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Best Host Inn Plaza Kansas City South

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Traveller (56)
Pool & Beach (4)
Room & Suite (4)
Overview
  • Excellent43%
  • Very good21%
  • Average10%
  • Poor11%
  • Terrible15%
Travellers talk about
“gift basket”(20 reviews)
“pool was heated”(2 reviews)
“front desk”(25 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star accommodation
All hotel details
Additional information
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Free Cancellation
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Reviews (140)
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139 results
Traveller rating
57
30
15
16
21
Traveller type
Time of year
LanguageEnglish
57
30
15
16
21
Show reviews that mention
All reviewsgift basketpool was heatedfront desknice pillowsan older buildingrecommend this hotelupon checkincluded breakfastbottled waterbeautiful lobbylarge roomthe hotel is cleannice breakfastnight stayenjoyed my staycoffee makergreat place to stay
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1 - 5 of 139 reviews
Reviewed 6 days ago via mobile

The main reason we booked the hotel was it had a pool. We arrived to find out that the pool was closed for the next four days for maintenance. The hotel would not allow us to cancel our reservation without charging us. The room has...More

1  Thank Charity W
Reviewed 3 weeks ago

it started before we could even get into the room. the first 3 sets of keys didn't work and that would become a running theme (all in all we had to actually go through over a dozen key cards. the manager gave the 2 of...More

1  Thank janine j
Response from Jerre L, Reputation Management at Best Host Inn Plaza Kansas City SouthResponded 2 weeks ago

Thank you for your feedback. I am sorry we did not provide you with a satisfactory stay. I have noted your comments and will be taking appropriate action to prevent these issues for our future guest.Thank you for taking the time to convey these issues...More

Reviewed 3 weeks ago via mobile

I didn’t even stay at this hotel. I cancelled my reservation over a month ago, and my account was just charged for the 2 rooms. Can not get a manager because it’s the weekend. Very upset because I’m here on vacation visiting my sister, and...More

Thank Baylee H
Response from Jerre L, Reputation Management at Best Host Inn Plaza Kansas City SouthResponded 3 weeks ago

Thank you for leaving us with your very valuable feedback, we will be sure to correct the issue but we don't know how you cancelled, was it through Expedia, Booking or on the website. They all have different polices. I apologize for your inconvenience and...More

Reviewed 5 July 2018 via mobile

Run down hotel had to move to a different room. The first room we were in wasn't vacuumed and the bathroom wasn't sweet. Toilet seat wants screwed on very well at all. There was a holler in the wall where the sprinkler should be at...More

Thank Anthony C
Response from Chris B, General Manager at Best Host Inn Plaza Kansas City SouthResponded 6 July 2018

Please accept our apology for your experience at The Best Host Inn Kansas City, MO. Please request another room if you are not completely satisfied. We are happy to accommodate you. We want you to know that we are working on the issues and hope...More

Reviewed 3 July 2018 via mobile

if i could, i would give this place a 0. This hotel is absolutely disgusting. i walked into my room and the carpet looked like it had piss stains all over it. the bathroom was DISGUSTING and had blood stains on both the shower curtain...More

Thank Kelsie S
Response from Chris B, Manager at Best Host Inn Plaza Kansas City SouthResponded 6 July 2018

Please accept our apology for your experience at The Best Host Inn Kansas City, MO. Please request another room if you are not completely satisfied. We are happy to accommodate you. We want you to know that we are working on the issues and hope...More

View more reviews
About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Indoor pool
Details
Price range
US$62 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$62 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (56)
Pool & Beach (4)
Room & Suite (4)
Dining (3)
Questions & Answers
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Posting guidelines
Room Tips
"go somewhere else."
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"Avoid this place at all costs."
Read review
"The sun comes up on rooms on the east side"
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"Check your room before you check in."
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