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Holiday Inn Country Club Plaza

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Holiday Inn Country Club Plaza
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613 Reviews from our TripAdvisor Community

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Showing 606: English reviews
Vernon Hills, Illinois
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW via mobile

I've stayed at this property multiple times for work. It's an older property but, has most of the amenities you'd want for convenience. Onsite parking is easy in a gated garage, a restaurant/bar onsite and a small fitness center. There's also a sizable outdoor pool for use in the summer months. The main draws to this property are the reasonable... More 

Helpful?
Thank djcollie03
Portland, Maine
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

Ugh....where to start? Room was fine enough (after being moved from original, extremely musty smelling room). Front desk was lovely. But OMG...bartender was so very annoying...just way too many phony compliments and inappropriate touching...kinda sickening (and this has happened to me before with a different bartender two years ago). Apparently, there is some internal contest whereby the staff member receiving... More 

Helpful?
Thank Bubs739
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

We certainly apologize that you felt "played" by the bartender. I would like to let you know that she is a very caring and genuine person. I can assure you that she did not intend to offend you in any way. We have many guests who come back to the hotel again and again only because of how caring and... More 

1 review
Reviewed 1 week ago via mobile

Great KC location within within walking distance to the Plaza and Westport areas which have many restaurant and shopping opportunities. A very nice outdoor pool which is hard to find in the Midwest as they tend to be indoor.

Helpful?
Thank Bobbi S
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

We have the largest outdoor hotel pool in the Kansas City area and well beyond. The courtyard and our provided games make for a great place to spend a relaxing afternoon or entire day for that matter. We're glad that you enjoyed the hotel and the great attractions all around us. We hope that you can come back again for... More 

Lenexa, Kansas
Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 1 week ago

My family and I stayed here Thanksgiving night for the Plaza Lighting Celebration. It was a great location and the most reasonable prices for the area for that night. I asked for rooms on the 5th floor and the staff accommodated me.

Helpful?
Thank healthguru07
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

We're happy that you enjoyed your Thanksgiving Celebration here at the Holiday Inn Country Club Plaza! It is our goal to always offer the best overall value in the area. We hope that you enjoyed the view of the Plaza from the 5th floor and plan to come back again. Best regards, Jim J Assistant Director of Sales More 

Level Contributor
6 reviews
3 hotel reviews
Reviewed 1 week ago

Staff is above and beyond helpful. Great shuttle service taking people to places in the local area. Just up the hill from the Plaza. Parking is secure but very, very tight--underground and locked. Certainly can walk to the Plaza and Westport areas for nightlight. Room was clean and very quiet. Great night's sleep.

Helpful?
Thank August S
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Thanking for telling everyone about our great service. It is in providing excellent service to our guests that we take great pride. Our staff genuinely care for our guests and it shows in all that we do! Thank you so much- we really appreciate your comments. Sincerely, Jim J Assistant Director of Sales More 

New Orleans, Louisiana
1 review
Reviewed 1 week ago

Group Reservations division was very helpful with our complicated requests, as we had many rooms booked with very specific details for international guests flying in for our wedding. They responded quickly, were professional and courteous. Guests said the rooms were very comfortable; the restaurant was convenient and good. Overall, a very good experience.

Helpful?
Thank monicalk2016
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

It is great to hear that you and your wedding party enjoyed your stay with us. We do our best to accommodate special requests and the differing schedules to make our guests stay with as the best it can be. We hope that you will be able to come back and see us again. Best regards, Jim J Assistant Director... More 

Kansas City, Missouri
1 review
Reviewed 2 weeks ago

Simone in the bar was very professional and friendly. Made both dinners I had during my stay very enjoyable. Front desk staff very pleasant. Tracie the shuttle driver was very helpful and kept to timelines.

