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African Pride Crystal Towers Hotel & Spa

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492 Reviews from our TripAdvisor Community

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There are newer reviews for African Pride Crystal Towers Hotel & Spa
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Showing 438: English reviews
Johannesburg, South Africa
Level Contributor
11 reviews
3 hotel reviews
Reviewed 10 September 2015

Ooh wow.....what a lovely hotel. Although disappointed that the SPA was still under renovation and pool deck was utilized for a private function. Our view was spectacular (day/night). Excellent service and great staff.

Helpful?
Thank Pam M
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear Pam Thank you for your fantastic review and rating given after your recent “chilled weekend away” at African Pride Crystal Towers Hotel & Spa. We are so sorry you did not get to enjoy the SPA and the pool deck on this stay but certainly hope that you will return when the SPA opens their doors again and have... More 

Cape Town Central, South Africa
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 September 2015 via mobile

I was supposed to stay at the Crystal Towers from 11 to 14 August. Yes I know there was a fire in the spa, as I heard this on the radio. However, nobody bothered to let me know that the rooms were also impacted. I moved house on the 11th which is hard work. By the time I got to... More 

Helpful?
Thank Lucette B
CrystalTowers, General Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear Lucette B, Thank you for posting your experience here on Trip Advisor. I have sent you a direct email through Trip Advisor, as our attempts to contact you telephonically have been unsuccessful. I would like to apologise for the inconvenience caused to you and to provide you with some feedback, which I hope may clarify the situation. In summary,... More 

Johannesburg, South Africa
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 August 2015 via mobile

What a lovely experience. Great service. Fabulous food. Fine dining restaurant, chef's menu was delicious. Beautiful beautiful rooms. Funky and modern!Amazing virw of the mountain and harbour. Checkin was easy. Attentive service, professional, yet engaging.

Helpful?
1 Thank CHY8080
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear CHY8080 Thank you for sharing your lovely review and your fantastic rating, we appreciate your kind words. We are very happy to read that you enjoyed your time with us and look forward to welcoming you back soon. Kind regards Jenine Booysen Guest Relations Manager More 

Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 August 2015 via mobile

This is my other favourite hotel in Cape Town. Staying here is like being cuddled and pampered by a lovely lady in a cerise Always good to stay here. A professional team! Next stay there starts tomorrow

Helpful?
Thank Martin S
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear Martin S Thank you for sharing your lovely review with the Trip Advisor community, it is truly a pleasure to accommodate you. We are thrilled that you have returned to our Iconic hotel once again and treasure this opportunity to delight and pamper you in our unique way. We appreciate your recognition and encouraging words to our TEAM. Kind... More 

Johannesburg, South Africa
Level Contributor
115 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 22 August 2015

It's a very trendy hotel with stunning lighting features and great design features. The check was efficient with a complimentary glass of good Cape MCC. Room is stunning and very well designed, however bath took way too long to run and the plug 'popped out' 4 times during my bath, because it is placed right in the middle. Not a... More 

Helpful?
Thank Kathy M
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear Kathy M Thank you for sharing your lovely review with us following your most recent stay at the African Pride Crystal Towers Hotel & Spa. We are delighted that you were impressed by the lighting and design features and most of all, appreciate your kind words about the arrival experience. We are sorry to hear about the challenges that... More 

Cape Town, South Africa
1 review
Reviewed 21 August 2015

we stayed at the hotel the night before the fire. too date no-one from management has bothered to contact us after leaving three messages and an email. for an international hotel very poor show!!!! we were left standing in a parking/road area of sorts for almost two hours with no communication and it seems that the pattern continues. No-one even... More 

Helpful?
Thank NadiaMiller
Roodepoort, Gauteng, South Africa
Level Contributor
76 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 20 August 2015 via mobile

Very neat and spotless. Functional modern decor and facilities, dvd's CD's, magazines provided. Food of a high standard, both breakfast and dinner. Professional 5 star service. The room allocated had Stunning views of Table Mountain. Location is great, both Century City Mall and Ratanga Junction theme park is within a kilometer or two.

