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The Westin Crown Center

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Traveller (500)
Room & Suite (288)
Dining (44)
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Overview
  • Excellent57%
  • Very good25%
  • Average11%
  • Poor5%
  • Terrible2%
Travellers talk about
“union station”(425 reviews)
“crown center”(508 reviews)
“heavenly bed”(42 reviews)
AMENITIES
Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Offers from The Westin Crown Center
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Crown Center
Special Offer: Breakfast for 2 Included
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,312)
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2,299 results
Traveller rating
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1 - 5 of 2,299 reviews
Reviewed 5 days ago via mobile

I stayed 2 nights in this hotel for a conference. The hotel is very clean, staffs are courteous and helpful. The room, bath room, towels were clean. Food provided for the conference was pretty good, comparing to many other hotels that host the same function....More

Thank nantoupuli
Response from Jim S, General Manager at The Westin Crown CenterResponded 5 days ago

Thank you for taking your time to share your feedback on your stay at The Westin Crown Center. I am pleased to hear you enjoyed your overall stay with us and that our staff was friendly and accommodating. We take great pride in our central...More

Hotel's Favourite
Reviewed 25 December 2017 via mobile

We stay here every time we visit Kansas City. The rooms are spacious enough and comfortable enough to hang out in and the views are always amazing. We love to order room service in the mornings and play games with the view of the city...More

Thank han102016
Response from Jim S, General Manager at The Westin Crown CenterResponded 27 December 2017

Thank you for taking your time to share your feedback on your stay at the Westin Crown Center. I am pleased to hear what a great visit you had with us and that you were able to fully enjoy the great room service and skyline...More

Reviewed 6 days ago

We were in Kansas City for an event at the Convention Center. The last time, we stayed near the Power and Light District to be close to the Convention Center. This time we stayed a little further away. Westin Crown Center is OK. We booked...More

Thank Steviebas
Response from Jim S, General Manager at The Westin Crown CenterResponded 5 days ago

Thank you for taking your time to share your feedback on your stay at The Westin Crown Center. I apologize if our team failed to exceed your expectations. We strive to create as relaxing and accommodating a visit as possible. Your feedback is very important...More

Reviewed 1 week ago via mobile

Very friendly staff. Nice modern facility with beautiful indoor waterfall, nice sized fitness center. Attached to a mall with decent food options and convenience store. Walking distance to amazing WW1 museum, as well as union station, free tram around downtown. Attended a conference and the...More

Thank FunTravelerXOXO
Response from Jim S, General Manager at The Westin Crown CenterResponded 5 days ago

Thank you for sharing your feedback on your stay at The Westin Crown Center. I am delighted to hear what a top notch visit you had with us! We take great pride in our central location an it is great you were able to indulge...More

Reviewed 1 week ago via mobile

A really big hotel, which was clean, comfortable and well located. I’ve status with the SPG group so I was upgraded to a very big room. It looks like the lobby and adjoining areas have been recently refurbished and the staff at check in were...More

Thank 8338y
Response from TeamMarriott, General Manager at The Westin Crown CenterResponded 1 week ago

Thank you for providing feedback about the lack of toiletries causing you to have a less than perfect stay with us. We will review your concerns with our team as each of our rooms are to be stocked with our Westin Heavenly bath products. We...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$227 - US$361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Kansas City
#5 Business Hotel in Kansas City
#10 Family Hotel in Kansas City
#14 Romantic Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$227 - US$361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Kansas City
#5 Business Hotel in Kansas City
#10 Family Hotel in Kansas City
#14 Romantic Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (500)
Room & Suite (288)
Dining (44)
Pool & Beach (22)
Amenities (54)
Business Centre & Event Rooms (11)
Questions & Answers
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outlawwife
20 March 2018|
AnswerShow all 5 answers
Response from han102016 | Reviewed this property |
I did not get a robe in my room.
0
Votes
outlawwife
20 March 2018|
AnswerShow all 5 answers
Response from Patrick v | Reviewed this property |
I had a robe in one of the corner rooms.
1
Vote
Room Tips
"Ask for a corner room"
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"All the views are great regardless of which side of the hotel you are staying on. We prefer higher floors..."
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"Be ready to walk to get around the immediate area"
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"If you want privacy, request a room without a shared door."
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