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This location is probably on the lower end of the spectrum for my travelling experiences with Ritz Carlton. By no means is it really that bad, but by no means does it rank as high on my list as many of the other properties they...More
Thank Robert E
Response from Amanda J, General Manager at The Ritz-Carlton, St. LouisResponded 4 days ago
Dear Robert E,
Thank you for sharing feedback regarding your recent stay. Please accept my sincerest apologies that The Ritz-Carlton, St. Louis did not provide you the value you were expecting from your visit. I am disappointed that we did not meet your expectations and...More
My husband and I opted to splurge for our first anniversary, and I have to say that we don’t feel like it was worth the added expense. Now, the bed was comfortable, the bathroom was spacious, and the room was definitely clean. The lounge had...More
Response from Amanda J, General Manager at The Ritz-Carlton, St. LouisResponded 5 days ago
Thank you for sharing your comments about your recent visit. We are committed to providing the highest level of service and facilities to all our guests and your feedback is sincerely appreciated in this pursuit. I apologize that we did not provide you...More
The Ritz Carlton St. Louis (in Clayton) provides an absolutely unmatched level of service and luxury. Everyone we encountered at the hotel went out of their way be nice. The hotel is very well decorated, updated, and extremely luxurious.
If you are staying in this...More
This hotel is in Clayton, not in downtown st louis. The location is near Washington University, many great restaurants and businesses. An Upscale neighborhood.
From Valet to checkin to the concierge; the staff are friendly and knowledgable. we were Always greeted with may I help...More
Spent 3 nights here in a king 1 bedroom suite on the 17th floor. The room was spacious and beautiful. One huge bathroom and a powder room too. We had lounge access which is great since they serve amazing snacks and drinks there almost all...More
Entranced by stunning chandeliers, graceful marble, and deep, rich woods, one immediately understands how The Ritz-Carlton, St. Louis became an icon in this city dubbed "The Gateway to the West." Amid the warm ...Moreambiance of our luxury hotel in St. Louis, Missouri, guests are transported to an elegant and refined era, one that is alive and well in this adventurous Midwestern city. Suddenly you feel inspired to linger over a martini, close a business arrangement, or just give wild abandon to the senses. Treasured by residents for its famed Lobby Lounge featuring a martini bar with over 200 martinis and hand-rolled sushi, private cigar club, and gracious service, it is no surprise that The Ritz-Carlton, St. Louis has consistently earned the distinguished Four-Star rating from Forbes Travel Guide Star Awards. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from Amanda J | Property representative |
Dear Jamie B,
Thank you for submitting your question regarding the hotel's Cigar Club. Although five independent travelers have posted that they personally have not observed an odor, we recognize that all guests have... More
Dear Jamie B,
Thank you for submitting your question regarding the hotel's Cigar Club. Although five independent travelers have posted that they personally have not observed an odor, we recognize that all guests have different sensitivities. I would welcome the opportunity to speak with and you can be reached at (314) 863-6300.