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The Elms Hotel and Spa

1,010 reviews
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Traveller (266)
Room & Suite (342)
Dining (68)
Overview
  • Excellent67%
  • Very good22%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“ghost tour”(108 reviews)
“lap pool”(86 reviews)
“hot tub”(98 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,010)Write a Review
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1,008 results
Traveller rating
659
228
83
25
13
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LanguageEnglish
659
228
83
25
13
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All reviewsghost tourlap poolhot tubal caponesteam saunaparlor suitememory foamkansas cityquiet roomfifth floorrelaxing weekendgirls weekendwedding partywabash bbqgrottoexfoliationeighty
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51 - 55 of 1,008 reviews
Reviewed 4 September 2017

I really want to give The Elms a four-star rating based on the potential of the place. But I just can't. This is my third trip to this historic property, so obviously it's good enough to keep me coming. However, I always have this odd...More

2  Thank jamimba
Reviewed 1 September 2017

When you walk into this hotel you have to know the history to appreciate it. It's been standing since 1912 and is owned by the town, so have boutique hotel in mind. The rooms are quaint but updated - flat screen, comfy bed, desk -...More

Thank mk032689
Reviewed 29 August 2017

We stayed at the hotel following a wedding. The wedding itself was beautiful, they did a wonderful job. However, the room was disappointing. It was worn, dirty, dingy. There was mold in the shower, the toilet hadn't been scrubbed. The bed was like sleeping on...More

2  Thank Lisa_G2117
Reviewed 28 August 2017 via mobile

I went with a group of friends and had the hot stone/waterfall massage. I have had hot stone massages before but never a waterfall experience. The hot stone part was ok. It was more Swedish in that it was just a rub down, and the...More

Thank Tracy S
Reviewed 27 August 2017 via mobile

The Elms has the ability to be an excellent hotel & destination, but fell short this weekend. Unfortunately, those tend to be the things that guests remember! We arrived Friday evening for a girls weekend and had two rooms - one was a regular room...More

Thank Kate M
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$130 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$130 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (266)
Room & Suite (342)
Dining (68)
Pool & Beach (61)
Amenities (87)
Business Centre & Event Rooms (13)
Family and Play Areas (3)
Questions & Answers
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nlindley1
30 December 2017|
AnswerShow all 6 answers
Response from 816beachgirl251 | Reviewed this property |
Our 5th floor suite was a King with mini fridge. I can’t remember about a microwave. We brought food in on multiple occasions.
0
Votes
Carisa R
30 November 2017|
AnswerShow all 2 answers
Response from RichardB562 | Reviewed this property |
I have no knowledge about that. As the previous person indicated, I'd advise you talk to someone in management!
0
Votes
Dana B
4 November 2017|
AnswerShow all 4 answers
Response from jamimba | Reviewed this property |
The outside pool is unheated and was too cold to swim comfortably in back in early September.
1
Vote
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Room Tips
"Probably leave the kids at home!"
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"Corner rooms are bigger."
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"Go for the 5th floor, which we've found to be quieter. Walls tend to be a bit on the thin side on other..."
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"Classic rooms are nice but pretty small. Suites are a nice large area with living room, nice bedroom with..."
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