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InterContinental Kansas City at the Plaza

1,618 reviews
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Traveller (305)
Room & Suite (178)
Dining (16)
Overview
  • Excellent57%
  • Very good23%
  • Average10%
  • Poor6%
  • Terrible4%
Travellers talk about
“concierge floor”(96 reviews)
“oak room”(92 reviews)
“craig walter”(84 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Offers from InterContinental Kansas City at the Plaza
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Rooms
5 Feb6 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,618)Write a Review
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All reviewsconcierge flooroak roomcraig walterreubenfront deskchristmas lightsclub levelthe entire staffhappy hourlove this hotelself parkingloungenevadaplazaalamedavaletihg
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321 - 325 of 1,603 reviews
Reviewed 11 September 2016

We enjoyed two nights for a girls getaway on the concierge level (11th floor) of the Intercontinental. The hotel is older and the rooms could benefit from some updating. However, we always enjoy the Concierge Lounge and continental breakfast, happy hour libations, and late night...More

Thank JohnTerry13
Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 12 September 2016

Dear JohnTerry13, Thanks for letting us know you enjoyed your stay with us during the two nights girls getaway. We constantly hear from our guests about the great value of upgrading to the InterContinental Concierge Experience. All the food and beverage items served in the...More

Reviewed 11 September 2016

Being a retired consultant, I'm fairly well traveled over the U.S. staying in full service hotels, and I can say this was one of the better ones. Wife and I stayed here overnight for a wedding reception hosted in the Rooftop with panorama of the...More

Thank BryanOliver74
Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 12 September 2016

Dear BryanOliver74, Thank you for choosing the InterContinental Kansas City and for providing your comprehensive feedback. Receiving such nice comments from a seasoned traveler was a great way to begin the day. Please know you comments will be shared with Mafutari and our entire team....More

Reviewed 11 September 2016 via mobile

Girls weekend at the Plaza Older hotel needs some updating Nice bar and lobby area. Ask for a room with a view of the Plaza Walking distance to shopping,restaurants and bars A great place to stay during the holidays Planning on going back in DecMore

Thank BTCancunQueen
Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 12 September 2016

Dear BTCancunQueen, Thank you for staying at the hotel and we're glad you enjoyed your stay. A room with a Plaza view is always the way to go. A renovation of all guestrooms and corridors starts on January 4. We're very excited about the new...More

Reviewed 7 September 2016

I really enjoy this hotel. The location is within walking distance to the best spots on the Plaza. The bell, valet and front desk service were nice and helpful. The bar is fun with great live music and tasty drinks. The bed was not comfortable,...More

Thank Coley67
Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 8 September 2016

Dear Coley67, Thank you for sharing your experience on TripAdvisor and for awarding the hotel a 5-star rating. We're very happy you enjoyed your guestroom, the beautiful view, the service from our staff and the Oak Bar's live music. We regret that you didn't care...More

Reviewed 7 September 2016

We visit Kansas City a few times a year. We often have stayed on the Plaza and enjoy the restaurants, shopping and coffee shops. The occasional special events (Art Fair etc.) add a nice touch too. We stayed at the Intercontinental on this weekend, we...More

Thank Jim M
Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 8 September 2016

Dear Jim M, First of all, thank you for your loyalty to the hotel over the years! We are very fortunate to have so many loyal guests, which is something we will always value and never take for granted. Candice will be thrilled to learn...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$163 - US$283 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Kansas City
#5 Romantic Hotel in Kansas City
#11 Family Hotel in Kansas City
#12 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$163 - US$283 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Kansas City
#5 Romantic Hotel in Kansas City
#11 Family Hotel in Kansas City
#12 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (305)
Room & Suite (178)
Dining (16)
Pool & Beach (11)
Hotel & Grounds (184)
Bathroom (21)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
PattyCakes S
27 July 2017|
AnswerShow all 4 answers
Response from Marion B | Reviewed this property |
I'm sorry I don't know, stayed in June. Suggest you contact hotel directly.
0
Votes
pianointerpretations
20 July 2017|
AnswerShow all 3 answers
Response from Renee B | Reviewed this property |
I am not sure, but if you have a room with a balcony you can smoke out there
0
Votes
Brian K
23 May 2017|
AnswerShow all 8 answers
Response from Kara H | Reviewed this property |
Ours was! The hotel was recently renovated so our room was in excellent condition.
0
Votes
Room Tips
"Request concierge level with Plaza view. Slightly more, but worth it."
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"You can get about the same look, cleaner room and better service at a $125 night Marriott."
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"Plaza views are nice when the holiday lights are on display"
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"Get a 'Superior Room'"
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