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The Ritz-Carlton, St. Louis

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The Ritz-Carlton, St. Louis
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597 Reviews from our TripAdvisor Community

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Showing 592: English reviews
North Florida
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 days ago NEW

This is a very nice property and the staff was exceptionally helpful and friendly. They have an upscale, dog friendly clientele throughout the property. The rooms are very large and well appointed, but they are a little dated and worn - especially the chairs and carpet. Admittedly we had crusted stains on the fabric bench in front of our bed.... More 

Helpful?
Thank PatrickNorthFlorida
Vero Beach, Florida
1 review
Reviewed 1 week ago

Stayed here for my niece's wedding. Staff was friendly and very helpful. Rooms were perfect, beds comfortable and room service perfect. I would highly recommend the Ritz! Exceptional quality for the price.

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
Thank Diana G
Chicago, Illinois
Level Contributor
4 reviews
Reviewed 1 week ago

My family and I reserved a deluxe king suite and a connecting room for our stay. The suite was very large and had a powder room and huge bathroom with living room. The standard room was well-appointed as well. Overall, the rooms are beautiful and have excellent amenities. The service is exceptional, as is expected at any Ritz-Carlton property, from... More 

Helpful?
Thank BarbP36
New York City, New York
1 review
Reviewed 1 week ago

The value for the quality cannot be compared with in St Louis. Best experience Beautiful rooms excellent dining, great Bar for drinks and for Sushi with in 15 minutes to the Airport. I would highly recommend this to anyone how appreciates quality

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
Thank joanj628
Orlando, Florida
Level Contributor
104 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 2 weeks ago

Our stay was overall fine. Lovely bar area & most staff members were over the top nice and helpful. We encountered a couple things that were off which shouldn't happen at a Ritz though. Both Saturday and Sunday mornings housekeeping knocked on our door before 8:30 am. There was no 'do not disturb' tag to place outside the door either.... More 

Helpful?
Thank Japhne M
Amanda J, General Manager at The Ritz-Carlton, St. Louis, responded to this review

Dear Japhne M, Thank you for sharing feedback regarding your recent stay. Please accept my sincerest apologies that your experience was anything less than you should expect from The Ritz-Carlton. I appreciate the opportunity you have provided with comments and have shared them with my leadership team. We will use this information to improve the experiences we create moving forward.... More 

Denver
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

The hotel staff s exceptional. The facilities are very good. W had also the experience of a Ritz wedding, well organized and perfect staff attention. The ambience s excellent. The hotel room s well laid out and very comfortable bed.

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
Thank Stephen L
Noblesville, Indiana
Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 4 weeks ago

My wife and I took out daughters to St. Louis for 4 days over fall break and had a wonderful stay at the Ritz. I was impressed by the responsiveness of Jason, the concierge, who arranged dinner for us one night a week before our arrival and made wonderful suggestions for activities while we were there. The staff make it... More 

Helpful?
Thank irisharpe
Amanda J, General Manager at The Ritz-Carlton, St. Louis, responded to this review

Dear Irisharpe, Thank you for sharing your comments about your recent visit and for choosing The Ritz-Carlton. St. Louis as your Fall Break getaway. We are very lucky to have such fine ladies and gentlemen on our team who truly understand the meaning of personalized service. Our concierge, Jason, is exceptional and I will be sure to personally recognize him.... More 

Roeland Park, Kansas
1 review
Reviewed 4 weeks ago

Absolutely fantastic venue for a fabulous Indian wedding from an elephant for the Groom's procession to individual ice sculptures at the wedding reception dinner. Everything was coordinated beautifully. I was honored to be a guest.

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
Thank O1177MXkarens
Amanda J, General Manager at The Ritz-Carlton, St. Louis, responded to this review

Dear 01177Mxkarnes, Thank you for sharing your comments about your recent visit. The hotel was delighted to host and participate in such a special day. It was truly fun to show case the talents of our Indian Chef and create cuisine that celebrated the occasion. We hope to welcome you back again soon. Warmest Regards, Amanda Joiner General Manager More 

Nashville, Tennessee
Level Contributor
269 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 4 weeks ago via mobile

Like all the Ritz hotels a comfortable stay with lovely rooms and a great staff a safe choice in Clayton. Nice restaurant on site and another nearby. Room service also quite good. Would stay here again

Helpful?
Thank BusinessTravel1856
Saint Louis, Missouri
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

This is a great hotel. We've stayed here a few times and always enjoyed ourselves. This is not the finest Ritz-Carlton but it's still a really good choice. The rooms were refurbished a few years ago and look more modern than before. Still elegant but less of a "grandma" feel to them. The lobby is more traditional and elegant, with... More 

Helpful?
Thank andy4pr12345

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Babysitting
Official Description (provided by the hotel)
Entranced by stunning chandeliers, graceful marble, and deep, rich woods, one immediately understands how The Ritz-Carlton, St. Louis became an icon in this city dubbed "The Gateway to the West." Amid the warm ambiance of our luxury hotel, guests are transported to an elegant and refined era, one that is alive and well in this adventurous Midwestern city. Suddenly you feel inspired to linger over a martini, close a business arrangement, or just give wild abandon to the senses. Situated in the heart of Clayton, MO, which boasts a prestigious business district and affluent suburban residences, The Ritz-Carlton, St. Louis is considered one of the finest luxury hotels near Downtown St. Louis. Treasured by residents for its famed Lobby Lounge featuring a martini bar with over 200 martinis and hand-rolled sushi, private cigar club, and gracious service, it is no surprise that The Ritz-Carlton, St. Louis has consistently earned the distinguished Four-Star rating from Forbes Travel Guide Star Awards. ... more   less 

Additional Information about The Ritz-Carlton, St. Louis

Address: 100 Carondelet Plaza, Clayton, Saint Louis, MO 63105
Region: United States > Missouri > Saint Louis > Clayton
Price Range: €232 - €497 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Ritz-Carlton, St. Louis 4.5*
Number of rooms: 301
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Also Known As:
Ritz-Carlton St. Louis Hotel Clayton
Ritz Saint Louis
Ritz-Carlton Saint Louis
Saint Louis Ritz-Carlton
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, St. Louis staff and other travellers.
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Questions? Get answers from The Ritz-Carlton, St. Louis staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great views of Carondelet plaza”
 of 5 bubbles BarbP36, 23 Nov 2016 | Read review
“Club rooms are absolutely worth the extra charge. Get high floor east side rooms for great City/Forest Park views.”
 of 5 bubbles andy4pr12345, 4 Nov 2016 | Read review
“Ask for a room that has been recently updated and a higher floor.”
 of 5 bubbles TravelRitz, 7 Oct 2016 | Read review
“no good views of downtown.”
 of 5 bubbles CindyK327, 25 Sep 2016 | Read review
“Higher is better”
 of 5 bubbles 781carola, 23 Sep 2016 | Read review
5 of 5
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