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Sheraton Clayton Plaza Hotel St. Louis

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Traveller (106)
Room & Suite (56)
Dining (4)
Overview
Hotel website
7730 Bonhomme Ave, Clayton, Saint Louis, MO 63105-1909 See on map
AMENITIES
Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star accommodation
Additional information
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Offers from Sheraton Clayton Plaza Hotel St. Louis
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Rooms
28 Oct29 Oct
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1 room, 2 adults, 0 children
Standard Room
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Reviews (880)
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All reviews clayton plaza the club lounge beds were comfortable bit dated the room was nice free shuttle st louis fitness center self parking rhonda downtown wash appetizers zoo conference campus suburb
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1 - 5 of 877 reviews
Reviewed 1 week ago via mobile

I reserved a room with two queen beds just in case if one was not up to snuff, I could at least have a backup. One queen bed had coffee spilled down the side with stains on the bedding, bed skirt, and all over the...More

Thank Pandrea B
Response from David H, General Manager at Sheraton Clayton Plaza Hotel St. LouisResponded 1 week ago

Dear Pandrea B: I am deeply sorry and alarmed to hear about the issues you encountered during your stay. They are definitely not typical of our hotel but are completely unacceptable. As a traveler myself, I know that my patience would have run out long...More

Hotel's Favourite
Reviewed 16 July 2018

I booked a two night stay at a non-refundable rate before reading any reviews of this hotel. Thankfully, I did not experience any of the issues noted in all the negative reviews. I'm actually wondering if those reviewers even stayed at the same hotel. Every...More

1  Thank 392meghanm
Response from David H, General Manager at Sheraton Clayton Plaza Hotel St. LouisResponded 17 July 2018

Dear 392meghanm: I am so very happy to see that you enjoyed your stay with us. We are indeed one of the best locations in all of St. Louis and one of its best kept secrets. I will share your review with our entire staff....More

Reviewed 1 week ago

Marilyn in the club lounge provided the BEST service! Whenever she was in there, I knew that my experience that evening would be of the highest quality. She was so attentive, welcoming and kind. I will come back just for her!

Thank Jacquelyn B
Reviewed 1 week ago

Came to St Louis for a wedding and stay here since it was close to the venue. When I walked into the room, I could not believe how small it was. My partner and I could barely walk around without running into each other and...More

1  Thank Kyle D
Response from David H, General Manager at Sheraton Clayton Plaza Hotel St. LouisResponded 1 week ago

Dear Short Stay: I am so very sorry to hear about the poor interaction you had with the PBX operator. If you have a moment, please let me know what day and time this occurred so I can follow up. We do not allow our...More

Reviewed 3 weeks ago

Front desk is understaffed and overwhelmed. Whether you are trying to check in, checkout, or call the front desk on the phone, expect exceeding long wait times. The service is especially slow in the morning when all of us business travelers are waiting in line...More

2  Thank freqtraveller812
Response from David H, Manager at Sheraton Clayton Plaza Hotel St. LouisResponded 3 weeks ago

Dear Valued Guest, Thank you for choosing to stay at the Sheraton Clayton Plaza Hotel St. Louis and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As...More

View more reviews
About
Description
Welcome to the Sheraton Clayton Plaza Hotel St. Louis in bustling downtown Clayton. Experience the fresh new look of our recently renovated guest rooms and meeting spaces. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair Access
Beachfront
Free Internet
Free Parking
Breakfast included
Awards & Recognition
GreenPartner
GreenPartner
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Room types
Suites, Non-Smoking Rooms
Number of rooms
259
Price range
US$133 - US$269 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Clayton
,
Clayton Sheraton
Location
United States > Missouri > Saint Louis > Clayton
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Room types
Suites, Non-Smoking Rooms
Number of rooms
259
Price range
US$133 - US$269 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Clayton
,
Clayton Sheraton
Location
United States > Missouri > Saint Louis > Clayton
Photos
Traveller (106)
Room & Suite (56)
Dining (4)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Nearby
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Nearby RestaurantsSee all 84 nearby restaurants
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.31 km away
Sauce on the Side
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Louie's Wine Dive & Clayton Kitchen
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.28 km away
Sardella
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.35 km away
Nearby AttractionsSee all 4 nearby attractions
Tropicana Lanes
7 reviews
1.23 km away
Historic Hanley House
5 reviews
.68 km away
Little Italy
9 reviews
1.48 km away
Kitchen Conservatory
31 reviews
1.13 km away
Questions & Answers
Ask a question
Lidia O
16 October 2017|
AnswerShow all 5 answers
Response from David H | Property representative |
We are about 15 miles away from the airport and Best Shuttle (shared ride service) is easily the cheapest way in because a cab ride can cost $35.00 + whereas Best Shuttle will run about $15.00 plus tip.
0
Votes
Dhanson135
27 July 2017|
AnswerShow all 7 answers
Response from David H | Property representative |
It is roughly ten (10) miles away but there is a Metro station just a block and half from our hotel and the train (blue line) will take you here and back so you can avoid the traffic. We will be glad to help you out with... More
0
Votes
friend662013
26 March 2017|
Answer
Response from David H | Property representative |
Dear Friend662: If you give me your email address, I will be happy to send you copies of outr menus. They are brand new and outstanding. Hope to hear from you soon. Yours sincerely,
0
Votes
Room Tips
"Sleep in your car, you’ll be happier "
224randyp
4 weeks ago
Read review
"shower may have the beginnings of mold. But all the rest was clean."
sambhamilton
4 weeks ago
Read review
"Everything needs updating, especially for what the room rate is."
bobgreen2018
4 weeks ago
Read review
"Another frequent guest of this hotel commented "I have stayed at worst hotels, request a room with two..."
JerryJ2
8 Sep 2018
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