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Booked a room here after flying in to St. Loius, Mo. Was very disappointed. Room was extrememly hot and only cooled 2 degrees in 2 hours. Very outdated and cigarette burns all over the vanity. Stove top burners were electric and sticking up at odd...More
1 Thank Kellie L
Response from Manager_11525, General Manager at Extended Stay America - St. Louis - Earth CityResponded 10 September 2014
I appreciate you bringing your experience to our attention. It upsets me to hear that your room had so many cleanliness and maintenance issues. I am sorry for your experience. I discussed your comments with the team, and we are reviewing our cleanliness and inspection...More
I've been to several Extended Stay hotels in the area - this one was ok and had evidence of some updates and renovations. It's located in a business park with no stores or restaurants nearby. The best you can do is a McDonald's in a...More
Thank Craig D
Response from Manager_11525, General Manager at Extended Stay America - St. Louis - Earth CityResponded 11 August 2014
Craig - Thank you for taking the time to write a review of your stay. Please accept our apologies that our common areas did not meet your expectations. We will work with our housekeeping staff to make sure all areas of our hotel are cleaned...More
DO NOT STAY HERE. We travel A LOT and this is the WORST hotel I have ever attempted to stay at. I say "attempted" because 5 minutes after checking in, we left. To start, the entrance to the hotel from the back parking lot was...More
The room was very clean and neat. It was just as described it the literature. I felt that it was a very good value for the money. I found the staff very friendly and helpful. The only drawback was that I had a groundfloor room....More
Response from Manager_11525, General Manager at Extended Stay America - St. Louis - Earth CityResponded 11 June 2014
Thank you for taking the time to write a review of our hotel. I am glad that you were pleased with your clean room and our friendly, helpful staff. Still, I apologize for the noise disturbance you experienced during your stay. Your comments will be...More
This hotel ranks as the second worst I have stayed in........... and I stay in all kinds of hotels. Here is a list of concerns.
1. No hangers in the room when I came in. When I complained, they gave me some plastic hangers (the...More
1 Thank JohnHagopian
Response from Manager_11525, General Manager at Extended Stay America - St. Louis - Earth CityResponded 6 June 2014
John - Thank you for your recent review of your stay. The issues you described are unacceptable, and I sincerely apologize for your experience. In response to your feedback, I will be looking into these issues and taking the necessary action to ensure they do...More
US$74 - US$141 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Studio Plus Deluxe Studios - St Louis - Earth City Hotel Earth City ,