Helpful?
Thank ketcohiba
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Our staff do their best to make your stay the best it can possible be! Simone and Tracee are two great examples our of fine staff. We appreciate you recognizing them by name. Please come back and see us again. More 

1 review
Reviewed 2 weeks ago via mobile

Hotel was great. Nice and quiet. Simone at the bar was fantastic. Funny and attentive listened to her guests and made everyone feel welcomed!!! Holiday Inn in Kansas City knows how to treat their gueats!!

Helpful?
Thank Travis F
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Travis F, Good "Old Fashioned" customer service is still alive and well at the Holiday Inn Country Club Plaza. We believe it makes all the difference for our guests. Thank you for sharing! More 

Clayton, North Carolina
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

The room was ok. The pool area was nice and clean. Windows floors and walls needed a little attention. The entire hotel needs some remodeling or a makeover, but overall it was okay. The staff were very courteous everyone I came in and out the front door.

Helpful?
Thank Chris A
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

We are working on a number of plans to update to more energy saving lighting to brighten some of the corridors as well as to update some areas of the hotel. We appreciate your feedback and especially enjoy hearing about our great staff. Please come back again the next time you come to KC. Best regards, Jim J Assistant Director... More 

Northampton, Massachusetts
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago

I chose this hotel for its proximity to two museums I planned to visit: The Nelson-Atkins Museum, and the Kemper Museum. From the hotel, it was an easy walk to both. Along the way you also pass the Kansas City Art Institute. After spending time at both museums, I also walked for about ten minutes to get to the Plaza... More 

Helpful?
Thank spsugarbeet
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

What a great review of the hotel and this area. The Nelson-Atkins Museum and the Plaza are in opposite directions from the hotel and yet each is now farther than just a few blocks. We also have a complimentary shuttle that will take you anywhere in a three mile radius of the hotel. Best regards, Jim J Assistant Director of... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Hotel at the Plaza-Kansas City is located on the world famous Country Club Plaza, the Midwest's premier shopping / dining / entertainment district. The hotel provides the following complimentary services: WiFi, garage parking (all other Plaza hotels charge), local calls, and shuttle service within a 3 mile radius, including Historic Westport. The Holiday Inn Country Club Plaza Hotel also offers a 24 hour fitness center along with the largest heated outdoor hotel pool in the city!Finally, relax in our bar or simply order room service and relax in your room. Minutes from Sprint Center Arena, downtown Kansas City American Century, Nelson-Atkins Museum of Art, H&R Block 3 miles, UMKC 5 blocks, Rockhurst U., 7 blocks, KCAI and St Luke's Hospital 5 blocks, KU Med 5 blocks, Sports Complex 10 miles. ... more   less 

Additional Information about Holiday Inn Country Club Plaza

Address: One East 45th Street, Kansas City, MO 64111 (Formerly Four Points by Sheraton)
Region: United States > Missouri > Kansas City
Price Range: €119 - €167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Country Club Plaza 3*
Number of rooms: 241
Reservation Options:
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Also Known As:
Holiday Inn At The Plaza Hotel Kansas City
Holiday Inn Kansas City
Kansas City Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Country Club Plaza staff and other travellers.
5 questions
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Kirkwood, Missouri
6 months ago
Topeka, Kansas
5 months ago
Port of Spain
over a year ago
Plano, Texas
over a year ago
Plano, Texas
over a year ago

See all questions (5)

Questions? Get answers from Holiday Inn Country Club Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room on the 5th floor so no one else is above you.”
 of 5 bubbles healthguru07, 27 Nov 2016 | Read review
“Was on floor #4 with pool view. Fairly quiet as pool was closed for winter.”
 of 5 bubbles kevinmK5711FW, 9 Nov 2016 | Read review
“Park on level G-2. It has a elevator to the lobby or access to the room elevator and is well lit.”
 of 5 bubbles 1RINGMASTER, 3 Oct 2016 | Read review
“Avoid ground floor poolside rooms...they can be loud at times.”
 of 5 bubbles NYCMikeM, 30 Sep 2016 | Read review
“Good luck with this - read my review.”
 of 5 bubbles LibrariantravelerUSA, 21 Sep 2016 | Read review
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