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Crowne Plaza Hotel Kansas City Downtown

830 reviews
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Traveller (115)
Room & Suite (55)
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Overview
  • Excellent40%
  • Very good30%
  • Average15%
  • Poor9%
  • Terrible6%
Travellers talk about
“front desk”(175 reviews)
“sprint center”(58 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
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Rooms
5 Mar6 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (830)Write a Review
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309
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131
78
53
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All reviewspower and light districtfront desksprint centerthe executive loungemusic hallking suitevalet parkinggreat customer servicehotel staffupon checkan older hotelshuttle serviceroxannegarageplazaconferenceconcert
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191 - 195 of 822 reviews
Reviewed 29 September 2016

I walked in to the Crowne Plaza after having had an underwhelming appointment at the Aladdin nearby. I was greeted and given a tour almost immediately! I was very pleased that there was someone from the sales team on location and available to do so....More

Thank LINDSAY D
Management response:Responded 30 September 2016

Dear Lindsay D, Thank you for choosing the Crowne Plaza Kansas City Downtown for your recent stay. We appreciate you taking the time to provide us with your comments. We are thrilled to hear our property and staff exceeded your expectations during such an important...More

Reviewed 26 September 2016 via mobile

The great stuff: the view from our room on the 7th floor was lovely. The hotel upgraded us to a suite and allowed us to extend our stay at the conference block rate. It was very convenient to the convention center. The not-so-great: we were...More

Thank Christine B
Response from Ashley B, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 27 September 2016

Dear Christine B, Thank you for choosing the Crowne Plaza Hotel Kansas City Downtown for your recent stay. We appreciate you taking the time to provide us with your comments. We are happy to hear our property and staff were able to meet your expectations....More

Reviewed 21 September 2016

I have to start by saying that I work for a hotel sales department in Arkansas, so when choosing a hotel in downtown KC for our wedding, I was more than picky. We looked at several hotels: The Marriott, Rapheal, Holiday Inn (Aladdin), etc. None...More

Thank Bailie P
Response from Ashley B, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 23 September 2016

Dear Bailie P, Thank you for choosing the Crowne Plaza Hotel Kansas City Downtown for hosting your recent event. We appreciate you taking the time to provide us with your comments and we will be sharing them with our team. We are thrilled to hear...More

Reviewed 21 September 2016

We booked a room last minute since we had late dinner reservations at the Bristol. The check-in was fast and staff was very courteous; we walked to the restaurant which was just a few blocks away. This hotel is close to Power and Light District,...More

Thank Sarah A
Response from Ashley B, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 22 September 2016

Dear Sarah A, Thank you for choosing the Crowne Plaza Hotel Kansas City Downtown for your recent stay. We appreciate you taking the time to provide us with your comments. We are happy to hear that our location worked out well for you and that...More

Reviewed 21 September 2016

Beautiful view. Had to change rooms. Still had issues with the second room. Thanks to staffers Theresa Montgomery and Brandy Early, I survived the week. Make it your business to stop by the bar and get the Asian inspired wings. A1More

Thank Grace S
Response from Ashley B, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 22 September 2016

Dear Grace S, Thank you for choosing the Crowne Plaza Hotel Kansas City Downtown for your recent stay. We appreciate you taking the time to provide us with your comments. We are thrilled to hear our staff was able to help you through the week....More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$187 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$187 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (115)
Room & Suite (55)
Dining (5)
Pool & Beach (3)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Cori L
27 January 2018|
AnswerShow all 4 answers
Response from Abbey B | Property representative |
Hello Cori, all of our suites have single bathrooms. Although, we do have suites that have a second sink by the mini fridge/bar area, or by the closet with another mirror as well.
0
Votes
reno258
9 October 2017|
AnswerShow all 2 answers
Response from Abbey B | Property representative |
Hello reno258, All guest rooms at Crowne Plaza Kansas City Downtown have mini fridges. Sincerely, Abbey B.
0
Votes
Charvee N
15 January 2017|
AnswerShow all 8 answers
Response from NewJazzhead | Reviewed this property |
No! Explore other options. The Marriott is nearby, nicer hotel.
1
Vote
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123456
Room Tips
"Upper Floors are nice, quiet and with good views. Suites are worth the upgrade price or points upgrade if you..."
Read review
"Watch out for 716, the fitness center is 24/7 and you will hear the treadmill. :-{"
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"High floors=better views of city"
Read review
"The suites have an great space and a amazing view of downtown KC!"
Read review
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