We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hotel Kansas City Downtown

830 reviews
Save
Traveller (115)
Room & Suite (55)
Storyboard
Overview
  • Excellent40%
  • Very good30%
  • Average15%
  • Poor9%
  • Terrible6%
Travellers talk about
“front desk”(175 reviews)
“sprint center”(58 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Crowne Plaza Hotel Kansas City Downtown
Special Offer: Save on Hotel Packages!
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (830)Write a Review
There are newer reviews for Crowne Plaza Hotel Kansas City Downtown
See the most recent reviews
Filter reviews
822 results
Traveller rating
309
251
131
78
53
Traveller type
Time of year
LanguageEnglish
More languages
309
251
131
78
53
Show reviews that mention
All reviewspower and light districtfront desksprint centerthe executive loungemusic hallking suitevalet parkinggreat customer servicehotel staffupon checkan older hotelshuttle serviceroxannegarageplazaconferenceconcert
FilterEnglish
Updating list...
11 - 15 of 822 reviews
Reviewed 3 weeks ago

Kaleigh greeted us with enthusiasm and a desire to help! From check in to check out we had an awesome experience-we had a clean, comfortable room in an excellent location downtown. The lobby is inviting. We would've loved to try out the pool-we'll come back...More

Thank Angela C
Response from Abbey B, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 2 weeks ago

Thank you for this review, Angela! I'm so glad to hear you had such a great stay with us. I will definitely pass along your compliments of Kaleigh to our front office supervisors. We'll see you this summer!

Reviewed 3 weeks ago via mobile

This was my first time at this hotel and we were graciously welcomed by Kaleigh at the front desk. She was very informative and helped make sure we got our IHG points and were fully accommodated. She was pleasant and helpful!More

Thank Juli J
Response from Abbey B, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 3 weeks ago

Thank you for this review. I'm so glad that you enjoyed your stay with us! Kaleigh is a great team member, and we love her awesome customer service skills. Thank you for choosing Crowne Plaza Kansas City Downtown, and for being a loyal IHG rewards...More

Reviewed 4 weeks ago via mobile

Ive never been at a Crown but the front staff are excellent. Very vibrant and informative. Kaleigh and the staff never hesitated to help me out with recommendations. We plan to hit more downtown restaurants.More

1  Thank keagyj
Response from Abbey B, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 3 weeks ago

Thank you so much for this great review of our hotel! I will pass along your compliments of Kaleigh and the rest of the front office staff to their supervisors. We are lucky to have a staff that truly care about our guests' experience. There're...More

Reviewed 4 weeks ago

If you are attending any venue in Kansas City Downtown, you should consider this Crowne Plaza hotel. It is 5 minute walk from Hotel to convention. And its 7 minute walk to Yard House and supermarket. Best of all there is a Starbuck in the...More

1  Thank George L
Response from Abbey B, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 4 weeks ago

Thank you for this great review of our hotel! We love being located in the heart of downtown KC. There are so many great restaurants and shops near by, and as you mentioned, the Convention Center is just one block away! I'm glad you enjoyed...More

Reviewed 4 weeks ago

I had a great experience the moment I walked in!! I was a walk in and didn't make a reservation and my check-in lady Kaleigh Hinson assisted me very quickly. She answered EVERY question I had asked with no hesitation. She always had a smile...More

1  Thank Stephanie A
Response from Abbey B, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 4 weeks ago

Thank you for this great review! I will definitely pass along your compliments of our staff to their respective supervisors so they can get proper recognition. We really pride ourselves on the professionalism of our staff members. Thank you for choosing Crowne Plaza Kansas City...More

View more reviews
PreviousNext
123456165
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$189 - US$317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$189 - US$317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (115)
Room & Suite (55)
Dining (5)
Pool & Beach (3)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Cori L
27 January 2018|
AnswerShow all 4 answers
Response from Abbey B | Property representative |
Hello Cori, all of our suites have single bathrooms. Although, we do have suites that have a second sink by the mini fridge/bar area, or by the closet with another mirror as well.
0
Votes
reno258
9 October 2017|
AnswerShow all 2 answers
Response from Abbey B | Property representative |
Hello reno258, All guest rooms at Crowne Plaza Kansas City Downtown have mini fridges. Sincerely, Abbey B.
0
Votes
Charvee N
15 January 2017|
AnswerShow all 8 answers
Response from NewJazzhead | Reviewed this property |
No! Explore other options. The Marriott is nearby, nicer hotel.
1
Vote
PreviousNext
123456
Room Tips
"Upper Floors are nice, quiet and with good views. Suites are worth the upgrade price or points upgrade if you..."
Read review
"Watch out for 716, the fitness center is 24/7 and you will hear the treadmill. :-{"
Read review
"High floors=better views of city"
Read review
"The suites have an great space and a amazing view of downtown KC!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing