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Cape Town Marriott Hotel Crystal Towers

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Cape Town Marriott Hotel Crystal Towers
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521 Reviews from our TripAdvisor Community

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Showing 461: English reviews
Nijmegen, Gelderland, Netherlands
Reviewed 11 February 2016

Hotel has a hip boutique hotel ambiance, even though it has a big room capacity. rooms a great, with extremely modern furnishings. Breakfast is to die for, bar very cosy. But what really stands out is the staff. All very respectful, kind and willing to help with each guests wish! Century city is at 15-20 minute distance of Cape Town...

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Helpful?
1Thank Martine R
CrystalTowers, Guest Relations Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear Martine R Thank you so much for your kind words and feedback shared on Tripadvisor. We are delighted to receive your ratings and recommendations and look forward to welcoming you back again in the near future! Kind regards, Jenine Booysen Guest Relations Manager African Pride Crystal Towers Hotel & Spa

Reviewed 7 February 2016 via mobile

I was very disappointed in the time taken for our food to be served. After we were all finished with our meals my daughters meal was only served. Very bad service. Was told by the manager on duty that the kitchen was busy. Tx

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Helpful?
Thank Antonio B
CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear Antonia B, Thank you for taking the time to share your recent experience at the African Pride Crystal Towers Hotel & Spa following your recent visit with us. I was disappointed to hear about your experience in our dining outlet. With aspiration to always exceed GUEST expectations, we have unfortunately fallen short of this goal during your visit. Your...

Mumbai (Bombay), India
Reviewed 3 February 2016

Continently located at one end of Canal Walk Mall in Century City, Cape Town. Breakfast spread is good and coffee is superb. Nice cozy, colorful & modern rooms. Gym is small but barely used so not a problem.

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Helpful?
Thank Viks75
CrystalTowers, Guest Relations Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear Viks75 Thank you for your words of appreciation, we are proud to hear that the TEAM ensured a pleasant and cozy stay for you. It was an absolute pleasure hosting you and we look forward to welcoming you back again soon. Kind Regards, Jenine Booysen GUEST Relations Manager

Rotterdam, The Netherlands
Reviewed 15 January 2016

Large rooms with very high standard. Comfortable and very modern design. The hotel is close tho the Century City shopping centre. It is just a 10 to 15 minute drive to V & A waterfront. So very comfortable when having a rental car. Excellent breakfast buffet. Goog value for money. Definitely would go again!

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Helpful?
1Thank Reiziger67
CrystalTowers, Guest Relations Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear Reiziger67, Thank you for taking the time to share your feedback on Tripadvisor following your recent stay at African Pride Crystal Towers Hotel & Spa. We appreciate your recognition and recommendation. Thank you for staying with us and we look forward to welcoming you back again soon. Kind regards, Jenine Booysen Guest Relations Manager African Pride Crystal Towers Hotel...

Johannesburg, South Africa
Reviewed 13 January 2016

We stayed in room 419 and the room was dirty. There's a huge stain on the carpet around the bed. The shower is filthy. You can actually scrape off the muck from the glass. The shower door didnt close. Toiletries were not replaced when they were finished. We didn't have the right remote for the DVD player. Remotes were super...

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Helpful?
2Thank GadgetGir1
CrystalTowers, Guest Relations Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear GadgetGirl1, Thank you for taking the time to review your recent stay at the African Pride Crystal Towers Hotel & Spa. I am very sorry and deeply concerned to read that it was such a disappointment. It would be very much appreciated if I can have the opportunity to connect with you personally and therefore request that you contact...

Reviewed 11 January 2016 via mobile

Thanx to u al at crystal towers. We enjoyed ourselves. The kids loved their breakfast morning. Lots of food to choose from. Room was beautiful and enjoyed the minor details it got. Mall very near making it convenient for entertainment n food. In future will be returning again. Thanx again. Overall loved and enjoyed cape town. Beautiful place and beautiful...

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Helpful?
1Thank Rukayya L
CrystalTowers, Guest Relations Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear Rukayya L, Thank you for choosing to stay the African Pride Crystal Towers Hotel & Spa. We are delighted to receive your kind comments and pleased that your time with us was enjoyable. I do hope that we will have another opportunity to welcome you back in the near future! Kind regards, Jenine Booysen Guest Relations Manager African Pride...

Reviewed 10 January 2016 via mobile

I go here on a regular basis for manicures and pedicures. The facilities are always very clean. The treatment rooms have soft blankets and calming music. They have a very nice pool deck where you can enjoy sushi or a light lunch from their menu. Make sure to book in advance for weekends as they are usually very full. I...

