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Airport Plaza Inn & Conference Center

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Airport Plaza Inn & Conference Center
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308 Reviews from our TripAdvisor Community

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Showing 302: English reviews
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Carbondale, Illinois
Reviewed 19 March 2017 via mobile

My family of 3 stayed 2 days at Airport Plaza Inn and we will not be booking there again. First Google Maps and iMaps could not find the location. We drove around for over a half hour trying to get into the hotel. Once we finally arrive the lobby attendant was rude and dismissive. The hallway to our room smelled...

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Helpful?
1Thank Michele B
Ozark, Missouri
Reviewed 18 March 2017 via mobile

Older place. Room was clean. Beds were very uncomfortable. Would have been nice to have warmer blankets in the room. Staff pleasant. The tub/shower was dinghy. Very close to airport which was great. We missed breakfast so I can't I cant rate it. No parking at all! We had to park in the back and squeeze in between 2 people...

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Helpful?
Thank Robert M
Marana, Arizona
Reviewed 14 March 2017

When we travel anywhere from the airport in St. Louis, we always do the park and stay at this hotel. It is average and older, but the best thing about it is the garage parking and the airport shuttle. It is very convenient, close to the airport, and the shuttle starts at 4am. There is a small restaurant/bar , as...

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Helpful?
Thank dovemountainhomes
JEFFERSON CITY
Reviewed 17 February 2017

We live 2 hours from Lambert Airport, and our flight departed at 6:20 am. We decided to stay at Airport Plaza Inn the night before--and it worked out great. Easy to get to, clean and comfortable room (good night's sleep which never happened at other hotels in similar past situations), continental breakfast that started at 4:30 a.m. (hot breakfast at...

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Thank lammac
Reviewed 19 January 2017 via mobile

We stayed her before flying out. The rooms were clean, affordable and we even got 7 day parking in the garage cheaper then the airport. The shuttled us to and from the airport. Only downfall was the breakfast selection

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Helpful?
Thank Melissa N
airportplazainntpi, Front Office Manager at Airport Plaza Inn & Conference Center, responded to this review

Thank you for your feedback. We appreciate your business. Complementary shuttle service to the airport is just one of the many amenities that we have to offer. Our hotel serves as a great convenience to the airport and long term parking is always available to our guest. We have revised the breakfast menu to include a wider selection to better...

Reviewed 11 January 2017

Full disclaimer, my company paid for the hotel for me, so cost won't be a factor in my overall review. But overall, I think I had a good experience at this hotel. If there's one word I would use to describe my stay, it would be adqueate. I was booked this room after signing for a new job in the...

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Helpful?
1Thank Morgan H
airportplazainntpi, Front Office Manager at Airport Plaza Inn & Conference Center, responded to this review

Thank you for feedback. We appreciate your business. It is a pleasure to know that you enjoyed your stay. We are making improvements everyday. It is a big help to hear from the guest about changes that they would like to see. We will take these things into consideration and thanks again.

Reviewed 8 January 2017 via mobile

There are no elevators and the whole facility seems rundown. They put us up on the second floor in a room with cockroaches, the heater did not work, and the shower was visibly inoperable as the faucet handle and parts were in the bathtub. This was clearly a room under maintenance. Also, breakfast is pretty sorry and nasty. The shuttle...

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Helpful?
1Thank dre0749
airportplazainntpi, Front Office Manager at Airport Plaza Inn & Conference Center, responded to this review

Thank you for your feedback. We appreciate your business. We apologize for any inconveniences you may have experienced during you stay. Our top priority is ALWAYS TO ACCOMADATE THE GUEST. We are in the process of making improvements to our hotel. WE can assure you that our shuttle service operates from 4am-1am EVERYDAY. We have an array of items to...

Central Illinois
Reviewed 10 December 2016 via mobile

We stayed here and left our car for several days during a recent vacation. The room itself was a nice enough room for sleeping overnight before your flight. Had the fridge and microwave. We parked in the garage, and there was absolutely no signage to get you back into the hotel. I had to drive back to the main desk...

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Helpful?
Thank Mopey2
Management response:

Greetings from Airport Plaza Inn we have viewed your feedback and have taken immediate action addressing your concerns. We assure you we are in the process of adding signage for our hotel garage as well as our hallways we do apologize for this inconvenience as far as the bar being closed we can assure you it is open. We are...

Visalia, California
Reviewed 14 November 2016

The staff was all very friendly and welcoming. The inn is old and smelled like mold. We wanted cheap and close to the airport. I will say that the bed was very comfortable! Next time we will spend more money and upgrade to a better place. We got what we paid for so I can not complain.

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Helpful?
Thank JSWeger
Management response:

Greetings from Airport Plaza Inn we have viewed your feedback and have taken immediate action addressing these concerns we assure you we have made a lot of new changes to our hotel we offer 25% off your next stay if you kindly except this offer please email us at airportplazainn.sales@gmail.com we hope you can give us another chance to better...

Ashland, Illinois
Reviewed 1 November 2016

NO ELEVATORS this stay was a total nightmare, was given a dirty room, as in the room still had trash, bed still dirty ,, had to move rooms, next morning front desk staff not helpful at all.. I wish I would have read the previous reviews before booking

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Helpful?
Thank lh0rney
Management response:

Greetings from Airport Plaza Inn we have viewed your feedback and have taken immediate action to your concerns we assure you we have a new updated housekeeping ,front desk staff that are more detailed and thorough in their work as for there being no elevator we do apologize for this inconvenience our hotel was designed to not have a elevator...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Breakfast included
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Airport Plaza Inn & Conference Center

Address: 4530 N Lindbergh Blvd, Bridgeton, Saint Louis, MO 63044-2201
Region: United States > Missouri > Saint Louis > Bridgeton
Price Range: €65 - €115 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Airport Plaza Inn & Conference Center 3*
Number of rooms: 170
Reservation Options:
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Also Known As:
Best Western Airport Plaza Hotel Bridgeton
Best Western Airport Plaza Inn And Conference Center
Best Western Bridgeton
Bridgeton Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Airport Plaza Inn & Conference Center staff and other travellers.
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Questions? Get answers from Airport Plaza Inn & Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“long hallways”
dovemountainhomes, 14 Mar 2017 | Read review
“Ask for a room on the first floor if you can. They are cleaner and more often than not more well-kept. There are also no elevators.”
635morganh, 11 Jan 2017 | Read review
“Don't stay here! Rooms are filthy!”
beachfun0613, 23 Sep 2016 | Read review
“Don't choose any room, would be my tip.”
studie1, 16 Sep 2016 | Read review
“Don't stay at this hotel unless its the only hotel available”
bennsales, 22 Jul 2016 | Read review
5 of 5