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Holiday Inn Kansas City Airport

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Holiday Inn Kansas City Airport
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229 Reviews from our TripAdvisor Community

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Showing 228: English reviews
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Grandin, Missouri
Reviewed 5 days ago NEWvia mobile

We booked two nights at this hotel back in October of 2015. Unfortunately, we had to cancel our trip a couple of days prior. We were assured by the front desk personnel that answered the phone that we had cancelled enough in advance to receive a full refund. (Which at the time was at least 24 hours before check-in.) Our...

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Helpful?
Thank Ashley W
Henderson, Nevada
Reviewed 2 weeks ago

This hotel was perfect for what we needed it for. We flew in late and after a long day of travel it was easy to find from the airport and no more than a 5min drive so that was great. Parking was ample and i never questioned the security of the area as it seems to be located in a...

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Thank Shaun S
A TripAdvisor Member
Level Contributor
2 reviews
Reviewed 3 weeks ago via mobile

Had an early morning flight so decided to check into this hotel to spend the night at. Cleanliness, and in good repair are things that this property is lacking. The 1st thing that my spouse noticed was the amount of dust on the lamp, next he checked under the bed and noticed a bunch of trash under the bed, some...

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Thank A TripAdvisor Member
IHGService, Guest Relations Manager at Holiday Inn Kansas City Airport, responded to this review

Dear Valued Guest, Thank you for your recent stay with us and reviewing our property. We are pleased to know you liked the airport shuttle service we provide. On the other hand, we are very sorry for the shortfalls you have noticed with the cleanliness and condition of the room you received. It is regrettable that we fell short of...

Fort Lauderdale, Florida
Reviewed 21 March 2017

Very good check in and the rooms were standard Holiday Inn. Very clean room, just needed more outlets by the bed. Wi-fi was good. The burger restaurant downstairs was fantastic. Great food and service. I hate eating alone, but did not have any issue this time. Very friendly wait-staff. Very cold the day we were there, so never saw anything...

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Thank tjonc
Reviewed 15 March 2017 via mobile

Convenient location for flights. Nice hotel overall. The staff is the best part of this hotel they were all very friendly and helpful. In addition the bar was better than average with decent food and good service. Room was clean and typical.

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Helpful?
Thank Jmackh
Michael R, General Manager at Holiday Inn Kansas City Airport, responded to this review

Dear Jmackh, Thank you for the review of your recent stay with us a the Holiday Inn KCI Airport. We value your comments very much and are very pleased we met if not exceeded your expectations. It is very rewarding to see our efforts do indeed make a difference. We look forward to hosting you on your next visit to...

Olathe, Kansas
Reviewed 6 March 2017

Very nice hotel. Nice rooms very nice beds and for less than $100 you can stay the night before a cruise and leave your car for 10 days. Shuttle runs starting a 4am and it is only 5 minutes to the airport

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Thank mistergks
Michael R, General Manager at Holiday Inn Kansas City Airport, responded to this review

Dear mrgks, Thank you for the review of your recent stay with us at the Holiday Inn KCI Airport. Your comments are very much appreciated and it is good to see that all of our efforts do indeed make a difference. We look forward to seeing you on your next visit to the Kansas City Airport area. Again, thank you...

Salt Lake City
Reviewed 22 February 2017

A good place to stay convenient to the Kansas City airport. Shuttle service as easly as 4:00 AM. Rooms are clean comfortable and modern. Breakfast good but not great. Will definitely stay here again, good value for the cost.

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Thank D J W
Reviewed 3 February 2017 via mobile

Hello This is my first time in Kansas Missouri ... Very good hotel, comfortable, wonderful beds , excellent shuttle bus of the airport, the rooms need to cans of drinking water, my stay was almost perfect ...

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Thank أحمد ا
Michael R, General Manager at Holiday Inn Kansas City Airport, responded to this review

Dear "Very Good Hotel", Thank you for the review of your recent stay at the Holiday Inn KCI Airport. Your comments are very much appreciated and a valuable tool in improving our service delivery and product enhancement. Please be assured that your comments will be shared with our entire team. You noted that can'd water in the guest rooms would...

Sacramento, CA
Reviewed 29 January 2017 via mobile

Bad experience - from start. None of the floors appear vacuumed, rooms are noisy, outdated and unloved. Restaurant is small and limited. Few amenities (no microwave or fridges in room). Not what you'd expect for a conference center.

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Thank errthgrrl
Michael R, General Manager at Holiday Inn Kansas City Airport, responded to this review

Dear errthgrrl, Thank you for the review of your recent stay with us at the Holiday Inn KCI Airport. Please accept our sincere apologizes for the cleanliness issue you noted and the dating of the rooms and lack of refrigerators and microwaves in the guest rooms. Please be aware that we are currently undergoing a multimillion dollar renovation to the...

Marlton, New Jersey
Reviewed 21 January 2017 via mobile

The hotel shuttle driver was upbeat and positive, and the attitude continued upon check in. Very caring and warm staff. The rooms are ok, but there is a warm feeling here. In the restaurant, Burger Theory, the staff there continued to be impressive and the food fantastic. When I come this way again, I will stay here.

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Thank Realtravelingthomas
Michael R, General Manager at Holiday Inn Kansas City Airport, responded to this review

Dear Realtravelingthomas! Thank you for the review of your recent stay with us at the Holiday Inn KCI Airport. We are very happy you had and excellent stay and look forward to your return when next visiting the Kansas City Airport area. Thank you again and safe travels!!

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The Holiday Inn KCI Airport is connected by exterior walkway to the KCI Expo Center. A shared 300,000 SF parking lot offers guests complimentary parking. Opening in 2006, the Holiday Inn KCI Airport is a 2011 Torchbearer award winner and a 2010 Newcomer of the Year award winner with Intercontinental Hotels Group. ... more   less 

Additional Information about Holiday Inn Kansas City Airport

Address: 11728 N Ambassador Dr, Kansas City, MO 64153-2056
Region: United States > Missouri > Kansas City
Price Range: €78 - €155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Kansas City Airport 3*
Number of rooms: 141
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Also Known As:
Holiday Inn Kansas City Airport Hotel Kansas City
Kansas City Holiday Inn
Hotel Style:
#15 Family Hotel in Kansas City
#24 Business Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Kansas City Airport staff and other travellers.
6 questions
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Huntsville, Arkansas
over a year ago
Sioux Falls, South Dakota
Northern Nevada
over a year ago
Omaha, Nebraska

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Questions? Get answers from Holiday Inn Kansas City Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just ask the Front Desk what rooms they prefer as they know best!”
ShaunS340, 15 Apr 2017 | Read review
“Check directly with the hotel before booking on a discount site”
GCME03, 12 Sep 2016 | Read review
“Stay away from the corner rooms in the summer. I would ask for something in the middle, away from the elevators.”
ShawnF988, 7 Aug 2016 | Read review
“A higher floor would be nice”
528CathyL, 8 Jul 2016 | Read review
“Always request a room away from the elevators and vending machines.”
Jmesis, 10 Nov 2015 | Read review
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