to make sure our event was running smooth. They just were exception

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Helpful?
Thank Lisa B
New York, NY
HOTEL’S FAVOURITE REVIEW
Reviewed 10 March 2017 via mobile

As with most Double Tree hotels this one was nice and clean and the staff was excellent. About a 10 to 20 minute drive depending upon traffic from the airport. A nice warm cookie upon arrival is always nice. Breakfast buffet was a bit pricey but not unexpected at a hotel. Overall I really enjoyed my stay and would definitely...

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Helpful?
Thank BLTZ4G
About Hotel's Favourite Review
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear BLTZ4G: Thank you for staying with us recently. The staff will enjoy reading your comments. You are very close on the drive from the airport. Thank you for commenting on the DoubleTree cookie. I am happy to hear that you will be returning to our hotel. The fitness center is a little bit on the small side, but the...

Panama City Beach, Florida
Reviewed 3 days ago NEWvia mobile

Really I had no issues at this hotel. Clean, good shower, soft towels, always restocked my coffee supplies and shampoo. Food was good, beer was cold, breakfast staff friendly. I have had nothing but a good 2 weeks. 2 more to go. I would stay here again.

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Helpful?
Thank Jcook66775
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Mr. Cook: Thank you for staying with us. I am glad that you are enjoying your stays with us and I hope you keep coming back to stay with us. Sincerely, Dan Gough General Manager

Davenport, Florida, United States
Reviewed 1 week ago

I have stayed at this Doubletree several times and haven't had an issue. I have 9 reservations booked throughout the rest of the year at this hotel that I'm now cancelling because of my last stay. I'm a Gold member with Hilton and booked my room using 20000 points. I checked in about 1:30 am Monday morning and was asked...

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Helpful?
Thank Laura C
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Laura C: Thank you for your review and the comments. I am sorry to hear that you will not be returning to our DoubleTree St. Louis Westport. I did speak to Terri in Accounting and any of us would have been happy to speak to the bank about the credit card authorization or any charges that might be on...

Olympia, Washington
Reviewed 1 week ago

The room was disgusting, there was blood on the curtains right where you'd have to touch to open them the bedsheets had fresh stains on them like they've never been changed. there was a wet spot on the floor that I still don't know what I stepped in that didn't dry all night and in general the rooms are just...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kerwhi13
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Kerwhi13: Thank you for staying with us and thank you for taking the time to review the hotel. We really do appreciate the feedback. I have to assume the curtains were cleaned last week when you reported the issue. I did take the Director of Housekeeping to your room to inspect the curtains yesterday, and I could not find...

Irvine, California
Reviewed 1 week ago

Was here for two days on a business trip recently and this is a good hotel. This is a typical Double Tree hotel. The location is just off the freeway but requires a bit of a double back to get to it which is easy enough. There is ample free well lit parking at the hotel. The room was nice...

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Helpful?
Thank DaQi
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear DaQi: Thank you for staying with us recently for your business trip. Thank you for the feedback on your guestroom door. We also appreciate the feedback on the breakfast. I am glad to hear that you would recommend our DoubleTree and I hope to meet you when you come back for your next stay. Sincerely, Dan Gough General Manager

Columbus, Ohio, United States
Reviewed 1 week ago

Nice enough for work meeting. I know it's an older hotel but the rooms could be a little cleaner. Staff was friendly but a bit disheveled. However, I would stay here again. Our meeting room was organized and they responded to our request to change the temperature timely.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Jen E
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Jen E: Thank you for staying with us and thank you for your review. My staff and I appreciate the feedback and we will work hard to win your loyalty. Again thank you for the reviewing our DoubleTree. Sincerely, Dan Gough General Manager

Olympia
Reviewed 2 weeks ago

Don't be fooled by the entrance of the lobby, the rooms were sub par as far as cleanliness goes. I had two co workers request different rooms due to blood or other stains on the beds and curtains. The bathrooms were grimy and didn't feel clean.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank vmz12
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear vmz12: Thank you for taking the time to review the hotel. We take all comments from everyone very seriously and I am sorry you did not enjoy the stay or the hotel. We do appreciate the feedback and I know that you have also been in contact with a member of our management staff. I hope the rest of...

Fuquay Varina, NC
Reviewed 2 weeks ago

I had a great stay here. Everyone was friendly and attentive. The bar had a great atmosphere. Breakfast was great. Pool and hot tub were wonderful. I would highly recommend this hotel to anyone in town.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank DonHolder
Dangough, Director of Sales at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear DonHolder: Thank you for staying with us. I will share your comments with our staff. Thank you for highlighting the staff. Glad you enjoyed the bar and breakfast, and got to spend time in the pool and hot tub area. Have a great weekend. Sincerely, Dan Gough General Manager

Reviewed 2 weeks ago via mobile

We were traveling through from Texas with group of 11 and they were awesome with making reservations and lady on phone was so hopeful! Cookies that we got when we checked in were delicious and guy at front desk was so friendly. Breakfast buffet was amazing and had some many options, hands down best breakfast we have had a hotel....

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Helpful?
Thank JessicaG0623
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear JessicaG0623: Thank you for your business. I am glad you chose to stay at our hotel. I glad you enjoyed the staff. Thank you for speaking about the breakfast buffet. I am glad that you enjoyed the cookies. Come back to see us again. Sincerely, Dan Gough General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel St. Louis - Westport is located in the West County of St. Louis, Missouri. Westport Plaza is near the hotel, including a popular business district along with a number of shopping, dining and entertainment options. Lambert International Airport is located only six miles away, and the hotel provides a complimentary shuttle service. ... more   less 

Additional Information about DoubleTree by Hilton Hotel St. Louis - Westport

Address: 1973 Craigshire Road, Maryland Heights, Saint Louis, MO 63146 (Formerly Holiday Inn St. Louis - Westport)
Region: United States > Missouri > Saint Louis > Maryland Heights
Price Range: €92 - €216 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel St. Louis - Westport 3.5*
Number of rooms: 327
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Orbitz, Hotels.com, Priceline, Hotwire, Cancelon, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your DoubleTree by Hilton Hotel St. Louis - Westport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree St. Louis At Westport Hotel Maryland Heights
Doubletree Saint Louis
Hotel Style:
#1 Business Hotel in Maryland Heights
#4 Family Hotel in Maryland Heights
#5 Romantic Hotel in Maryland Heights
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel St. Louis - Westport staff and other travellers.
10 questions
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9 months ago
Leesburg
over a year ago
8 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel St. Louis - Westport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great location in St. Louis”
lisabR65ZJ, 27 Apr 2017 | Read review
“I wouldn't recommend this hotel.”
almaj1999, 7 Apr 2017 | Read review
“Or 6th floor rooms were great.”
meg833, 27 Mar 2017 | Read review
“Room 431 has bugs, a bad bathroom door and some kind of hum or noise at night.”
BERNICED_13, 27 Feb 2017 | Read review
“This could be a good hotel if it was under control.”
3lilmonkies, 26 Feb 2017 | Read review
5 of 5
Priceline
US$128* /night
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Booking.comUS$131
Doubletree.comUS$131
TripAdvisorUS$131
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Prices are for 1 room, 2 adults
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