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Extended Stay America - Kansas City - Country Club Plaza

165 reviews
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Traveller (36)
Room & Suite (29)
Dining (2)
Overview
  • Excellent20%
  • Very good19%
  • Average24%
  • Poor16%
  • Terrible21%
Travellers talk about
“full kitchen”(11 reviews)
“self catering”(2 reviews)
“kitchen stuff”(2 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2.5 Star Hotel
All hotel details
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Rooms
12 Mar13 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (165)Write a Review
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All reviewsfull kitchenself cateringkitchen stuffcoffee maker in roomcountry club plazastove toproom was cleanhome away from homeawesome locationthe holiday innbreakfast barone night staythe general managerrestaurants and shoppingsprint centerivetteshowtime
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11 - 15 of 162 reviews
Reviewed 12 October 2017

It was the worst place we have ever been. Bed was as hard as a rock. Electrical cords were taped and not save. Toilet ran for 5 minutes every time it was flushed. No housekeeping at all. It had a kitchen but no coffee pot.More

Review collected in partnership with Extended Stay
Thank X8079BSdans
Response from 00esa, Manager at Extended Stay America - Kansas City - Country Club PlazaResponded 13 October 2017

Please accept our apologies for your unpleasant experience at our hotel. Thank you for sharing these issues so we can make adjustments. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of expectations. Please rest assured...More

Reviewed 2 October 2017

The young girls that worked there were wonderful. The location is terrific, walk to Country Club Plaza. Don't get room 301, it reeks of cigarette smoke, which is odd because it's a smoke free hotel. They tried to fix it, and we tried too, but...More

Thank debidorandy
Response from 00esa, Manager at Extended Stay America - Kansas City - Country Club PlazaResponded 3 October 2017

Thank you for your feedback. We are pleased to know our location was convenient for your needs and that you were impressed with the service provided by our staff. However, we are sorry for the inconvenience you experienced due to the smoke smell in your...More

Reviewed 2 October 2017 via mobile

The facility is a basic kitchenette unit. We moved here from the Air B&B because the beds were so uncomfortable there. Got to say Extended Stay America has more comfortable beds. The TV situation is basic cable with the addition of Showtime. If you want...More

Thank David K
Response from 00esa, Manager at Extended Stay America - Kansas City - Country Club PlazaResponded 3 October 2017

David, thank you for choosing to stay at Extended Stay America. It’s good to know you had a pleasant visit and were impressed with the comfort of your room. We appreciate you staying with us and we hope to see you again soon. Sincerely, Hotel...More

Reviewed 2 October 2017 via mobile

The room was a good size and love the location but the bathroom had mold and maybe the AC did as well. I ended up with one of the worst allergy attacks ever. So be careful if you are allergic to mold and need to...More

Thank Nelle S
Response from 00esa, Manager at Extended Stay America - Kansas City - Country Club PlazaResponded 4 October 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. Please be assured we will take the necessary actions to ensure this is properly addressed. Thank you for...More

Reviewed 1 October 2017

Stayed here while in KC to help celebrate a birthday. Arrived about 4 and was quickly checked in. The girls working there were very friendly and accommodating. Arrived at our room #129. At first glance, it appeared very nice. Flooring, paint schemes and furniture were...More

Thank cancuncrazyI
Response from 00esa, Manager at Extended Stay America - Kansas City - Country Club PlazaResponded 2 October 2017

Thank you for your review. Although your stay was pleasant in some aspects, we are sorry for the cleanliness issues you encountered while being here. Be assured your concerns have been shared with our Housekeeping team in an effort to improve our service moving forward....More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$104 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$104 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (36)
Room & Suite (29)
Dining (2)
Questions & Answers
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Slee0322
17 November 2015|
Answer
Response from vguerke | Property representative |
Thank you for your inquiry! The Extended Stay America - KC Country Club Plaza location does not offer transportation services however, taxi service is available to and from the greyhound station. I am unsure of the cost but... More
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Room Tips
"It's pretty easy for sound to travel in this hotel."
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"just not room 301"
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"Ask for the quiet side of the hotel"
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"Go to the marriot for their extended stay packages"
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