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Holiday Inn Express Riverport St. Louis

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Holiday Inn Express Riverport St. Louis
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131 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Farmington, Missouri
Reviewed 4 days ago NEWvia mobile

We have used the park-sleep-fly experience a number of times- have not experienced the cleanliness issues of some other patrons. Desk was friendly and breakfast is minimal, but better than nothing. What really bugged us was the in-the wall AC/heater---unduly loud and it cycled on and off for just a few minutes at a time--all night long. When running, you...

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Helpful?
Thank DES63640
Missouri
Reviewed 2 weeks ago

I've stayed at this location numerous times in the past when I have an early morning flight out of St. Louis. The hotel offers a shuttle to the airport and used to have a Park and Fly rate that was very economical. Now they want to charge by the day for parking. They also used to offer a continental breakfast...

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Helpful?
Thank Schellgame
missouri
Reviewed 6 December 2016

Stayed for a park and fly and wont stay here again. Check in was slow. No coffee at 5 am for an early flight. The van that takes you back and forth to the airport is dirty with torn seats. It is also small, so you might be waiting for a long time to get on and back to the...

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Helpful?
Thank columbiamo
IHGService, Guest Relations Manager at Holiday Inn Express Riverport St. Louis, responded to this review

Dear columbiamo, Thank you for staying with us and for sharing your experience. It is unfortunate that your stay did not turn out to be 100% satisfactory. Please accept our sincerest apologies for any inconvenience the check- in experience and the condition of the shuttle service. I have forwarded your feedback to our hotel management to work on these points...

Olive Branch, Mississippi
Reviewed 19 November 2016

Booked a room here on the park and fly program on our way to Mexico. Nice little out of the way place. Rooms good, comfy bed, and staff were friendly and helpful. 10 min or so from airport. They have a shuttle and left at 330 a.m. Lighted parking lot so car was safe. Enjoyed our stop here. Will use...

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Helpful?
1Thank GJTravel
MO
Reviewed 19 October 2016

We stayed there to go to a concert. The shuttle was great, the eggs at breakfast were great and the room was clean. The weather wasn't warm enough for swimming but the pool looked kind of green anyway. And it was small. There was a patio area with tables and chairs that was nice. I can't explain why I was...

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Helpful?
1Thank Julie M
IHGService, Guest Relations Manager at Holiday Inn Express Riverport St. Louis, responded to this review

Dear Julie M, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our rooms and we certainly appreciate your nice feedback on our shuttle service and breakfast selection. On the other hand, we would like to apologize for not living up to your expectations regarding our...

Missouri
Reviewed 13 October 2016 via mobile

We have stayed here several times for concerts and have never had a bad experience. The staff goes above and beyond to make you feel welcome and the place has always been clean and neat. We have taken advantage of the free casino shuttle and the shuttle to the amphitheater a few times which has always been nice and the...

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Helpful?
Thank jvorhees13
Hannibal, Missouri
Reviewed 4 October 2016

Have stayed at this Holiday Inn express several times in the past year. Rooms were fine to stay in. The shuttle service used to take my wife and I to the Ameristar and pick us up later, but since they have come under new management we were told that the shuttle would no longer go to St.Charles,missouri. Have since started...

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Helpful?
Thank Sauza
IHGService, Guest Relations Manager at Holiday Inn Express Riverport St. Louis, responded to this review

Public acknowledgement: Dear Sauza, Thank you for taking the time to express your thoughts and concerns. We are pleased to know you liked the room accommodations you received. On the other hand, we are sorry that our shuttle service fell short of your expectations. We have taken note of your feedback and we will use it for improvements. Thank you...

Washington, Missouri
Reviewed 19 September 2016

My boyfriend & I stayed at this hotel for a concert on a very rainy Friday night. The room itself seemed clean, however it always felt "wet", like extremely humid. We took the shuttle to & from the concert. Would be a wonderful service except that the driver gives you a very general area where they will pick you back...

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Helpful?
1Thank Snickerdoodle21
IHGService, Guest Relations Manager at Holiday Inn Express Riverport St. Louis, responded to this review

Dear Snickerdoodle21, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. e rely on guest feedback as this will allow us to improve wherever possible. Our hotel is committed to providing our guests with the highest quality services and facilities and I regret to read that we did not meet your expectations of the...

Columbia, MO USA
Reviewed 16 September 2016

We stayed here at the end of a long overseas trip. Left the car for 18 days and stayed one night upon return. The hotel is ok - but showing a bit of wear and tear. Seems like it needs some good maintenance. Our toilet was difficult to flush. The door to the room had a loose handle on the...

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Helpful?
1Thank Gailmo
IHGService, Guest Relations Manager at Holiday Inn Express Riverport St. Louis, responded to this review

Dear Gailmo, Thank you for taking the time to share your experience about your stay. We are glad to hear that your overall stay was to your satisfaction. However, we are concerned to read that you are not fully impressed with the maintenance level of the hotel and the bathroom conditions. We apologize for any inconvenience this may have caused...

Glasford, Illinois
Reviewed 4 September 2016 via mobile

Clean rooms in a safe & quiet neighborhood. It's in an office park. There is nothing around except office buildings and Dave & Busters, so if you're going to a concert, eat before you get there. The road to the hotel is shared with the ampitheatre, so it can get pretty busy. They have a free shuttle to the concert....

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Helpful?
1Thank sjr1974

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Express Riverport is conveniently located near the intersection of I-70 & I270. We are next to Dave & Buster's, Harrah's Casino, Verizon Wireless Amphitheatre, and all of the businesses in the Maryland Heights/Earth City area. Free 24 hour shuttle to and from the airport. ... more   less 

Additional Information about Holiday Inn Express Riverport St. Louis

Address: 13735 Riverport Drive, Maryland Heights, Saint Louis, MO 63043
Region: United States > Missouri > Saint Louis > Maryland Heights
Price Range: €94 - €121 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Riverport St. Louis 3*
Number of rooms: 177
Reservation Options:
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Also Known As:
Holiday Inn Express Riverport St. Louis Hotel Maryland Heights
Holiday Inn Saint Louis
Saint Louis Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Riverport St. Louis staff and other travellers.
6 questions
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Toledo, Illinois
Saint Louis, Missouri

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Questions? Get answers from Holiday Inn Express Riverport St. Louis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find a better hotel”
 of 5 bubbles Sauza, 4 Oct 2016 | Read review
“Rooms towards the highway have a pleasant view of a large fish and turtle filled pond. The parking lot side seems a little quieter.”
 of 5 bubbles lindam503, 17 May 2016 | Read review
“All the room were suitable”
 of 5 bubbles sithmnflyers, 19 Apr 2016 | Read review
“request room with updated a/c-heat service. The fan can be set to constant run which easily drowns out any hall way or next door noises.”
 of 5 bubbles SPETERS5900, 11 Mar 2016 | Read review
“If possible get room #634 as it is very nice.”
 of 5 bubbles realdon, 3 Jan 2016 | Read review
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