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Sheraton Kansas City Hotel at Crown Center

1.7 km from Kansas City centre
  • Pool
  • Restaurant
  • Room Service
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1 room, 2 adults, 0 children
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2345 McGee Street, Kansas City, MO 64108
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Breakfast for 2 Included
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1,535 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Kansas City Hotel at Crown Center
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Showing 1,527: English reviews
Saint Louis, Missouri
Reviewed 11 May 2015 via mobile

Stayed for one night in a king room on the sixth floor. It was an average stay, I expected more from a 4 star. Self parking costed $17 for overnight which we weren't crazy about. Plus the walk from the garage to the hotel lobby is quite long. Our room was big and modernly decorated. The A/C didn't stay on...

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1Thank STL_Reviews2015
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Thank you for taking your time to share your feedback on your stay at Sheraton Crown Center. I sincerely apologize if our team was unable to exceed your expectations during your stay with us. It is our goal to create as comfortable and accommodating a stay as possible and I understand how the issues you encountered caused some disappointment. Your...

Kansas City, Missouri
Reviewed 10 May 2015

Spent one night there with my wife in a Traditional Room; their lowest priced room. Overall, the visit was a 4-star. On the 2-star side was: the bathroom sink was plugged up on arrival; the room they placed us in was 3202 - 32d floor, right next to one of the elevators, which at night were hear continually; across the...

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1Thank NelsonB60
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Thank you for taking your time to share your feedback on your recent stay at Sheraton Crown Center. I am happy to hear you enjoyed your overall stay with us and that the location worked out perfectly for you. It is our goal to create as comfortable and accommodating a stay as possible and I sincerely apologize for the frustrations...

Wichita, Kansas
Reviewed 6 May 2015

This stay was a gift to my daughter and fiance during the beer festival in the power and light area. The hotel made special arrangements so I could take care of the bill and their check in was incredibly easy. The room they were given was on the 35th floor, needless to say, they loved the room with an amazing...

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Helpful?
1Thank angelab39143
Steve_ShalitKC, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Thank you for taking your time to share your warm comments on your recent stay at Sheraton Crown Center. I am thrilled to hear what a top notch stay you had with us and that our staff provided quick and efficient service. We strive to create as comfortable and accommodating a stay as possible and it means a lot your...

Columbia, South Carolina
Reviewed 3 May 2015 via mobile

Superb service, was given a high floor with city view. View was gorgeous. Location was perfect for walking to/enjoying the Crossroads district. Made for a wonderful weekend. Great First Friday, conventions, or just to get away.

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1Thank jackcake
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

jackcake- Thank you for taking your time to share your feedback on your stay at Sheraton Crown Center. I am delighted to hear what a great stay you had with us and were able to indulge in all the fun sites and shops in the heart of Crown Center! We strive to create as welcoming and memorable a stay as...

Toronto, Canada
Reviewed 3 May 2015 via mobile

The Sheraton delivers on what you expect it to do! It is well-located close to downtown KC, only a convenient and free shuttle bus ride away from the Power & Light district. The hotel is new, clean and renovated. The lobby is spacious, white and has clean lines. The staff is friendly, cheerful and helpful. The rooms are spacious and...

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3Thank GarfieldGill
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

GarfieldGill- I appreciate you taking your time to share your feedback on your recent stay at Sheraton Crown Center. I am pleased to hear you enjoyed your stay with us and were able to relax in the comfort of your guest room and enjoy all the amenities available to you as our guest. We strive to create as welcoming and...

Cancun, Mexico, North America
Reviewed 30 April 2015

There really isn't much around the hotel. It advertises a nearby shopping mall which you can walk to thru a "link" between this hotel and the Westin - definitely walkable, 8 minutes. The mall is nothing special, mediocre dining, an overly expensive department store (Halls), a toy store, greeting card store, and a handful of others. If you have a...

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2Thank herculesmom
Steve_ShalitKC, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Thank you very much for taking your time to share your feedback regarding your recent stay at Sheraton Crown Center. I sincerely apologize if our team was unable to meet your expectations during your stay. It is our goal to create as relaxing and accommodating an experience as possible. I understand how the noise from the elevators as well as...

