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Considering that you get what you pay for, this hotel is not a bargain. This is a bargain hotel meaning that towel service and room turn down are weekly.
That also means you empty your own trash. It does come with a kitchenette, so thats...More
Response from Tom S, General Manager at Candlewood Suites Kansas City AirportResponded 23 June 2017
Candlewood Suites is an extended stay hotel. Amenities match with those types of hotels. Weekly housekeeping service etc....
There are times when a guest needs the attention of a front desk associate face to face and they can not come to the front desk. We,...More
Unfortunately, I cannot recommend this hotel. I stayed recently for one night after a flight into KC and before I got my rental car the next day. My flight was late and when I called about the shuttle, I was told the shuttle had stopped...More
Response from IHGService, Guest Relations Manager at Candlewood Suites Kansas City AirportResponded 1 July 2017
Thank you for taking the time to share your thoughts and experience with our hotel and for staying with us. While it is good to know you chose us for your trip, it is regrettable that our shuttle service, service at check in...More
We are here now and we're loving this place! Awesome staff, clean comfortable room, two miles from the airport (with shuttle available), and you can't beat the price. Did I mention it is CLEAN and the bed is super comfortable? This will definitely be our...More
Thank Shawn F
Response from Tom S, General Manager at Candlewood Suites Kansas City AirportResponded 22 April 2017
Glad you two our enjoying yourselves. We are very convenient to the airport and our shuttle service is a real treat starting at 4:30am. We don't allow cars to park here when guests are gone on trips. But the long term parking at the airport...More
This is a GREAT place to stay in MCI.
Close to job (Airport) and numerous places to eat or shop. Not to mention the Harley plant is VERY close. The Zona Rosa is very near by as well. Nice rooms that have kitchens.
1 Thank Chris J
Response from Tom S, General Manager at Candlewood Suites Kansas City AirportResponded 20 April 2017
Thank you for your kind comments. And yes the Harley Davidson plant is very close.
This hotel needs new furnishings in their rooms. The chairs were worn to the padding, however, it was very clean. My biggest complaint was finding a housekeeper asleep on a couch in the lobby the afternoon of check in. Very unprofessional! I did report it...More
1 Thank Linda J
Response from Tom S, General Manager at Candlewood Suites Kansas City AirportResponded 31 March 2017
Thank you for being our guest. We apologize that you saw a off duty room attendant in the lobby area napping while waiting for her ride. That is against our policy. We have a nice associate breakroom where the staff is to wait. This will...More