Helpful?
Thank Sudhir M
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear Sudhir M Thank you for your rating and positive comments posted on TripAdvisor. Your recommendation is highly valued, we look forward to welcoming you back in the near future, Kind regards Jenine Booysen Guest Relations Manager African Pride Crystal Towers Hotel & Spa More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 August 2015

Had a lovely stay at hotel, unfortunately a fire broke out evacuating the hotel. Management took no responsibility to aid patrons or had any idea on emergency procedure. I brought this to their attention via email even took the time to call them to bring it to their attention unfortunately they don't take constructive criticism seriously as they have not... More 

Helpful?
1 Thank Marc M
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear Marc M We are extremely sorry for the unfortunate incident that took place on Sunday morning following your recent stay at The African Pride Crystal Towers Hotel & Spa. I would like to assure you that we treat all GUEST feedback with the utmost importance and having read your review, we are extremely concerned to read from your comments... More 

Cape Town, South Africa
1 review
Reviewed 11 August 2015

See comments below: breakfast was good, coffee facilities in room must br displayed openly and not hidden in cupboard - I missed this. Tv in room impressive but remote did not work. Luggage not brought to my room, had to go fetch myself after arriving in room and discovering it was not there.

Review collected in partnership with this hotel

Helpful?
Thank gezinav
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear gezinav Thank you for taking the time to share your stay experience at African Pride Crystal Towers Hotel & Spa with the TripAdvisor community. On behalf of all management and STAFF; please accept our most sincere apologies for the disappointment experienced as a result of your luggage not being delivered to your room on arrival and the TV remote... More 

Cape Town, South Africa
Level Contributor
3 reviews
Reviewed 11 August 2015

All round good service during breakfast, lunch, dinner and just lounging around in the hotel. Food quality better than most other hotels of similar standing. Rooms adequate, clean, quiet and practical.

Review collected in partnership with this hotel

Helpful?
Thank radriaanse
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear radriaanse Thank you for taking the time to share your positive comments and for the rating you have given us. We are delighted that enjoyed our facilities and the Chef will be pleased that you appreciated the food quality. We look forward to welcoming you back again soon. Kind regards Jenine Booysen Guest Relations Manager African Pride Crystal Towers... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
African Pride Crystal Towers Hotel & Spa is where innovative, modern design meets timeless sophistication and luxury. Located in the heart of the Century City urban hub, African Pride Crystal Towers Hotel & Spa is settled beside a palm-lined canal, and boasts views that stretch out towards the majesty of Table Mountain. Situated a mere 15 minutes from the airport, city centre, V&A Waterfront and the start of the luscious Cape Winelands, Cape Town is at one’s fingertips. What we call – Cape Town’s back yard. Take advantage of our complimentary scheduled shuttles to and from the CTICC, V&A Waterfront, Table Mountain, Camps Bay and Clifton Beaches. If you want to stay close by, take a walk across our exclusive access bridge to Canal Walk Shopping Centre, with 400 stores open all day. On your return, unwind on the deck with some fresh sushi and delicious cocktails, whilst watching the sun set over the metropolis. However, if you are looking for an intimate dinner, make your way down to the Towers Restaurant for a dining experience designed to entice the senses. If relaxation is at the top of your list, then a visit to the Award Winning Life Day Spa is an absolute must. It offers a unique place of relaxation that provides sanctuary from the stress of modern life. Facilities include treatment rooms for individuals and couples, a floatation chamber, a gym, sauna and steam rooms. To end the day, return to your magenta lit room and kick back with one of our complimentary DVD’s from the comfort of your bed or lie back in peace and soak in what it feels like to Live the Crystal Life. ... more   less 

Additional Information about African Pride Crystal Towers Hotel & Spa

Address: Corner Century Boulevard and Rialto Road, Century City 7441, South Africa
Region: South Africa > Western Cape > Cape Town > Century City
Price Range: €121 - €309 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — African Pride Crystal Towers Hotel & Spa 4*
Number of rooms: 180
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Questions & Answers

Here's what travellers have asked, with answers from African Pride Crystal Towers Hotel & Spa staff and other travellers.
5 questions
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Questions? Get answers from African Pride Crystal Towers Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an upgrade to an executive-level floor if you are a Marriott Rewards Elite member.”
 of 5 bubbles JakeFAC, 22 Nov 2016 | Read review
“South side rooms, with a view of the mountain”
  • Spacious room
  • Spectacular shower
  • Comfortable bath with a view
  • Room with a view
 of 5 bubbles frankolifant, 20 Nov 2016 | Read review
“Only if you are prepared to do your own housekeeping, then stay at this hotel.”
 of 5 bubbles , 16 Oct 2016 | Read review
“the location of the hotel near a mall and by the canal walk is the best feature to look for.”
 of 5 bubbles FikriY, 14 Oct 2016 | Read review
“Try the normal rooms as the Suite ain't worth the money you spend”
 of 5 bubbles 789yangx, 3 Oct 2016 | Read review
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