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BEST WESTERN PLUS Kansas City Airport-KCI East

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500 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Kansas City Airport-KCI East
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Showing 494: English reviews
Plainville, Massachusetts
Reviewed 11 April 2016

My husband and myself and a friend were guests at this hotel recently and we were very impressed with both the hotel as well as Sadie, the front desk clerk. My husband is a 100% disabled veteran and he was extremely exhausted and not feeling well when we arrived back in Kansas City. It wasn't even 1 pm, but we...

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1Thank Kerry C
Cape Coral, FL, United States
Reviewed 5 April 2016

I had requested a room for disabled on my online reservation. Didn't have one at check in. Was there 4 nights, never offered me a room for disabled. Maid only made up one bed , not the other. No clue why and the front desk really didn't care. Said "Tomorrow is another day". How rude!

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1Thank Robert P
Lincoln, Nebraska
Reviewed 4 April 2016

We only wanted a reasonably-priced hotel to spend the night before an early flight. This fit the bill. The man at the desk was helpful and professional. Our room was clean and comfortable. We were only minutes from the airport. We didn't use any of the hotel's other services, so I cannot speak for those.

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Thank Jen660
Redmond, Oregon
Reviewed 28 March 2016

My wife and I stayed here the last night of a ten day vacation. The staff was fine. When I asked for top floor quiet side he said "You realize that we are next to an airport don't you?" We kind of laughed that request off. Funny thing is that we slept with the window open about a foot and...

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Thank longball44
Reviewed 26 March 2016 via mobile

Stayed at best western first time. Hotel nice and clean.Services great. Bed comfortable lots of pillows.Only minus was breakfast. Not enough choices and by 830 no more eggs and there were still more guests coming. Otherwise. Great.

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1Thank elkeomaha
Arkansas
Reviewed 25 March 2016

I have stayed here before and always been happy. This time it wasn't as great. The rooms are nice and the location is good. My family had 3 different rooms, and we all ran into the same problem with the coffee in the room. There were packets of decaf but none of regular coffee. The desk clerk didn't know where...

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2Thank ArkansasRev
Fridley, United States
Reviewed 23 March 2016

Needed an accessible room and didn't get one. Should've been informed that one wasn't available. Breakfast was very good. Unfortunately, the toilet was the most comfortable place for me to sit in the room. Pool was nice, but I wish the lift was working. I was being determined to get into the pool.

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Thank Gina B
Myerstown, Pennsylvania
Reviewed 21 March 2016

I want to commend Manager Ashish Patel on his, and the wonderful teamwork of his employees: Jonathan, Kahlia, Sadie, John and Ron all were flexible and helped with any questions/requests we had. I noticed the teamwork when filling in for each other when necssary and sharing information about the area that was very helpful/informative. The breakfast had variety and was...

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Thank Carmen M
Mexico, United States
Reviewed 20 March 2016

Pro:Nice property and good staff, Breakfast good. Con: Shuttle doesn't run past 11 p.m., so had to take a cab from airport at 11:30 p.m. Reserved queen with two beds and requested handicap accessibility. Arrived to find only king rooms have that. Was not notified of this, or would have booked somewhere else. Toilet height was child size. Older adults...

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Thank Jean H
Lawrence, NY
Reviewed 16 March 2016

It's not the Waldorf - but it's not supposed to be! I stayed here for game 1 of the World Series (unfortunatley the Mets lost..) and was supremely satisfied. It's clean, the staff was SUPER friendly & check in & check out was smooth and easy. Highly reccomend!

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Thank SgottNY

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about BEST WESTERN PLUS Kansas City Airport-KCI East

Address: 11130 N Ambassador Dr, Ambassador Dr & 112 Street, Kansas City, MO 64153-2013
Region: United States > Missouri > Kansas City
Price Range: €75 - €121 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Kansas City Airport-KCI East 3*
Number of rooms: 80
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Also Known As:
Best Western Plus Kansas City Airport-Kci East Hotel Kansas City
Holiday Inn Kansas City
Holiday Inn Express Kansas City
Kansas City Holiday Inn
Hotel Style:
#4 Green Hotel in Kansas City
#6 Best Value Hotel in Kansas City
#12 Romantic Hotel in Kansas City
#13 Business Hotel in Kansas City
#14 Family Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Kansas City Airport-KCI East staff and other travellers.
15 questions
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Branson, Missouri
Missouri
over a year ago
Hershey, Pennsylvania
over a year ago
Wichita, Kansas
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Kansas City Airport-KCI East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A jacuzzi room can mean little or no space in the room.”
 of 5 bubbles 30Judith, 18 Oct 2016 | Read review
“Elevators are on east side of hotel.”
 of 5 bubbles robsdaman, 6 Oct 2016 | Read review
“Top floor quiet side.”
 of 5 bubbles longball44, 28 Mar 2016 | Read review
“We had to connecting rooms and we had a good time.”
 of 5 bubbles 619raeb, 14 Jan 2016 | Read review
“Upper floors are quieter, as are rooms farthest from the ice machine and/or the elevator.”
 of 5 bubbles Jim_Burgardt37, 28 Sep 2015 | Read review
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