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Candlewood Suites Kansas City Airport

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64 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Kansas City Airport
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Showing 64: English reviews
Des Moines, Iowa
1 review
Reviewed 23 October 2015

Day 1 25 minute wait to check in, would not let guest check in even a few minutes early. Assigned room finally, key didn't work, housekeeping let us in. Front desk person came to room to tell us we were in someone else’s room, she had accidently assigned it to us. Had to move to another room. As she helped... More 

Helpful?
Thank staceyann050889
IHGCare, Guest Relations Manager at Candlewood Suites Kansas City Airport, responded to this review

Dear staceyann050889, Thank you for leaving us a feedback. Providing excellent customer service and comfortable accommodation are some of the things we pride ourselves in and we are sorry to read that in this case you feel we have fallen short of your expectations. We would love to regain your faith in our hotel and would welcome the opportunity to... More 

Nebraska
1 review
Reviewed 12 October 2015

We booked 2 rooms with this property 2 weeks ahead of the night we'd be staying. Upon arrival, we were informed that they didn't have a reservation for us. After working through the details of our reservation, the front desk staff realized we had been moved from Candlewood to their sister property across the parking lot, Comfort Inn. We were... More 

Helpful?
Thank 1010teresa1010
IHGCare, Guest Relations Manager at Candlewood Suites Kansas City Airport, responded to this review

Dear 1010teresa1010, Thank you for your review regarding your recent stay at Candlewood Suites Kansas City Airport, MO. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you... More 

1 review
Reviewed 21 September 2015 via mobile

Love the room, i dont see why people always complaint about minor things. I can guarantee you that those rooms are way better and cleaner than the house they live in. They get a huge discount still not happy. Great place/room Great staff (except for that guy who seem to be bothered when i asked to buy a certain item... More 

Helpful?
Thank ELARMASECRETA D
Tom S, General Manager at Candlewood Suites Kansas City Airport, responded to this review

Thank you for the nice review of our hotel. We are also glad that you think enough of our property to share it with your company's boss and other associates to stay here. We are glad that you like the cupboard and the selections that are available for out guests. We hope to see you again very soon. More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 September 2015

My husband and I recently stayed at this Candlewood Suites (we are IHG Rewards Members and decided to give the Candlewood Suites line a try as we normally stay at Holiday Inn or Holiday Inn Express locations). We picked this location as it was close to the KCI airport that we were flying in to, and that my husband would... More 

Helpful?
Thank Jeana R
Tom S, General Manager at Candlewood Suites Kansas City Airport, responded to this review

Thank you for taking the time to share your experience and story about your stay at our hotel. Our Candlewood Suites hotel and our sister hotel Comfort Inn, which share the same parking lot as they are side by side, also share the same shuttle van for airport service. Our shuttle service departs on the hour and half hour to... More 

Calgary
Level Contributor
38 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 September 2015

Booked this for a one night stop-over while in Kansas city. The location is techincally just outside of Kansas City, you're about 30-40mins away from downtown. But close to other shops and restaurants. This is a good place for long term stays, we didn't have any issues for our one night, bed was comfy, clean room, quite. My only complaint... More 

Helpful?
Thank Aplaza
IHGCare, Guest Relations Manager at Candlewood Suites Kansas City Airport, responded to this review

Dear Aplaza, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the bed, cleanliness and for finding our location to be convenient. However, we’re sorry we fell below your expectation regarding the IHG Rewards Club members perks. We will address this concern.... More 

De Pere, Wisconsin
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 8 August 2015 via mobile

So let me start off by saying I have traveled all over and stay in a full range of hotels. I am a IHG preferred member and I normally stay at Holiday Inn Express. However this time around I got the best rate at this Candlewood Suites. So I figured I would give it a whirl. I will give you... More 

Helpful?
2 Thank kaye0712
Tom S, General Manager at Candlewood Suites Kansas City Airport, responded to this review

kaye0712, I would like to take the time to address your concerns, and some of them I will, but you have so many concerns and your all over the board that it would take too much time in this forum to do so. Let me start by saying using derogatory words about my staff and associates really demeans your efforts... More 

Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 July 2015

Very clean, staff is super friendly, loved the free use of laundry services! Wish there were ovens in the rooms, but other than that the high end appearance of appliances and granite was nice. The towels were nice and fluffy. They allow pets😀

Helpful?
Thank Elizabeth V
Tom S, General Manager at Candlewood Suites Kansas City Airport, responded to this review

