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African Pride Crystal Towers Hotel & Spa

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African Pride Crystal Towers Hotel & Spa
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511 Reviews from our TripAdvisor Community

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Showing 453: English reviews
Johannesburg, South Africa
Reviewed 19 September 2015

This is a difficult review to write. I have stayed at this hotel on 4 or 5 occasions, usually accompanying my partner who stays here on business very frequently - I decided not to review this hotel immediately after my first few visits as I wanted to give it a fair chance. The property is very stylish (if you are...

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Helpful?
5Thank Ramack
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear Ramack Thank you for taking the time to share your review on TripAdvisor following your recent stay the African Pride Crystal Towers Hotel & Spa. We are sorry to hear that you were disappointed with your stay on this occasion and sincerely apologize for the inconveniences caused with regards to the Concierge and Bar service received. Please be assured...

Johannesburg, South Africa
Reviewed 18 September 2015

African Pride Crystal Towers Hotel & Spa is an amazing hotel, on par with hotels in Cancun. Excellent guest service on arrival and departure. Hotel lobby is very retro and modern, absolutely stunning decor. Rooms are great, very modern and fitted with great amenities, like the TV coming out of the bed, a space age shower, a great bath etc....

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Helpful?
1Thank Joel O
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear Joel O Thank you so much for your Amazing review posted on TripAdvisor. We appreciate your recognition on the service as well as the overall hotel facilities, it was a pleasure to have you as our GUEST. We look forward to welcoming you back again soon. Kind regards, Jenine Booysen GUEST Relations Manager

Johannesburg
Reviewed 18 September 2015 via mobile

I organized a seminar hosted at this hotel. First time ever I booked an event without having seen the venue. The meeting room was perfect, equipment exactly as required and finger food well prepared. What made the difference was the friendly, efficient team. They responded immediately to all requests for extra things we asked for. Accommodation was also perfect and...

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Helpful?
1Thank DallenV
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear DallenV Thank you for taking the time to share your inspiring review with the TripAdvisor community. We are so pleased to that you found the Venue and TEAM to meet your expectations. We hope to welcome you back again soon and deliver yet another unforgettable experience in the future. Kind regards, Jenine Booysen Guest Relations Manager African Pride Crystal...

Cape Town Central, South Africa
Reviewed 13 September 2015

It’s not every day that you can take a holiday, so when the opportunity comes for a short break you certainly want to stay at a first rate establishment like African Pride Crystal Towers Hotel and Spa. The hotels dark passages and rooms are fitted with soft magenta lighting, to create a calm and intimate atmosphere. The first thing you...

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Helpful?
2Thank Isiphiwo
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear Isiphiwo Thank you for taking the time to share your valuable feedback following your recent stay at African Pride Crystal Towers Hotel & Spa. We are so sorry for the service issues that you experienced during your stay and express our disappointment that you found the STAFF to be uninformed about the hotel facilities and our Loyalty Program. We...

Cape Town, South Africa
Reviewed 12 September 2015

This establishment was recently plaqued by a small fire in their gym area. However, on my visit two weeks later there was no sign of such an incident, although it was only for dinner. The quality of the restaurant as well as the food is of such a nature that I can actually call it a supper. The starter of...

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Helpful?
Thank dgw351
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear dgw351 Thank you so much for your fantastic review posted on TripAdvisor. Chef Terrence and TEAM will be delighted to receive your amazing compliments and rating about the delectable dining experience. It gives the TEAM great pride to read such positive reviews where we have exceeded your expectations. We look forward to your return in the near future and...

Johannesburg, South Africa
Reviewed 10 September 2015

Ooh wow.....what a lovely hotel. Although disappointed that the SPA was still under renovation and pool deck was utilized for a private function. Our view was spectacular (day/night). Excellent service and great staff.

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Helpful?
Thank Pam M
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear Pam Thank you for your fantastic review and rating given after your recent “chilled weekend away” at African Pride Crystal Towers Hotel & Spa. We are so sorry you did not get to enjoy the SPA and the pool deck on this stay but certainly hope that you will return when the SPA opens their doors again and have...

Cape Town Central, South Africa
Reviewed 7 September 2015 via mobile

I was supposed to stay at the Crystal Towers from 11 to 14 August. Yes I know there was a fire in the spa, as I heard this on the radio. However, nobody bothered to let me know that the rooms were also impacted. I moved house on the 11th which is hard work. By the time I got to...

