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SureStay Plus Hotel by Best Western Kansas City Northeast

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Traveller (66)
Room & Suite (24)
Pool & Beach (5)
Overview
  • Excellent32%
  • Very good22%
  • Average22%
  • Poor13%
  • Terrible11%
Travellers talk about
“holiday inn”(56 reviews)
“breakfast buffet”(20 reviews)
“indoor pool”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (348)
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347 results
Traveller rating
106
77
77
47
40
Traveller type
Time of year
LanguageEnglish
106
77
77
47
40
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All reviewsholiday innbreakfast buffetindoor poolbar tenderthe room was nicenice staydesk clerkmo
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1 - 5 of 347 reviews
Reviewed 1 week ago

Stayed here when we went to see a football game. Room was clean, no issues. Did have a storm knocked power off, the breakfast next morning was basic cereal, fruit due to power being off and not being restored until close to morning staff didnt...More

Thank shelly2boys
Response from Heahter B, General Manager at SureStay Plus Hotel by Best Western Kansas City NortheastResponded 1 week ago

Thank you for your stay! We apologize for the power outage but we are glad to hear that you enjoyed your stay! We hope to see you again on your next trip to Kansas City!

Reviewed 1 week ago via mobile

We’ve stayed here several times over the years, because of price & location. Every time I think “for the location & business of this hotel why isn’t someone looking at the details of this place?” I won’t say we’ve ever had a bad experience here,...More

Thank Lacey B
Response from Heahter B, General Manager at SureStay Plus Hotel by Best Western Kansas City NortheastResponded 1 week ago

Thank you for your review! We are glad that you keep coming back to stay with us. We are in the process of getting everything to where we are wanting them to be and we thank you for your patience! We hope you come see...More

Reviewed 2 weeks ago via mobile

We made a special quick trip to Kansas City for Worlds of fun. We normally stay at this hotel that was recently bought out. The first night was excellent! Day #2 not so much! Room was not cleaned, took over 40 minutes to bring toilet...More

Thank Ami G
Response from Heahter B, General Manager at SureStay Plus Hotel by Best Western Kansas City NortheastResponded 1 week ago

Ami, I would like to thank you for your stay! I apologize about the staff, action has been taken to insure you will not run into that issue on your next stay! Again that you for choosing SureStay Plus by Best Western!

Reviewed 4 weeks ago

I completely and totally understand renovations and remodeling and this review is NOT about this. This was an experience and NOT a good one!!! When I booked my room online, I requested a first floor room. Again, when I check in, I requested a first...More

Thank Scooter11jr
Response from Heahter B, General Manager at SureStay Plus Hotel by Best Western Kansas City NortheastResponded 3 weeks ago

We will address this directly.

Reviewed 4 weeks ago via mobile

Stayed for a week in Shawnee KS at a different hotel and it was quite nice. Was looking to book one more night at a more cost-effective establishment. I didn’t need the amenities, just a clean and comfortable room, preferably close to the airport. I...More

Thank Joseph J
Response from Heahter B, General Manager at SureStay Plus Hotel by Best Western Kansas City NortheastResponded 3 weeks ago

Joseph, Thank you for your review. We will address the issues you encountered directly.

View more reviews
About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Parking
Restaurant
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Wheelchair Access
Shuttle Bus Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Children Activities (Kid / Family Friendly)
Concierge
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$87 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Kansas City
#55 Mid-range Hotel in Kansas City
#78 Quaint Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$87 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Kansas City
#55 Mid-range Hotel in Kansas City
#78 Quaint Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (66)
Room & Suite (24)
Pool & Beach (5)
Dining (2)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Questseek12
19 September 2017|
AnswerShow all 4 answers
Response from HeaW98 | Property representative |
Yes we do have rollaways. They are $10.00 based on availability.
0
Votes
Caitlin M
25 May 2016|
AnswerShow all 2 answers
Response from | Reviewed this property |
76
0
Votes
Pary74
3 May 2016|
Answer
Response from Sara B | Reviewed this property |
Yes it had both in our king room.
0
Votes
Room Tips
"Stay somewhere else."
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"When pool open, it was rather loud. For less noise get a room facing the outside not the inside where the..."
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"Stay some where else!"
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"rooms by the pool noisey"
Read review
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