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All reviewspark and flyfree shuttlereturn shuttleball teaman early morning flightroll away bedbig roomoffice parklove this hotelwithin a mile radiusthe hotel offersbiscuits and gravyfitness roomcheck in was a breezewould highly recommend this hotelshuttle servicean older hotel
Stayed here w work. Wssnt worried about about it originally bc of the great reputation of and my previous good experiences with holiday inn express. But geez this place was rough. At first i called it sketchy but it is just run down. If you...More
I normally travel using Holiday Inn Express as my primary source for hotel stays. This hotel was just what I expect from Holiday Inn Express. Front Desk was very helpful in providing a room, for a lower cost than I had when booking a room...More
Mildew growing rampant in the tub/shower, mildew growing all over the bathroom tile floor, sink and tub don’t drain, and the nightstands clearly haven’t been washed or wiped since 1983.
I stay in a LOT of IHG properties, and this one will go down as...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Riverport St. LouisResponded 7 February 2018
Thank you for choosing Holiday Inn Express for your lodging needs. I sincerely apologize for any inconvenience caused by the poor cleanliness during your stay. As requested, I have also sent you a private message regarding your review. Once more, thanks for leaving...More
From the git go the experience was not good. Didn't acknowledge me as a Gold club member, couldn't make extra keys, requested a different floor and couldn't accommodate. There was no one at the front desk when I arrived and there was a cash drawer...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Riverport St. LouisResponded 6 February 2018
Thank you for being our valued and loyal IHG Rewards Club Gold member and for leaving us a feedback. Please allow me to apologize for the shortfalls you have noticed with the service you received from our staff and the room accommodations you...More
We chose this hotel because it is only a few minutes from the airport and they have a 24 hour shuttle service. The room was fine. Nothing great, but I didn’t expect much more. The am scheduled shuttle service was great. The return however was...More
Thank Rachel J
Response from IHGService, Guest Relations Manager at Holiday Inn Express Riverport St. LouisResponded 29 January 2018
Hi Rachel J,
Thank you for taking the time to post your feedback and for choosing our hotel fr your lodging needs. I am happy to see you found the proximity of our hotel to be good and also had the opportunity to utilize our...More