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Holiday Inn Express Hotel & Suites Festus - South St. Louis

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Holiday Inn Express Hotel & Suites Festus - South St. Louis
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118 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Kansas City, Kansas
Level Contributor
98 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 6 days ago NEW

This is our second time to stop here on our way out of town for vacation. The morning staff was very friendly and helpful. The evening staff was a little grumpy, but we all have bad days. The room was large and clean, breakfast was good.

Helpful?
Thank gttmeier
StayRealext175, Front Office Manager at Holiday Inn Express Hotel & Suites Festus - South St. Louis, responded to this review

Thank you for stopping in to see us again! We are happy to hear that you were pleased with your room and breakfast! There is no excuse for less that excellent customer service, thank you for being so kind and giving us your feedback! We hope to see you next time you are in the area! Safe travels! More 

Level Contributor
4 reviews
Reviewed 1 week ago NEW via mobile

I travel weekly for business and I am almost always pleased with Holiday Inn Express. This One in particular was very nice and accommodating. The staff was pleasant and very helpful. I needed some papers for business copied, and a sewing kit the staff was very kind. There was hot coffee in the dining area at all times. My King... More 

Helpful?
Thank Peggy R
StayRealext175, Front Office Manager at Holiday Inn Express Hotel & Suites Festus - South St. Louis, responded to this review

WOW! Such kind words! Thank you for taking your time out to review our hotel and thank you very much for being a loyal IHG guest! We are so happy to hear that we were able to meet your business expectations and our staff was there to accommodate your needs. We look forward to seeing you in the future. More 

Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago via mobile

We spent ones night here. The front desk attendant, Jessica, was great. She was super friendly and very helpful! It was a clean, well-appointed room. Breakfast was good and hot and the breakfast attendant was pleasant and kept everything well supplied. There are a couple of suggestions: The bathroom was a bit too dark, and needed more light. It was... More 

Helpful?
Thank 1powercouple
1 review
Reviewed 3 weeks ago via mobile

From the moment I made the reservation to the time we checked in, the customer service was fantastic! My family and I came up for a mini vacation. There were 4 adults and 4 kids ranging in age from 3 to 13.The pool was a hit, and when we were bringing our pizza in to eat after a long day... More 

Helpful?
Thank ladeedah1
StayRealext175, Manager at Holiday Inn Express Hotel & Suites Festus - South St. Louis, responded to this review

Thank you so much for your kind review! We are so glad that you appreciated your stay here with us. I will be sure to let Traci and Sarah know that they made you feel welcomed! Again, we appreciate your time writing this review. If you are in the area, please stop by for another stay with us. Hope you... More 

Scottsbluff, Nebraska, United States
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 October 2016 via mobile

Staff very friendly and helpful. Maid service was lacking but overly room was clean. Had nice breakfast which we enjoyed every morning. Manager was great, explained our concern with maid service which she addressed that same morning.

Helpful?
Thank Pam157
StayRealext175, General Manager at Holiday Inn Express Hotel & Suites Festus - South St. Louis, responded to this review

Thank you so much for taking the time to review our hotel. We apologize again for the housekeeping issues you encountered while staying here. We are glad that overall you had a great stay. If you are ever in the area, please try our hotel once more. Thank you again for the review. More 

Philadelphia, Pennsylvania
1 review
Reviewed 30 September 2016

I can't say that wifi reception is bad in entire hotel but don't stay in room 214. To send emails I had to turn my phone into a hotspot as wifi signal was too weak to use to connect to for email or Internet use in room. Hotel information in book in room had a 800 number for support that... More 

Helpful?
Thank t0mmurray
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Festus - South St. Louis, responded to this review

Dear t0mmurray, Thank you for taking the time to share your recent experience at our hotel. While we appreciate your generous individual ratings toward our property's overall cleanliness including the quality of sleep you have had, I regret to learn that you were not able to fully enjoy your stay with us due to the intermittent WiFi connection. Rest assured,... More 

2 reviews
Reviewed 5 September 2016 via mobile

I came to check in at this location for an overnight stay because of visiting family. Upon arriving, the front desk gentlemen was sitting in the back. I had waited a little bit before he came forward. I get my room keys and go to check out my room. Upon entering the bathroom, I noticed a large amount of long... More 

