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Holiday Inn Express Hotel & Suites Festus - South St. Louis

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122 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Festus - South St. Louis
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Showing 122: English reviews
Reviewed 5 September 2016 via mobile

I came to check in at this location for an overnight stay because of visiting family. Upon arriving, the front desk gentlemen was sitting in the back. I had waited a little bit before he came forward. I get my room keys and go to check out my room. Upon entering the bathroom, I noticed a large amount of long...

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Helpful?
Thank James Robert C
StayRealext175, General Manager at Holiday Inn Express Hotel & Suites Festus - South St. Louis, responded to this review

WOW, we are extremely sorry for the incidences that you experienced during your say! I would like to inform you that we alerted our front desk staff and they know to stay up at the front desk at all times. I also want to make you aware that we are training our housekeeping staff so they know to keep our...

Frankfort, Michigan
Reviewed 24 July 2016

I was there at what must have been a trying time for them - during a widespread power outage. That said, it was a better than average interchange hotel. I try to avoid these as one is always a slave to your machine to get anywhere to eat or imbibe. And, during the power outage everything nearby was shut down...

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Helpful?
Thank Gerald W
StayRealext175, Manager at Holiday Inn Express Hotel & Suites Festus - South St. Louis, responded to this review

I'm so sorry you arrived during a bad storm that crippled our town for several hours. I hope your able to pass through our town again when the Mother Nature is being nicer. Ride Safe!

Edmond, Oklahoma
Reviewed 21 July 2016 via mobile

One of the best Holiday Inn express I have stayed at. Very new and nice. A bit hard to find but a very good night sleep with a decent price. I like the new style door locks. It is a little bet far from downtown Festus but right off I-55. Great place to say for sure.

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Helpful?
Thank jamespratt2015
StayRealext175, Manager at Holiday Inn Express Hotel & Suites Festus - South St. Louis, responded to this review

Thank you for your kind words about our hotel. We take pride in our hotel and are glad you had a great night stay with us. We hope to see you again!

Daphne, Alabama
Reviewed 19 July 2016

As we entered our top floor room, we found the thermostat was set at 60 degrees. As we unloaded our cooler into the refrigerator, we found a solid chunk of ice the height of the interior on the back wall. We then found someone else's leftovers on the top shelf of the refrigerator and a dirty, sticky bottom shelf. Both...

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Helpful?
Thank ksheff-travel
StayRealext175, Manager at Holiday Inn Express Hotel & Suites Festus - South St. Louis, responded to this review

Thank you for staying with us and sharing your experience. I will be sharing your comments with housekeeping and rectifying these problems immediately. We would love for you to try us again sometime.

Joplin, Missouri
Reviewed 11 July 2016

This is a nice place to stay and is very convenient to the highway and restaurants. Our room was clean and comfortable, and the staff were friendly and helpful. But when we went into the room, we nearly froze! It was 54 degrees in the room, and the hallways were also very cold. We turned the air off but without...

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Helpful?
Thank grandma80401
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Festus - South St. Louis, responded to this review

Dear grandma80401, Thank you for taking the time to express your thoughts and concerns. We are so pleased you liked the convenient location of our hotel in the area and the friendliness of our staff. We would like to apologize for the experience you had with the temperature in your room and in our hallways. Your feedback is very important...

st louis
Reviewed 4 July 2016 via mobile

this is a nice, new, clean hotel and one that has the bathroom sink behind a door, which is more than other hotels in festus can offer. that's always good when more than one person is staying. and the breakfast is decent - the usual from holiday inn express. i tried every hotel in festus and this hotel is my...

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Helpful?
Thank 44kkgracie
StayRealext175, Front Office Manager at Holiday Inn Express Hotel & Suites Festus - South St. Louis, responded to this review

Thank you for your kind review! We are glad to know that HIE is your choice when in the area and that you enjoyed the room! See you next time!

Shawnee, Kansas
Reviewed 4 July 2016

Making the reservation and the check-in process was very easy and pleasant. I was a little disappointed that we did not receive an IHG welcome gift like we have at some other Holiday Inn's. Our room was great! It was large with a newly updated bath. It had a microwave, refrigerator (with two complimentary bottle waters), hair dryer, iron and...