Thank you for being our guest at our Candlewood Suites Kansas City Airport. So glad that you were able to use the amenities that are provided for our extended stay guests. I think there right on the money for a guests that is going to be staying for a week or more. Tell you friends about us! We hope to... More 

Omaha, Nebraska
Level Contributor
95 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 14 July 2015

We booked an overnight stay because the Holiday Inn Express was full for Rewards rooms. This Candlewood is a wonderful hotel for long stays. I miss not having a king sized bed and daily breakfast. But this place is fully stocked with everything you would need for long stays. The Lending library is amazing and what a clever idea. Families... More 

Helpful?
Thank petefamx5
Tom S, General Manager at Candlewood Suites Kansas City Airport, responded to this review

Thank you for your review and for being a loyal IHG Club member. We are happy you chose us to redeem your reward points with. Yes we are designed to be for the extended-stay guest, however nightly guests are also welcome to enjoy our hotel and the unique amenities that we offer. One thing that guests immediately notice is how... More 

Ankeny, IA
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 July 2015

This was our family's first experience at a Candlewood Suites. It was a mostly positive experience that was marred by not having reliable wifi. We had a studio suite with 2 small, but comfy beds. The kitchen was nice to have as we used the fridge, microwave and dishes daily. The room was clean. We stayed 4 nights so not... More 

Helpful?
Thank dlh85royals
Tom S, General Manager at Candlewood Suites Kansas City Airport, responded to this review

We are glad that you enjoyed your stay with us and found the amenities that we offer, "right on the money" for an extended-stay property. We are aware that in our corporate, airport market that we just did not have enough bandwidth to accommodate our guests internet needs. For a typical Candlewood Suites we do have enough, however for airport... More 

Detroit, Michigan
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 7 July 2015

Great staff that is highly accommodating. I've been staying here since February for work and have no complaints.Everything is as advertised and will continue to stay for the duration of my trip. There is a nice fitness trail right across the street for a jog around the lake or just some peace and quiet.

Helpful?
Thank tmrad70
Tom S, General Manager at Candlewood Suites Kansas City Airport, responded to this review

Thank you for your kind comments. We appreciate your saying we are almost like a "second home". That would be the highest compliment an extended-stay style hotel can hope to get. The walking / jogging trail around the lake is a great little thing to have right next door. Many of our guests enjoy an early morning jog or evening... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The brand new Candlewood Suites Kansas City Airport is the area's newest all-suite hotel, conveniently located just two miles away from the airport, we offer a free shuttle, (5:00am-11:00pm) If Kansas City is your destination for business, the hotel is located near Delaval, Midland Brake, Weber, General Motors,Fort Leavenworth and many more.Minutes from your guest room door are some of Kansas City's biggest attractions: Zona Rosa Shopping, Sprint Arena / Power & Light District, Downtown KC and the Convention Center. Legoland and Discovery Aquarium, Arrowhead & Kauffman Stadiums Each spacious suite has a fully equipped kitchen complete with microwave, stove top and full size refrigerator. Work efficiently at your over sized desk with executive chair and free high-speed Internet access. Check email and talk on the phone at the same time. Relax in the comfortable recliner while you enjoy the CD & DVD players. Work off some stress in our fitness center or visit the Candlewood Cupboard where you can pick a variety of foods, beverages and even toiletry items. Whether your trip is for business or pleasure, experience Midwest's finest Hospitality at the Candlewood Suites-Kansas City Airport. ... more   less 

Additional Information about Candlewood Suites Kansas City Airport

Address: 11110 N Ambassador Dr, I-29 & 112th Street - Exit #12, Kansas City, MO 64153-2013
Region: United States > Missouri > Kansas City
Price Range: €68 - €141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Kansas City Airport 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Candlewood Suites Kansas City Hotel Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Kansas City Airport staff and other travellers.
2 questions
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bellevue, nebraska
over a year ago
Tulsa, Oklahoma
over a year ago

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Questions? Get answers from Candlewood Suites Kansas City Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not for non-smokers or folks with asthma”
 of 5 bubbles laurenn411, 4 May 2016 | Read review
“Upper floor, east side are away from the Interstate and air port.”
 of 5 bubbles AndyD62, 5 Jun 2015 | Read review
“Excellent hotel, Fabulous staff that knows how to treat a business traveler ..”
 of 5 bubbles ViennaW, 31 Oct 2014 | Read review
“Have always had good clean rooms. But cooling vents blow across bed to much.”
 of 5 bubbles vduncan2929, 2 Sep 2014 | Read review
“Ask where is the best place to park.”
 of 5 bubbles USATravelAuthor, 30 Jul 2014 | Read review
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