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Helpful?
Thank Lucette B
CrystalTowers, General Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear Lucette B, Thank you for posting your experience here on Trip Advisor. I have sent you a direct email through Trip Advisor, as our attempts to contact you telephonically have been unsuccessful. I would like to apologise for the inconvenience caused to you and to provide you with some feedback, which I hope may clarify the situation. In summary,...

Johannesburg, South Africa
Reviewed 28 August 2015 via mobile

What a lovely experience. Great service. Fabulous food. Fine dining restaurant, chef's menu was delicious. Beautiful beautiful rooms. Funky and modern!Amazing virw of the mountain and harbour. Checkin was easy. Attentive service, professional, yet engaging.

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Helpful?
1Thank CHY8080
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear CHY8080 Thank you for sharing your lovely review and your fantastic rating, we appreciate your kind words. We are very happy to read that you enjoyed your time with us and look forward to welcoming you back soon. Kind regards Jenine Booysen Guest Relations Manager

Reviewed 23 August 2015 via mobile

This is my other favourite hotel in Cape Town. Staying here is like being cuddled and pampered by a lovely lady in a cerise Always good to stay here. A professional team! Next stay there starts tomorrow

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Helpful?
Thank Martin S
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear Martin S Thank you for sharing your lovely review with the Trip Advisor community, it is truly a pleasure to accommodate you. We are thrilled that you have returned to our Iconic hotel once again and treasure this opportunity to delight and pamper you in our unique way. We appreciate your recognition and encouraging words to our TEAM. Kind...

Johannesburg, South Africa
Reviewed 22 August 2015

It's a very trendy hotel with stunning lighting features and great design features. The check was efficient with a complimentary glass of good Cape MCC. Room is stunning and very well designed, however bath took way too long to run and the plug 'popped out' 4 times during my bath, because it is placed right in the middle. Not a...

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Helpful?
Thank Kathy M
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear Kathy M Thank you for sharing your lovely review with us following your most recent stay at the African Pride Crystal Towers Hotel & Spa. We are delighted that you were impressed by the lighting and design features and most of all, appreciate your kind words about the arrival experience. We are sorry to hear about the challenges that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
African Pride Crystal Towers Hotel & Spa is where innovative, modern design meets timeless sophistication and luxury. Located in the heart of the Century City urban hub, African Pride Crystal Towers Hotel & Spa is settled beside a palm-lined canal, and boasts views that stretch out towards the majesty of Table Mountain. Situated a mere 15 minutes from the airport, city centre, V&A Waterfront and the start of the luscious Cape Winelands, Cape Town is at one’s fingertips. What we call – Cape Town’s back yard. Take advantage of our complimentary scheduled shuttles to and from the CTICC, V&A Waterfront, Table Mountain, Camps Bay and Clifton Beaches. If you want to stay close by, take a walk across our exclusive access bridge to Canal Walk Shopping Centre, with 400 stores open all day. On your return, unwind on the deck with some fresh sushi and delicious cocktails, whilst watching the sun set over the metropolis. However, if you are looking for an intimate dinner, make your way down to the Towers Restaurant for a dining experience designed to entice the senses. If relaxation is at the top of your list, then a visit to the Award Winning Life Day Spa is an absolute must. It offers a unique place of relaxation that provides sanctuary from the stress of modern life. Facilities include treatment rooms for individuals and couples, a floatation chamber, a gym, sauna and steam rooms. To end the day, return to your magenta lit room and kick back with one of our complimentary DVD’s from the comfort of your bed or lie back in peace and soak in what it feels like to Live the Crystal Life. ... more   less 

Additional Information about African Pride Crystal Towers Hotel & Spa

Address: Corner Century Boulevard and Rialto Road, Century City 7441, South Africa
Region: South Africa > Western Cape > Cape Town > Century City
Price Range: €152 - €291 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — African Pride Crystal Towers Hotel & Spa 4*
Number of rooms: 180
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from African Pride Crystal Towers Hotel & Spa staff and other travellers.
6 questions
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Questions? Get answers from African Pride Crystal Towers Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No remarks”
 of 5 bubbles tirmese, 14 Feb 2017 | Read review
“Get a room with mountain /sea views”
 of 5 bubbles DavidHelfrich, 14 Feb 2017 | Read review
“any room is a great choice”
 of 5 bubbles cliffordwitten1990, 24 Jan 2017 | Read review
“Higher rooms have great views”
 of 5 bubbles Krishan1234, 4 Jan 2017 | Read review
“Ask for an upgrade to an executive-level floor if you are a Marriott Rewards Elite member.”
 of 5 bubbles JakeFAC, 22 Nov 2016 | Read review
5 of 5