Aurora, Colorado
Reviewed 28 April 2015 via mobile

The lobby has the wow factor. When you walk in for the first time your eyes are drawn upwards to the wide open space and beauty of the lobby. The staff are personable, friendly and helpful. Unfortunately the rooms are just ok. I first noticed the stains on the wall, curtains, and carpet in my room (#1610). The bathroom is...

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1Thank WebBrown
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

WebBrown- Thank you for taking your time to share your feedback regarding your recent stay at Sheraton Crown Center. I am happy to hear our staff was friendly and accommodating and that you loved the new lobby renovations! It is our goal to create as comfortable a stay as possible and I sincerely apologize for any wear and tear you...

Montreal, Canada
Reviewed 19 April 2015

The Sheraton staff is on top of their game. Warm, attentionite really trying to give good customer service. From the check-in through check-out staff are courteous and professionnal. Rooms are quite clean and furniture is recent. The restaurant would need a larger menu from my point of view, but the food is excellent.

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3Thank dlover
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

dlover- Thank you for taking your time to share your feedback in regards to your recent stay at Sheraton Crown Center. I am pleased to hear what a great stay you had with us and that our staff went above and beyond to make sure your experience was top notch. It is our goal to create as comfortable and memorable...

Columbia, Missouri
Reviewed 16 April 2015

From checkin to checkout the staff was outstanding. The rooms and bedding were delighful and made for a very restful nights sleep. Excellent location for a convention with good sound equipment in meeting rooms.

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1Thank dentjim
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Thank you for sharing your feedback regarding your recent stay at Sheraton Crown Center. I am pleased to hear what a great stay you had with us and that our staff provided quick and efficient service to ensure you had everything you needed for a successful stay. We are very fortunate to be centrally located in Crown Center and it...

Copenhagen, Denmark
Reviewed 15 April 2015

Room is quite large, and furniture seems somehow oversized. Bed is extremely comfortable, to the point where i would say " if i ever decide to hibernate, this is the place to do it". Fridge is a freezer, and it is not possible to adjust it, and it leaks a bit. The complimentary bottled water, is very much appreciated. The...

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Thank fatimazahra
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Thank you for taking your time to share your feedback regarding your recent stay at Sheraton Crown Center. It is our goal as a Sheraton to create as relaxing a stay as possible. We are happy to hear how comfortable you were in our guest rooms. Is sincerely apologize if our staff was unable to exceed your expectations due to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Kansas City Hotel at Crown Center is located downtown near the Kauffman Performing Arts Center and other attractions. Our hotel has 5 on-site dining options and high speed internet access. ... more   less 

Additional Information about Sheraton Kansas City Hotel at Crown Center

Address: 2345 McGee Street, Kansas City, MO 64108
Region: United States > Missouri > Kansas City
Price Range: €203 - €299 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Kansas City Hotel at Crown Center 4*
Number of rooms: 729
Reservation Options:
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Also Known As:
Sheraton Kansas City Hotel At Crown Kansas City
Hyatt Regency Kansas City
Hyatt Kansas City
Hotel Style:
#4 Business Hotel in Kansas City
#5 Luxury Hotel in Kansas City
#8 Romantic Hotel in Kansas City
#17 Family Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Kansas City Hotel at Crown Center staff and other travellers.
19 questions
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Overland Park, Kansas
over a year ago
Liberty
Kalamazoo, Michigan
over a year ago
over a year ago

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Questions? Get answers from Sheraton Kansas City Hotel at Crown Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just ask for any upper floor room or for the club level for extra amenities.”
 of 5 bubbles drdeputy, 16 Feb 2017 | Read review
“Higher floors gives a beautiful view of the city.”
 of 5 bubbles Connec407, 4 Jan 2017 | Read review
“Get a room on the north side for a fantastic view of downtown Kansas City”
 of 5 bubbles MLBogert, 2 Jan 2017 | Read review
“Best views all around”
 of 5 bubbles josephwU3673YC, 27 Dec 2016 | Read review
“I guess every room in this Hotel has a fantastic view, But i guess the rooms facing the swimming pool looks more awesome !”
 of 5 bubbles Vinigowda, 28 Nov 2016 | Read review
5 of 5