Helpful?
Thank James Robert C
StayRealext175, General Manager at Holiday Inn Express Hotel & Suites Festus - South St. Louis, responded to this review

WOW, we are extremely sorry for the incidences that you experienced during your say! I would like to inform you that we alerted our front desk staff and they know to stay up at the front desk at all times. I also want to make you aware that we are training our housekeeping staff so they know to keep our... More 

Frankfort, Michigan
Level Contributor
121 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 24 July 2016

I was there at what must have been a trying time for them - during a widespread power outage. That said, it was a better than average interchange hotel. I try to avoid these as one is always a slave to your machine to get anywhere to eat or imbibe. And, during the power outage everything nearby was shut down... More 

Helpful?
Thank Gerald W
StayRealext175, Manager at Holiday Inn Express Hotel & Suites Festus - South St. Louis, responded to this review

I'm so sorry you arrived during a bad storm that crippled our town for several hours. I hope your able to pass through our town again when the Mother Nature is being nicer. Ride Safe! More 

Edmond, Oklahoma
Level Contributor
76 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 21 July 2016 via mobile

One of the best Holiday Inn express I have stayed at. Very new and nice. A bit hard to find but a very good night sleep with a decent price. I like the new style door locks. It is a little bet far from downtown Festus but right off I-55. Great place to say for sure.

Helpful?
Thank jamespratt2015
StayRealext175, Manager at Holiday Inn Express Hotel & Suites Festus - South St. Louis, responded to this review

Thank you for your kind words about our hotel. We take pride in our hotel and are glad you had a great night stay with us. We hope to see you again! More 

Daphne, Alabama
Level Contributor
209 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 19 July 2016

As we entered our top floor room, we found the thermostat was set at 60 degrees. As we unloaded our cooler into the refrigerator, we found a solid chunk of ice the height of the interior on the back wall. We then found someone else's leftovers on the top shelf of the refrigerator and a dirty, sticky bottom shelf. Both... More 

Helpful?
Thank ksheff-travel
StayRealext175, Manager at Holiday Inn Express Hotel & Suites Festus - South St. Louis, responded to this review

Thank you for staying with us and sharing your experience. I will be sharing your comments with housekeeping and rectifying these problems immediately. We would love for you to try us again sometime. More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express and Suites South St. Louis Festus I-55. We are located just minutes from downtown St. Louis and many popular attractions. Experience all the area has to offer, such as the majestic Gateway Arch, St. Louis Cardinals Baseball, Edward Jones Dome, Ram's Football, America's Center, Anheuser Busch Brewery, Grants Farm, Saint Louis Zoo, casinos, Six Flags, Historic Ste. Genevieve and Wineries. At the Holiday Inn Express of Festus we believe you can travel far away and still feel right at home. With great service and excellent facilities, we want to show you that making your stay enjoyable is our top priority. All the rooms at the Holiday Inn Express of Festus are equipped with expanded cable television with premium channels, 32 inch LCD TVs and complimentary wired and wireless high-speed Internet. Our 100% smoke free property has a variety of room types including traditional and whirlpool suites and accessible rooms. Rise and shine each morning with the Holiday Inn Express Festus as we prepare our complimentary Express Start breakfast bar featuring a variety of hot breakfast items including several healthy options. Stay Smart, stay at the Holiday Inn Express, Festus. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Festus - South St. Louis

Address: 1802 Gamel Cemetery Road, Festus, MO 63028
Region: United States > Missouri > Festus
Price Range: €98 - €123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Festus - South St. Louis 2.5*
Number of rooms: 86
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Festus - South St. Louis staff and other travellers.
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over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Festus - South St. Louis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We called ahead to request a top floor room, away from the elevator and ice machine, but didn't get it.”
 of 5 bubbles jmilleratp, 29 Mar 2016 | Read review
“room was nice and bed was nice also”
 of 5 bubbles 485cjb, 7 Jan 2016 | Read review
“All the rooms were equally as nice.”
 of 5 bubbles 430kathys, 16 Jul 2015 | Read review
“We were on the top floor so it was nice and quiet there but honestly I don't think any rooms would be an issue here. Nice quiet location.”
 of 5 bubbles IndyTraveler317, 18 Dec 2014 | Read review
“ask to be on a higher floor, pillows are not that great, only complaint”
 of 5 bubbles lorraineh653, 30 Jul 2014 | Read review
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