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BEST WESTERN PLUS Seville Plaza Hotel

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BEST WESTERN PLUS Seville Plaza Hotel
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911 Reviews from our TripAdvisor Community

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A TripAdvisor Member
2 reviews
Reviewed yesterday NEWvia mobile

I originally booked two nights and ended up only staying one. The staff were fantastic- all of them- and the breakfast was delicious. The room was clean and pretty. But the rest of it just didn't sit right. Tiny little front parking lot with barely any room to park my car to check in. Somewhat sketchy neighborhood (the iron gate...

Thank A TripAdvisor Member
Bellevue, Nebraska
Reviewed 10 July 2016

I am a disabled veteran, which makes travel challenging... so it si very important that I plan my travel around my mobility issues. This is my second time at this hotel... my first time was way back in 2001, and I was satisfied enough to want to return... My bus from Omaha arrived in KC way early, and I was...

1Thank Choo-Choo
About Hotel's Favourite Review
Brookings, United States
Reviewed 2 days ago NEW

Customer Service is unheard of at this hotel. The front desk attendants have no compassion or courtesy; they have their friends sit with them while they are working. The remodel of the hotel is poorly handled; when guests get stuck in the elevator again there is no sincerity on making things right and even blame the guests for their weight...

Review collected in partnership with Best Western
Thank jessicabP470MW
Joy B, Guest Relations Manager at BEST WESTERN PLUS Seville Plaza Hotel, responded to this review

On behalf of the entire staff we apologize you were unhappy with your stay. The issue that occurred when a member of your group attempted to check-in was unfortunate. The guest and staff had a miscommunication on how best to resolve the matter.The staff could have handled it in a more skilled manner, and we are so very sorry it...

Russell, Kansas
Reviewed 2 days ago NEWvia mobile

The staff is friendly and the room was nice and clean. The property is going through a remodel which is much needed. The walls are thin so you hear everything around you. Housekeepers were very loud in the morning while we were trying to sleep late. In my opinion it's overpriced for its location and property. Handicap Accessibility would be...

Thank Steph F
Brookings, South Dakota
Reviewed 3 days ago NEWvia mobile

Stayed here this weekend one night, was suppose to be two. After our cars were almost broken into, our children exposed to staff who were getting into customers faces yelling, friends of ours told they were basically to over weight for the elevator and experiencing my 11 year old not sleeping due to being afraid staff was going to hurt...

Thank Hansen20126
Joy B, Guest Relations Manager at BEST WESTERN PLUS Seville Plaza Hotel, responded to this review

First, we want to assure you and your daughter there was no reason to have any question of safety. We have cameras on all floors, cameras in the lobby the back stairwells, both parking lots. And we have security on property after 6pm. The issue with which you are referring was initiated by a problem with the check-in of one...

Saint Louis, Missouri
Reviewed 5 days ago NEW

This hotel is hard to stay at if a guest has heavy rolling luggage ( limited service so no bellmen) or guest has mobility issues . No interior ramps for work around multiple locations of level changes and steps.

Review collected in partnership with Best Western
Thank kathleena995
Joy B, Guest Relations Manager at BEST WESTERN PLUS Seville Plaza Hotel, responded to this review

We are sorry if you had mobility issues with us. The lobby has a ramp off of the front door to access the main lobby front desk, maybe you somehow didn't see that. All of the floors, except 1st floor, are accessible from the elevator. We have reserved handicapped spaces in our front parking lot. We hope you did see...

Oklahoma City, United States
Reviewed 6 days ago NEW

Tremendous value for the location of the hotel. Close to Plaza district, Nelson-Atkins, etc. Terrific service with employees going above and beyond. Room was clean and comfortable. Included a great breakfast. Great overall experience. Would go back without hesitation.

Review collected in partnership with Best Western
Thank V3592LBcharless
Joplin, United States
Reviewed 2 weeks ago

Booked 2-queen sized beds, hotel called and offered an upgrade, it was the best nights sleep in a hotel, there were 6 pillows on the bed, super clean, no odor, appreciated the no-smoking policy. Hotel is located in a wonderful part of town, walking distance to the Plaza and Nelson-Atkins Museum. I would pick this hotel again in a heartbeat!!

Review collected in partnership with Best Western
Thank kendrac188
Saint Charles, Missouri
Reviewed 2 weeks ago via mobile

Small hotel on the outskirts of the plaza. Lobby under construction but the staff was super pleasant and friendly. Construction cocktail (margaritas) and snacks for happy hour. Rooms are very comfortable but lacking microwave. Very nice breakfast. I would stay here again.

Thank MarthaAnne1953
Columbia, Missouri
Reviewed 3 weeks ago

We have stayed here several times. Our Dachshund "Miss Penny" is very appreciative of the staff and location. The staff always take time to pet her and have offered to watch her if needed. This hotel is located near a walking trail next to the Plaza. She loves to walk there and make new friends with other walkers. She loves...

Thank Brad C

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
At Best Western Plus Seville Plaza Hotel we are a smaller, boutique-like property that is very guest oriented. As a repeat winner of Trip Advisors Award of Excellence we are located within Kansas City's dining and entertainment districts. Close to a variety of restaurants and premium shopping on the Country Club Plaza. The world-class art of the Nelson-Atkins museum and the Kemper Museum of Modern Art are within walking distance. Convenient to many of Kansas City's other premier attractions, such as Union Station, the Power and Light District, and City Market and the famous Westport area. Fridays and Saturdays we offer a complimentary shuttle service from 4pm to midnight that can take you anywhere within a 5-mile radius of the hotel. Our friendly staff is happy to give you a variety of great dining and entertainment suggestions or answer any questions that you may have during your stay. We are a 100% smoke-free, dog-friendly property. Guests will enjoy our upgraded amenities, in-room refrigerators, free on-site parking. Ask about our inroom 2 person spas, the only ones on the Plaza. We are also proud to offer free full, hot breakfasts, 24-hour fitness and business centers, and free wireless internet. We look forward to seeing you, enjoy your stay. And always, let us know how we can make the time you spend with us enjoyable! ... more   less 

Additional Information about BEST WESTERN PLUS Seville Plaza Hotel

Address: 4309 Main St, Kansas City, MO 64111-1809
Region: United States > Missouri > Kansas City
Price Range: €106 - €213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Seville Plaza Hotel 3*
Number of rooms: 77
Reservation Options:
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Also Known As:
Best Western Kansas City
Kansas City Best Western
Hotel Style:
#9 Business Hotel in Kansas City
#10 Best Value Hotel in Kansas City
#13 Romantic Hotel in Kansas City
#13 Family Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Seville Plaza Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very pet friendly”
 of 5 bubbles bradc233, 4 Mar 2017 | Read review
“Pick a room on back side of hotel overlooking rear parking lot.”
 of 5 bubbles rickstrack46, 27 Nov 2016 | Read review
“there are steps up to the 1st floor, if that's an issue, take the elevator to another flr.”
 of 5 bubbles S2504EDkimh, 4 Nov 2016 | Read review
“Ask Joseph to help you with your selection!”
 of 5 bubbles susann412, 19 Oct 2016 | Read review
“Rooms facing Main Street will hear an occasional fire truck or police car during the overnight hours.”
 of 5 bubbles OzarkTraveler2010, 8 Oct 2016 | Read review
5 of 5