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Extended Stay America - St. Louis - Earth City

68 reviews
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Traveller (25)
Room & Suite (26)
Dining (1)
Overview
  • Excellent10%
  • Very good13%
  • Average19%
  • Poor17%
  • Terrible41%
1 week ago
“Nice”
2 Jan 2018
“Nice and clean but contential breakfast the worst.”
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
Pets Allowed
2.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (68)Write a Review
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11 - 15 of 68 reviews
Reviewed 15 June 2017

Original Extended Stay in St. Louis walked me to this location. Extended Stay dishonored my reservation made on their corporate website over a week earlier due to their overbooking a large group, and sent me [a business traveler] packing to another Extended Stay across town....More

Review collected in partnership with Extended Stay
Thank Q6205LRjohnv
Response from 00esa, General Manager at Extended Stay America - St. Louis - Earth CityResponded 16 June 2017

We are terribly sorry about the issues you experienced with your reservation, and even more that we did not appropriately correct the situation. Your comments have been discussed with the team, and we are reviewing our procedures so this does not happen again. We regret...More

Reviewed 14 June 2017 via mobile

First we got switched to a different hotel because apparently they were having a flight attendant convention. They didn't tell us until we went to check in. Then the hotel they sent us to is run down and missing a lot of stuff. It doesn't...More

Thank Robin H
Response from 00esa, General Manager at Extended Stay America - St. Louis - Earth CityResponded 15 June 2017

Thank you for your feedback. We are terribly sorry about the issues you experienced with your reservation, and even more, so that we did not appropriately correct the situation. Your comments have been discussed with the team, and we are reviewing our procedures so this...More

Reviewed 23 March 2017

Showed up and the front desk admitted that i wouldn't be getting much sleep because of the trucking students staying there. They double charged my credit card. There was no shampoo in the bathrooms and there was a dirty pair of dudes drawers left in...More

Thank Nick M
Reviewed 14 February 2017 via mobile

I have stayed in better places for the money but at least it was clean staff overall was ok the asst manager was always complaining about working and always was leaving a housekeeper in charge and with her doing that it put them understaffed and...More

Thank Matt Y
Reviewed 13 August 2016

The room they gave me was not cleaned properly, hair and used soap in the bathroom,hair on the bed sheets, tables were dirty not wiped down, microwaved had food in it and no glass plate, all the people who i've seen staying here are very...More

Thank Healingcuisine
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Dry Cleaning
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$64 - US$112 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$64 - US$112 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (25)
Room & Suite (26)
Dining (1)
Questions & Answers
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Room Tips
"Just don't...."
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"Not a good place don't stay here"
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"Top floors, back of building and not near the stair wells. Bigger rooms are the ones right next to elevator..."
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"Don't stay here"
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