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The Westin Crown Center

Expedia.comUS$295*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$295*
US$293*
US$293*
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The Westin Crown Center
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2,133 Reviews from our TripAdvisor Community

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Showing 2,121: English reviews
Kansas City, Missouri
Reviewed 26 October 2014

We chose to stay at the Westin due to its location to the start/finish line for the KC Marathon. Very nice hotel. Staff very friendly, room was spacious and comfortable with fantastic views of the Liberty Memorial from our room. Our only negative comment is regarding housekeeping. The bathroom wasn't the cleanest. The toilet bowl looked like it hadn't been...

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Helpful?
Thank Lisal2013
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

Lisal2013- Thank you very much for taking your time to share your feedback on your stay at The Westin Crown Center. I am delighted to hear what a great say you had with us during the KC Marathon and the area worked out great for you. We strive to create as relaxing and accommodating a stay as possible. I sincerely...

Overland Park, Kansas
Reviewed 26 October 2014 via mobile

My has band and I stayed at the West in Crown Center for our wedding anniversary. The room was very expensive, so I guess we were expecting more. They did upgrade us to a corner room upon check-in, but then told us that that kind of room did not qualify for a late check out the next day. The room...

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Helpful?
Thank Courtney K
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

Courtney S- Thank you very much for taking your time to share your feedback on your stay at The Westin Crown Center. I am happy to hear you enjoyed your overall stay with us during your wedding anniversary. We strive to create as relaxing and refreshing a stay as possible and I sincerely apologize if the heavenly products in your...

Springfield, Massachusetts, United States
Reviewed 23 October 2014

My partner and I recently stayed here as part of a wedding block. Throughout our stay we enjoyed top-notch accommodations. The hotel also offers a nice incentive for guests who don't need to have their room turned down every night - a voucher for $5 off at the hotel bar/restaurant. We ended up using both of ours on the breakfast...

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Helpful?
Thank LittleRedCozette
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

Thank you for sharing your feedback on your stay at The Westin Crown Center. I am delighted to hear what a great stay you had with us and that you and your partner were able to indulge in all the amenities provided to you as our guest to create a relaxing stay. It is so great to hear our team...

Fort Collins, Colorado
Reviewed 23 October 2014

I was very pleasantly surprised by this hotel. It started from the time that we checked in and continued until we walked out the door 5 days later. The staff were extremely helpful and actually seemed happy to be doing their job and helping a guest. The hotel was very comfortable and had a nice ambiance. The green rewards is...

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Helpful?
Thank daubs4
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

daubs4- Thank you very much for sharing your feedback on your stay at The Westin Crown Center. I am happy to hear what a great stay you had with us and that our staff made you feel warm and welcome the moment you arrived. We take great pride in being a Green hotel and it's great you were able to...

CT
Reviewed 23 October 2014

Great pulled pork with spicy, not too sweet sauce and wonderful fresh green beans with real bacon and onions at Oct 17 banquet. Also, the breakfast sandwiches and fresh fruit in the lobby Starbucks shop were very delicious. Very convenient to have the glass connector with the Sheraton across the street. Westin is across the street from the WWI Museum...

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Helpful?
Thank barbh2o
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

barbh2o- Thank you for taking your time to share your feedback on your stay at The Westin Crown Center. I am delighted to hear what a great stay you had with us and were able to indulge in all the wonderful sites and dining in the heart of Crown Center. We strive to create as relaxing and top notch a...

Cincinnati, Ohio
Reviewed 23 October 2014

I stayed at the Westin for the Kansas City marathon which is held on a Saturday. The staff at this hotel is very caring and helpful. Even though late checkout was not possible, they provided access to their gym and showers which made my trip to Iowa much more pleasant. They also allowed for a late valet pickup so that...

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Helpful?
Thank Diana R
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

Diana R- Thank you very much for taking your time to share your feedback on your stay at The Westin Crown Center. It is great to hear you enjoyed your stay over the Kansas City Marathon. We strive to create as relaxing and accommodating a stay as possible and I am happy you were able to relax and unwind in...

