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    InterContinental Kansas City at the Plaza

    401 Ward Pkwy, Kansas City, MO 64112-2102
    011 353 1800 937 225
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    4/12/2017 5/12/2017
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    US$267
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    Traveller (296)
    Room & Suite (161)
    Dining (18)
    Hampton Inn & Suites Kansas City Country Club Plaza
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    Overview
    • Excellent56%
    • Very good24%
    • Average10%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “concierge floor” (94 reviews)
    “oak room” (92 reviews)
    “craig walter” (82 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
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    Rooms
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    1 room, 2 adults, 0 children
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    Reviews (1,585)
    There are newer reviews for InterContinental Kansas City at the Plaza
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    331 - 335 of 1,570 reviews

    Reviewed 28 July 2016

    We decided to take short family vacation to Kansas City for the Memorial Day weekend. I booked a king room on the Concierge Level through the IHG website. The Friday came and after an 8-hour drive we arrive at the InterContinental in Kanas City. We...More

    1  Thank korepeterson
    Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 2 August 2016

    Dear KorePeterson, We are glad you enjoyed the service provided by our door staff and bellman. However, we are certainly disappointed to learn that other aspects of your stay fell below your expectations. We always make an effort to provide the room type requested by...More

    Reviewed 22 July 2016 via mobile

    The hotel is centrally located near fine shops and great dining choices. Every facet of the trip (the reservationists to Craig in Concierge Services) the IHG staff were friendly, professional and easy to work with. Will definitely chose IHG when traveling from now on.More

    Thank SalPal47
    Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 23 July 2016

    Dear SalPal47, Thank you for sharing your experience on TripAdvisor. We're very happy to learn that every facet of your stay with us was to your liking. We are fortunate to have a wonderful staff who understand that service is everything. Your comments will be...More

    Reviewed 21 July 2016

    Sunny and Craig are absolutely outstanding employees and genuinely care about the people staying at intercontinental. They approached my family with a smile and made sure we felt welcome. They were respectful to our needs and continued to make our stay always worth it.More

    Thank caitaford
    Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 22 July 2016

    Dear caitaford, Sunny and Craig each do a wonderful job serving our guests. Sunny's ability to quickly respond to any engineering or maintenance needs is regularly noted by our guests, always with a mention about the friendliness he brings to the position. As one of...More

    Reviewed 21 July 2016

    Overall this hotel was great! The staff was very friendly and accommodating. When we needed anything they were very prompt. It was within walking distance of the Plaza. Parking options were not the best, but not awful. My only complaint is we requested a room...More

    Thank paulah1017
    Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 22 July 2016

    Dear paulah1017, Thanks for letting us know you thought the hotel was great and that you found our staff to be very friendly and accommodating! My apologies for not having a room with two beds available for you. We make every effort to honor all...More

    Reviewed 20 July 2016

    We stayed two nights at this hotel for a wedding this month. It is beautiful and could not be in a better location for exploring The Plaza with so many shops and restaurants within walking distance. The outdoor pool area is resort style and landscaped...More

    Thank db79
    Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 21 July 2016

    Dear db79, Thank you for your feedback and for sharing your experience on TripAdvisor. Our outdoor pool is the hotel's most popular amenity this time of year. It's truly an Oasis in the heart of the city and the perfect place to unwind and relax....More

    Hampton Inn & Suites Kansas City Country Club Plaza
    939 reviews
    #6 of 110 hotels in Kansas City
    0.6 km
     
    The Fontaine
    1,176 reviews
    #3 of 110 hotels in Kansas City
    0.5 km
     
    Best Western Plus Seville Plaza Hotel
    1,084 reviews
    #10 of 110 hotels in Kansas City
    1.2 km
     
    Embassy Suites by Hilton Hotel Kansas City - Plaza
    1,880 reviews
    #37 of 110 hotels in Kansas City
    1.2 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$168 - US$365 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Luxury Hotel in Kansas City
    • #5 Romantic Hotel in Kansas City
    • #12 Family Hotel in Kansas City
    • #12 Business Hotel in Kansas City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 371
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Hotels.com, Expedia, Booking.com, Travelocity, Orbitz, Cancelon, Hotwire, HotelQuickly, getaroom.com and TripOnline SA so you can book your InterContinental Kansas City at the Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Missouri >
    • Kansas City
    • Also Known As
    • Intercontinental Kansas City At The Plaza Hotel Kansas City ,
    • Kansas City Intercontinental ,
    • Fairmont Hotel Kansas City
    Add Photo Photos
    Traveller (296)
    Room & Suite (161)
    Dining (18)
    Pool & Beach (11)
    Hotel & Grounds (178)
    Bathroom (23)
    Business Centre & Event Rooms (6)
    Nearby
    Best Western Plus Seville Plaza Hotel
    1,084 reviews
    1.15 km away
     
    Hampton Inn & Suites Kansas City Country Club Plaza
    939 reviews
    .62 km away
     
    The Fontaine
    1,176 reviews
    .53 km away
     
    Embassy Suites by Hilton Hotel Kansas City - Plaza
    1,880 reviews
    1.16 km away
     
    Nearby Restaurants
    Gram & Dun
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    The Capital Grille
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    Seasons 52
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    BRIO Tuscan Grille
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    Nearby Attractions
    The Nelson-Atkins Museum of Art
    2,561 reviews
    1.14 km away
    Country Club Plaza
    1,693 reviews
    .17 km away
    The National Museum of Toys and Miniatures
    199 reviews
    1.26 km away
    The Ewing and Muriel Kauffman Memorial Garden
    220 reviews
    1.10 km away
    Ask a question
    Questions & Answers
    PattyCakes S
    27 July 2017|
    AnswerShow all 4 answers
    Response from Marion B | Reviewed this property |
    I'm sorry I don't know, stayed in June. Suggest you contact hotel directly.
    0
    Votes
    pianointerpretations
    20 July 2017|
    AnswerShow all 3 answers
    Response from Renee B | Reviewed this property |
    I am not sure, but if you have a room with a balcony you can smoke out there
    0
    Votes
    Brian K
    23 May 2017|
    AnswerShow all 8 answers
    Response from Kara H | Reviewed this property |
    Ours was! The hotel was recently renovated so our room was in excellent condition.
    0
    Votes
    Room Tips
    "Get a view overlooking the fountain"
    Read review
    "If they give you room 230, just say no."
    Read review
    "Every room has a great view"
    Read review
    "Can't help you herel They all appear to be ugly."
    Read review
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