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DoubleTree by Hilton Hotel St. Louis - Westport

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DoubleTree by Hilton Hotel St. Louis - Westport
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858 Reviews from our TripAdvisor Community

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Showing 850: English reviews
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Edmonds, United States
Reviewed 3 days ago NEW

If your on the road swinging through St. Louis this is a safe bet. There are no decent places to eat near by but the in house food is good enough. If your on the HHonors program you will see the consistentcy of the chain here

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Fred L
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Fred L: Thank you for staying with us and thank you for this review. I do have to tell you that you are mistaken about there being no decent places to eat near by. Westport Plaza is only six blocks from the hotel. There are over fifteen restaurants and bars at the Plaza. Some very nice upscale restaurants, and...

Urbana, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

We’ve stayed at this Doubletree a couple of times during the past month or so and highly recommend it. Since we are Hilton Honors members, we booked a room for 20,000 points---almost unheard of these days! This is one of the nicest Doubletrees we’ve stayed in. The rooms are clean, roomy, and modern. Checkin/checkout is quick and efficient. Breakfast buffets,...

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Helpful?
Thank Eileen K
About Hotel's Favourite Review
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Eileen K: Thank you for staying with us and thank you for taking the time to review our hotel. I am glad that check in and check out worked well. Thank you for recognizing housekeeping. We serve the same menu in the bar as we do in the restaurant. Most of the time, people prefer the large televisions in...

Flint, Michigan
Reviewed 5 days ago NEW

Only complaint, was there was food from the previous occupant in the refrigerator, and no complimentary breakfast. Besides that the overall quality of the hotel and stay was great! Beds were nice and plush!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank tromondaem
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear tromondaem: Thank you for the feedback. I have already told housekeeping about the refrigerator. About of half of our guests have breakfast built in to their rates/rooms, but breakfast is not automatically complimentary. Thank you for review. Have a great week. I hope you consider staying with us in the future. Sincerely, Dan Gough General Manager

Saint Louis, Missouri
Reviewed 5 days ago NEW

Clean, nice excercise room, bar, lobby... location is convenient. Used this hotel for child sports event, and whole family went, so may have had a discounted rate but cost was still reasonable. Good experience.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Micah C
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Micah C: I am glad that you had a "Nice" experience at our DoubleTree. It sounds as if you did get a group rate for your sporting event. I hope your team did well. Thank you for the review. Come back soon! Dan Gough General Manager

St. Louis, United States
Reviewed 5 days ago NEW

hotel is older, rooms not the cleanest, beds not the best. But for the price can't complain to much.. you get what you pay for. Staff made the difference, dining manager was a joy to deal with, Front desk was a accommodating as they could be considering how full the hotel was.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank S6782ZHstevew
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear 56782ZHstevew: Thank you for the review of our DoubleTree. My staff and I appreciate the feedback. I will make sure that everyone reads your review. I hope you consider staying with us again in the future. Sincerely, Dan Gough General Manager

st louis, United States
Reviewed 6 days ago NEW

Stayed here after a job interview on a day-trip from Atlanta. Room heat was not working. Called front desk, went to bar, waited for maintenance staff. Returned to room and found it colder than before. Spent a long, cold night and did not feel good about staying here. If I could rate it lower, I would. Basic need was NOT...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank J1924LXandrewr
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear J1924LXandrewr: Thank you for your review. Jessica Clark, the Front Office Manager informed me that she has communicated with you. I am sorry for the HVAC issue. I am meeting with Rudy Guillen, the Chief Engineer in just a few minutes to see what happened. The issue should have been fixed easily or remedied with a new unit. My...

Reviewed 1 week ago NEWvia mobile

I travel a lot and I have never had such an accommodating manager ever. Michael went above and beyond my expectations and helped make a sad trip (funeral) a bright spot among the darkness. The rooms were good and the beds were comfortable. I would recommend this gem of a hotel.

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Helpful?
Thank Melissa H
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Melissa H: Thank you for staying with us. My staff and I are sorry for your loss. Thank you for taking the time to complete this survey. Sincerely, Dan Gough General Manager

Chicago, Illinois
Reviewed 1 week ago

This hotel provided shelter from the cold when we were visiting family. We didn't use the pool, but it was gorgeous for a hotel at this price. Close to the highway so easy to get in and out. Breakfast was good for what it was. Clean. Comfortable. All in all just what we needed.

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Helpful?
Thank artloverisme
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear artloverisme: Thank you for staying with us in St. Louis. My staff and I are glad that you enjoyed your stay with us. Please come back to see us again soon. Sincerely, Dan Gough General Manager

United States
Reviewed 1 week ago

Breakfast is overpriced, but everything else is wonderful. Service, staff, clean hotel, nice pool. Gym area could be a bit bigger, but it does the job. I would shay here again in the future. Glad we were able to have a fun weekend with my family there.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank amandaeW8793HC
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear amandaeW8793HC: Thank you for taking the time to review our DoubleTree. I was pleased to hear that your family had a fun stay here. Thank you for your comments. I will share them with our staff. Have a great week. I hope you consider staying again with us in the future. Sincerely, Dan Gough General Manager

Leighton, Iowa
Reviewed 2 weeks ago

Great staff and friendly. The breakfast included was wonderful. Next to interstate, but didn't hear any traffic noise. Bar was large but didn't open until 4...not close to any other restaurants or bars. Clean and well kept.

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Helpful?
Thank tjrempe
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Deartjrempe: Thank you for your review, and thank you for the comments about breakfast. We are a lot closer to other bars than you thought. We are a half mile from Westport Plaza. The Plaza is home to almost 20 bars and restaurant and several new establishments are coming in 2017. The Plaza is north. To our South, about a...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel St. Louis - Westport is located in the West County of St. Louis, Missouri. Westport Plaza is near the hotel, including a popular business district along with a number of shopping, dining and entertainment options. Lambert International Airport is located only six miles away, and the hotel provides a complimentary shuttle service. ... more   less 

Additional Information about DoubleTree by Hilton Hotel St. Louis - Westport

Address: 1973 Craigshire Road, Maryland Heights, Saint Louis, MO 63146 (Formerly Holiday Inn St. Louis - Westport)
Region: United States > Missouri > Saint Louis > Maryland Heights
Price Range: €107 - €216 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel St. Louis - Westport 3.5*
Number of rooms: 327
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com and Priceline so you can book your DoubleTree by Hilton Hotel St. Louis - Westport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree St. Louis At Westport Hotel Maryland Heights
Doubletree Saint Louis
Hotel Style:
#1 Business Hotel in Maryland Heights
#4 Family Hotel in Maryland Heights
#5 Romantic Hotel in Maryland Heights
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel St. Louis - Westport staff and other travellers.
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8 months ago
Leesburg
over a year ago
7 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel St. Louis - Westport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 431 has bugs, a bad bathroom door and some kind of hum or noise at night.”
 of 5 bubbles BERNICED_13, 27 Feb 2017 | Read review
“This could be a good hotel if it was under control.”
 of 5 bubbles 3lilmonkies, 26 Feb 2017 | Read review
“We stayed on the 9th floor.”
 of 5 bubbles trekluvr, 13 Feb 2017 | Read review
“rooms are good!”
 of 5 bubbles arjans742, 16 Nov 2016 | Read review
“away from the highway (lower room numbers on each floor)”
 of 5 bubbles ChristianAnnapolis, 16 Aug 2016 | Read review
5 of 5