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Helpful?
Thank djohnson2173
StayRealext175, Manager at Holiday Inn Express Hotel & Suites Festus - South St. Louis, responded to this review

Thank you for your review, we take all comments into consideration. Unfortunately there is not much we can do about only having one elevator or the location of the elevator, we appreciate your comment. I want to apologize for the front desk not asking you about the IHG welcome gift. We will be training again on how to check in...

Saint Louis, Missouri
Reviewed 29 June 2016

Just dropped in to visit with family for a few days and got a room here. It's not really, "new" but I could almost smell the paint..it's that neat and tidy. Very friendly staff. Great breakfast fare and comfy room. We all sleep great. The pool was a little chilly. I've known business associates that have stayed here many times....

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Thank Geotreo
StayRealext175, Front Office Manager at Holiday Inn Express Hotel & Suites Festus - South St. Louis, responded to this review

I am glad you enjoyed your stay with us while visiting with family and enjoyed the breakfast! Thank you stopping in to see us! Safe travels!

Macomb, Missouri
Reviewed 27 June 2016

I'm usually a Hampton Inn customer, but their prices were much higher this trip, so decided to try this Holiday Inn Express. I was very pleased! Not only was the price reasonable, the hotel was clean, room was nice and the bed very comfortable, plus the breakfast was good. I was impressed with all the choices at breakfast. Now I...

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Helpful?
Thank Amy R
StayRealext175, Front Office Manager at Holiday Inn Express Hotel & Suites Festus - South St. Louis, responded to this review

WOW! Thank you for choosing to stay with us! I am pleased to hear that we exceeded your expectations and enjoyed the breakfast also got a good nights rest! Safe travels!

United States
Reviewed 19 June 2016 via mobile

I would recommend staying here. Clean, staff great, updated, convenient to many businesses. Easy access to interstate. They do need better signage about where to turn. Hot breakfast very nice. Fresh fruit available they work to offer a variety for different preferences. The cinnamon rolls are good. Did go to pool by would have gone if time. Overlooks the Lowe's...

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Helpful?
Thank Shari T
StayRealext175, General Manager at Holiday Inn Express Hotel & Suites Festus - South St. Louis, responded to this review

Thank you very much for the wonderful details about our property! I'm so happy you enjoyed our hotel and the staff. It was a pleasure to serve you. Safe travels!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express and Suites South St. Louis Festus I-55. We are located just minutes from downtown St. Louis and many popular attractions. Experience all the area has to offer, such as the majestic Gateway Arch, St. Louis Cardinals Baseball, Edward Jones Dome, Ram's Football, America's Center, Anheuser Busch Brewery, Grants Farm, Saint Louis Zoo, casinos, Six Flags, Historic Ste. Genevieve and Wineries. At the Holiday Inn Express of Festus we believe you can travel far away and still feel right at home. With great service and excellent facilities, we want to show you that making your stay enjoyable is our top priority. All the rooms at the Holiday Inn Express of Festus are equipped with expanded cable television with premium channels, 32 inch LCD TVs and complimentary wired and wireless high-speed Internet. Our 100% smoke free property has a variety of room types including traditional and whirlpool suites and accessible rooms. Rise and shine each morning with the Holiday Inn Express Festus as we prepare our complimentary Express Start breakfast bar featuring a variety of hot breakfast items including several healthy options. Stay Smart, stay at the Holiday Inn Express, Festus. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Festus - South St. Louis

Address: 1802 Gamel Cemetery Road, Festus, MO 63028
Region: United States > Missouri > Festus
Price Range: €97 - €126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Festus - South St. Louis 2.5*
Number of rooms: 86
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Festus - South St. Louis staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Festus - South St. Louis staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We called ahead to request a top floor room, away from the elevator and ice machine, but didn't get it.”
 of 5 bubbles jmilleratp, 29 Mar 2016 | Read review
“room was nice and bed was nice also”
 of 5 bubbles 485cjb, 7 Jan 2016 | Read review
“All the rooms were equally as nice.”
 of 5 bubbles 430kathys, 16 Jul 2015 | Read review
“We were on the top floor so it was nice and quiet there but honestly I don't think any rooms would be an issue here. Nice quiet location.”
 of 5 bubbles IndyTraveler317, 18 Dec 2014 | Read review
“ask to be on a higher floor, pillows are not that great, only complaint”
 of 5 bubbles lorraineh653, 30 Jul 2014 | Read review
5 of 5