Wellsville, Kansas, United States
Reviewed 21 October 2014

My family recently stayed at the Westin when I ran the KC Marathon. We always stay there whenever we get an opportunity. From the time we arrived until we checked out we received excellent service. The front desk staff, doormen, restaurant staff, housekeeping and concierge were all were friendly, helpful and accommodating.

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Helpful?
Thank Stacey P
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

Stacey P- Thank you very much for taking your time to share your feedback on your stay at The Westin Crown Center. I am delighted to hear what a great stay you had with us during your KC Marathon and that our staff was friendly and accommodating from the moment you arrived. We strive to create as relaxing and refreshing...

Los Angeles, California
Reviewed 21 October 2014

Stayed for here a business trip...front desk very welcoming, and staff at bell-check service and concierge were both helpful. Room was clean, modern and updated. Good size, nice amenities. Used skyway bridge to get to nearby restaurant, which was very convenient (and the restaurant was great!) Would definitely stay here again.

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Helpful?
Thank deborah630
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

deborah630- Thank you very much for taking your time to share your feedback on your stay at The Westin Crown Center. It is great to hear what a top notch stay you had with us and that or staff was friendly and accommodating from the moment you arrived. I am happy to hear you were able to take advantage of...

Pittsburg, Kansas, United States
Reviewed 21 October 2014

This is the best place to stay in KC in my opinion. It is right in the heart of the action and is really clsss all the way. Can't wait to stay there again. Have stayed with both the kids and just the wife and I. Both were terrific stays.

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Helpful?
Thank William N
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

William N- I appreciate you taking your time to share your feedback on your stay with us at The Westin Crown Center. I am delighted to hear what a great stay you had with us and that we are your favorite place to stay in Kansas City. We strive to create as relaxing and accommodating a stay as possible and...

Kansas City
Reviewed 20 October 2014

I have been staying at the Westin Crown Center for a number of years. I Got married there 4 years ago and recently chaired an event of 400 people at the Westin. This place continues to amaze me. From the time you pull up, to check in, to your room its first class all the way. If you are fortunate...

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Helpful?
Thank Pyromike
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

Pyromike- Thank you for taking your time to share your feedback on your stay at The Westin Crown Center. I am delighted to hear what a great stay you recently had with us. Your loyalty throughout the years means a lot to our team and knowing our team is able to consistently create a top notch, memorable stay is amazing....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of downtown, The Westin Kansas City at Crown Center, a recipient of the AAA Four Diamond Award is encompassed by Hallmark's Crown Center. Known as a city within a city. ... more   less 

Additional Information about The Westin Crown Center

Address: 1 East Pershing Road, Kansas City, MO 64108-2503
Region: United States > Missouri > Kansas City
Price Range: €174 - €329 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Crown Center 4*
Number of rooms: 729
Reservation Options:
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Also Known As:
The Westin Crown Hotel Kansas City
Westin Crown Center
Westin Kansas City
Kansas City Westin
Hotel Style:
#5 Luxury Hotel in Kansas City
#5 Business Hotel in Kansas City
#11 Family Hotel in Kansas City
#14 Romantic Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Crown Center staff and other travellers.
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over a year ago
Iowa City, Iowa
Salem, Oregon
1 month ago
Grain Valley, Missouri
2 months ago
New York City, New York

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Questions? Get answers from The Westin Crown Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get room 1242. Quiet and great views”
EdG574, 8 May 2017 | Read review
“Lanai rooms have access to a grass area on the 6th floor.”
karen3573, 3 May 2017 | Read review
“There is a view of the city from each room. I don't think there's a bad room.”
CJKI, 3 May 2017 | Read review
“all rooms are good”
russlyna, 2 Apr 2017 | Read review
“Close to the elevator would be good since the rooms can be very very far. Elevators are quiet.”
karol645, 31 Mar 2017 | Read review
5 of 5
Expedia.com
US$295* /night
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Booking.comUS$293
TripAdvisorUS$293
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Prices are for 1 room, 2 adults
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