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1Thank F00di
Reviewed 2 January 2016 via mobile

We returned after visiting 5 years ago and the main attractions were the rooms, good breakfast and the efficient shuttle bus into town. During this stay it was clear the standards had sadly dropped. The shuttle bus was late 2 nights running, nearly an hour on our second night, resulting in us having to ring the hotel. We were told...

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Helpful?
1Thank Shirly310
CrystalTowers, Guest Relations Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear Shirly310 Thank you for taking the time to share your review on Trip advisor following your recent stay at the African Pride Crystal Towers Hotel & Spa. We are so sorry to read from your comments that you were disappointed with your stay on this occasion and sincerely apologize for the inconveniences caused with regards to the shuttle service...

Cape Town Central, South Africa
Reviewed 1 January 2016

The New year has arrived. As people travelled, gathered and planned how they would ring out the old (2015) and ring in the New, we visited Crystal Towers Hotel and Spa. Whilst there were several venues within the Hotel for the 31st, the venue we opted for was spacious, trendy with the minimalistic furniture and perfect lighting to add to...

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Helpful?
1Thank Isiphiwo
CrystalTowers, Guest Relations Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear Isiphiwo, Thank you so much for choosing the African Pride Crystal Towers Hotel & Spa to celebrate into the New Year. We appreciate your complimenting words and are delighted to read that our TEAM was able to meet your expectations. We look forward welcoming you again soon. Best wishes for 2016! Jenine Booysen GUEST Relations Manager

Cape Town Central, South Africa
Reviewed 31 December 2015 via mobile

I was invited to 4 functions in 2 years . June and Dec of each year and the food got progressively worse. Tasteless,uncooked and even when they tried an asian menu they failed dismally. I purchased extremely expensive cakes which looked yummy and got home and the cream was off on the one and the other one very dry. At...

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Helpful?
1Thank InezzPatel
CrystalTowers, Guest Relations Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear InezzPatel Thank you for sharing your valuable feedback on Trip advisor following your recent visit to the African Pride Crystal Towers Hotel & Spa. We are concerned that your visit did not meet expectations on two occasions and would like to assure you that your comments have reached the attention of our Executive Chef for further review. It would...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
African Pride Crystal Towers Hotel & Spa is where innovative, modern design meets timeless sophistication and luxury. Located in the heart of the Century City urban hub, African Pride Crystal Towers Hotel & Spa is settled beside a palm-lined canal, and boasts views that stretch out towards the majesty of Table Mountain. Situated a mere 15 minutes from the airport, city centre, V&A Waterfront and the start of the luscious Cape Winelands, Cape Town is at one’s fingertips. What we call – Cape Town’s back yard. Take advantage of our complimentary scheduled shuttles to and from the CTICC, V&A Waterfront, Table Mountain, Camps Bay and Clifton Beaches. If you want to stay close by, take a walk across our exclusive access bridge to Canal Walk Shopping Centre, with 400 stores open all day. On your return, unwind on the deck with some fresh sushi and delicious cocktails, whilst watching the sun set over the metropolis. However, if you are looking for an intimate dinner, make your way down to the Towers Restaurant for a dining experience designed to entice the senses. If relaxation is at the top of your list, then a visit to the Award Winning Life Day Spa is an absolute must. It offers a unique place of relaxation that provides sanctuary from the stress of modern life. Facilities include treatment rooms for individuals and couples, a floatation chamber, a gym, sauna and steam rooms. To end the day, return to your magenta lit room and kick back with one of our complimentary DVD’s from the comfort of your bed or lie back in peace and soak in what it feels like to Live the Crystal Life. ... more   less 

Additional Information about Cape Town Marriott Hotel Crystal Towers

Address: Rialto Road, Century City 7441, South Africa (Formerly African Pride Crystal Towers Hotel & Spa)
Region: South Africa > Western Cape > Cape Town > Century City
Price Range: €146 - €278 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cape Town Marriott Hotel Crystal Towers 4*
Number of rooms: 180
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Questions & Answers

Here's what travellers have asked, with answers from Cape Town Marriott Hotel Crystal Towers staff and other travellers.
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Questions? Get answers from Cape Town Marriott Hotel Crystal Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Floor no. 2 Bedrooms do not have Air Conditioning”
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 of 5 bubbles myresej2016, 21 Mar 2017 | Read review
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 of 5 bubbles jasna2017, 25 Feb 2017 | Read review
“No remarks”
 of 5 bubbles tirmese, 14 Feb 2017 | Read review
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 of 5 bubbles DavidHelfrich, 14 Feb 2017 | Read review
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