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Sheraton Westport Chalet Hotel St. Louis

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Traveller (73)
Room & Suite (56)
Dining (5)
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Overview
  • Excellent24%
  • Very good32%
  • Average23%
  • Poor12%
  • Terrible9%
Travellers talk about
“the club lounge”(22 reviews)
“small balcony”(9 reviews)
“an older hotel”(11 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Reviews (485)
There are newer reviews for Sheraton Westport Chalet Hotel St. Louis
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121
144
112
58
44
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All reviewsthe club loungesmall balconyan older hotelindoor poolcomedy clubfree internetbeds were comfortableairport shuttleupon checkwestportmeetingconferencelouisplazaexteriorpondnightlife
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11 - 15 of 479 reviews
Reviewed 30 March 2018 via mobile

Was there for a business conference, and stayed overnight. Room was great, bed was comfortable, and had the best braised short ribs in the restaurant. I would highly recommend selecting this hotel! Very nice!More

Thank rf2316
Response from Aaron B, Manager at Sheraton Westport Chalet Hotel St. LouisResponded 31 March 2018

Dear rf2316, We are delighted to have been your chosen hotel during your recent stay in Saint Louis. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as...More

Reviewed 22 March 2018 via mobile

The biggest stand out for me was the service. The staff was quick and very friendly. That is very appreciated. The room was good. Clean with a very comfortable bed. The bathroom was small but met my needs. I appreciated all the outlet options. It...More

Thank therealcyclops
Response from Aaron B, Manager at Sheraton Westport Chalet Hotel St. LouisResponded 25 March 2018

Dear therealcyclops, We are delighted to have been your chosen hotel during your recent stay in Saint Louis. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as...More

Reviewed 13 March 2018

Overall, the staff did an excellent job meeting our needs for a business meeting with 35 attendees. The sales manager and restaurant staff could not have done better accommodating our group. The location of the hotel was perfect with several very good restaurants and bars...More

Thank polizzatto
Response from Aaron B, Manager at Sheraton Westport Chalet Hotel St. LouisResponded 14 March 2018

polizzatto, We are delighted to have been your chosen hotel during your recent stay in Saint Louis. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a...More

Reviewed 17 February 2018 via mobile

We stayed here with a bunch of our friends and the pool is a bit chilly but a fun layout. The room was awesome because we were on the 1st floor and we there is two doors one from the indoor corridor and the second...More

Thank Brady I
Response from Aaron B, Manager at Sheraton Westport Chalet Hotel St. LouisResponded 18 February 2018

Dear Brady I, We are delighted to have been your chosen hotel during your recent stay in Saint Louis. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team...More

Reviewed 17 February 2018 via mobile

We were in town for a gymnastics meet and from the beginning it was great. People were nice. Room was clean and we enjoyed the food in the executive lounge. My only complaint is that they didn’t start serving complementary breakfast until 7:30. I suppose...More

Thank MrsJ610
Response from Aaron B, Manager at Sheraton Westport Chalet Hotel St. LouisResponded 18 February 2018

Dear MrsJ610, We are delighted to have been your chosen hotel during your recent stay in Saint Louis. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Concierge
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$148 - US$308 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$148 - US$308 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (73)
Room & Suite (56)
Dining (5)
Pool & Beach (4)
Business Centre & Event Rooms (3)
Questions & Answers
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Friendlyson
18 July 2016|
Answer
Response from Nancy D | Reviewed this property |
Animals should be allowed as the hotel is awful.
-1
Votes
Friendlyson
18 July 2016|
Answer
Response from Rick L | Reviewed this property |
I believe that you would be OK. I'd give them a call to confirm.
0
Votes
AshieCo
18 September 2015|
AnswerShow all 5 answers
Response from Leanne P | Property representative |
We do not have balconies in all rooms but there are multiple rooms in the Chalet that have them. Please be aware that we are in the middle of a renovation so not all balconies can be used at this time.
1
Vote
Room Tips
"rooms on level 1 & 2 are actually below the desk level."
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"Access to several other restaurants, shops and amenities without going outside!"
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"Corridors are long, if walking is a problem, try to get a room in the Rm 301 - 350 range.near the lobby on..."
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"great pool"
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