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BEST WESTERN Kirkwood Inn

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BEST WESTERN Kirkwood Inn
BEST WESTERN Kirkwood Inn
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416 Reviews from our TripAdvisor Community

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Showing 407: English reviews
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Lebanon, United States
Reviewed 3 days ago NEW

This hotel was in a great location, it was surrounded by local stores and restaurants and minutes from popular tourist locations in St. Louis. It was very well presented from the outside and the lobby, the room were more dated, but very clean. We will be staying here again on our next visit to St. Louis!!

Review collected in partnership with Best Western
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Thank 199kaleyd
Washington DC, District of Columbia
HOTEL’S FAVOURITE REVIEW
Reviewed 14 December 2016

This hotel has the very best complimentary breakfast, staff, amenities, and staff. The location and neighborhood stores, etc. made my stay in St. Louis very comfortable. And the breakfast staff are outstanding. They warrant recognition (i.e., bonu$).

Review collected in partnership with Best Western
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1Thank Joseph R
About Hotel's Favourite Review
Cindy B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Hi Joseph! Thank you so much for your glowing review of your recent stay, and the shout-out for our extraordinary breakfast team. You have made their week with your praise! We very much look forward to your return visit to our area. In the meanwhile, Merry Christmas from Team BWKI! Cindy Brasseur General Manager

Bloomington, Indiana
Reviewed 3 days ago NEW

Great little place to stay while we were traveling to the zoo. Good breakfast and clean rooms. Internet was a little slow at times, but nothing too annoying. Location is very near many restaurants, we walked to a few. Staff was friendly and express check out was nice too. Would stay here again if we were back in the area.

Review collected in partnership with Best Western
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Thank 402leslien
Lafayette, IN
Reviewed 3 days ago NEWvia mobile

The hotel was very nice and clean. The front desk staff were all very helpful, prompt and professional. The first room we tried had a broken mattress or something, but they quickly switched us to another room. The rooms were clean and were appointed as you'd expect. The mattresses, even in the new room, were not very comfortable. They need...

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Thank mpaulet
Ozark, Missouri
Reviewed 4 days ago NEW

My husband, 2 year old, and I stayed here while on a weekend getaway to STL. The hotel is right off the highway and easy to find. We received excellent service when we checked in. All of the rooms have sliding glass doors to balconies or patios. We were on the first floor, close to the parking lot, and I...

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Helpful?
Thank austin_autumn
Cindy B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Happy Spring, and thank you so much for your gracious comments about your recent stay with us! We are delighted that your family enjoyed yourselves and took advantage of our great location. We bill ourselves as the best base camp for your visit to St. Louis for the exact reasons you listed. We so look forward to your next visit....

Missouri City, Missouri
Reviewed 6 days ago NEW

The front desk was very helpful allowing me to check in and hour early. The renovation was done very well. They didn't just put lipstick on a pig. I recommend this hotel for business or for pleasure..

Review collected in partnership with Best Western
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Thank seanv811
Cindy B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Hi Sean, thanks so much for the great comments about our hotel and front desk team! We're still hard at work making our Best Western a better place to be and having folks notice our efforts is very rewarding. Best Wishes, Cindy Brasseur & Team BWKI

Poteau
Reviewed 1 week ago

We stayed here because everything downtown or near downtown was sold out for the NCAA Wrestling Championship. It turned out to be a very good choice. Nice clean hotel with a good breakfast. A Chill's is in the same building and they also have their own bar. The staff were excellent from the front desk to the house keeping. The...

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Thank OldOkie
Cindy B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Happy Spring, and thank you so much for the great review of your recent stay. You pointed out features important to travelers who are making their lodging decision and we appreciate your taking the time to point these out. We hope you have a chance to return the next time in your in our neck of the woods! Best, Cindy...

Saint Louis, Missouri
Reviewed 1 week ago via mobile

I must say that I was very skeptical because of the reasonable price. The lobby was stunning as it is newly renovated. The rooms are clean and free breakfast has a nice variety. I had a great stay and highly recommend this hotel. 4 star hotel at a 3 star price!!!

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Thank tiffanypainting
Cindy B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Hi Tiffany, On this first day of spring we are all delighted to celebrate with your glowing review of your recent stay with us! Thank you do much for your complimentary comments and we hope you will revisit the next time you are in the STL area. Best Wishes, Cindy Brasseur & Team BWKI

Mountainair
Reviewed 2 weeks ago

The check-in desk was friendly, but did not mention being a Rewards member. The first room had concave beds, the second room looked better until I looked closer later on. Disgustingly dirty areas of room and lots of dust. Husband didn't want to change rooms due to how late it was after dinner. Breakfast was not at all good. Breakfast...

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Helpful?
Thank LoreneRS
Cindy B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Greetings Lorene, Please accept our most sincere apologies for not providing you with the high level of customer service and product quality in which we pride ourselves upon. I respectfully ask that you reach out to me personally at 314-821-3950, or email at cindy@pmihotels.com to discuss your stay. Thanking you in advance. Cindy Brasseur General Manager

Dover, Massachusetts
Reviewed 2 weeks ago

We chose this hotel due to its location. The staff were all very personable and the room was fine. I realize it's a Best Western, but down filled pillows would be nice. Also, the toiletries were pretty low quality. A lot of people ate the free breakfast, but I would recommend going elsewhere. My dad, who will eat pretty much...

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Helpful?
Thank Cindy D
Cindy B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Hello Cindy, We appreciate the time to took to review your recent stay with us. Your comments provide us with a road map to improving our product quality and guest experience. Thank You, Cindy Brasseur General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about BEST WESTERN Kirkwood Inn

Address: 1200 South Kirkwood Road, Kirkwood, Saint Louis, MO 63122
Region: United States > Missouri > Saint Louis > Kirkwood
Price Range: €85 - €149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Kirkwood Inn 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Best Western Kirkwood Hotel Kirkwood
Best Western Saint Louis
Saint Louis Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Kirkwood Inn staff and other travellers.
9 questions
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Kansas City, Missouri
Greenwood, Indiana
10 months ago
Rolla, Missouri
Worthing, United Kingdom

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Questions? Get answers from BEST WESTERN Kirkwood Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want to get the most out of your balcony ask for a higher floor!”
 of 5 bubbles aprilw225, 18 Dec 2016 | Read review
“I've never had a bad room at this property.”
 of 5 bubbles nklnal, 21 Nov 2016 | Read review
“Our room had blackout curtains and faced the pool area. King sized bed was very comfy. The A/C unit was reasonably quiet as well .”
 of 5 bubbles 153klausk, 18 Oct 2016 | Read review
“Choose another hotel.”
 of 5 bubbles LisaE5430, 2 Sep 2016 | Read review
“Obtain one of top (6th) floor away from elevators.”
 of 5 bubbles rick4538, 10 Aug 2016 | Read review
5 of 5