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Crowne Plaza St Louis Airport

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506 Reviews from our TripAdvisor Community

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Showing 498: English reviews
San Diego, California
Reviewed 25 April 2016

I stayed at the Crowne Plaza for four nights on a business trip, in a very comfortable king room with an atrium balcony. The room was extremely spacious and clean. Great breakfast (best breakfast buffet I've had at any hotel), and a TGIF close by for dinner. The staff was kind and courteous. All in all, a great stay.

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Helpful?
Thank kathleenhoverter
Sam V, Front Office Manager at Crowne Plaza St Louis Airport, responded to this review

Thank you KathleenSanDiego for staying with us at Crowne Plaza Saint Louis Airport. We are happy that our hotel and amenities suited your preference. We love hearing about the kindness and courteousness of our staff and that our guests enjoyed their stay. We are excited to welcome you back on your next visit.

Springfield, Illinois
Reviewed 24 April 2016 via mobile

Pleasantly surprised, especially for a last minute Trivago deal. The registration ladies could have used a little Midwestern hospitality. The pool, gym, and conference areas were well-maintained and clean. The architecture, water feature, and balconies added a touch of class. The restaurant is only open for breakfast. TGIFridays is also located there. It is open for lunch and dinner. There...

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Helpful?
Thank Kre8vLJ_travels
Sam V, Front Office Manager at Crowne Plaza St Louis Airport, responded to this review

Dear Kre8vLJ_travels, Thank you for your review and for staying with us at Crowne Plaza Saint Louis Airport. Your review is very important to us and we will address your notes regarding the registration ladies. The Atrium bar opens at 4:00 pm everyday, even Sunday. I will look into why it was closed when you stayed here with us. I...

Fort Worth
Reviewed 23 April 2016 via mobile

First one negative, it is a little dated. That said the lobby area is nice. The TGIF in hotel is a nice perk. The room is clean and comfortable. I gave it a big approval because my wife's diamond earring fell off. We didn't realize it til we got home. They found it and are getting it to us. We've...

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Helpful?
Thank txscch
Sam V, Front Office Manager at Crowne Plaza St Louis Airport, responded to this review

Thank you txscch for staying with us at Crowne Plaza Saint Louis Airport. Thank you also for your notes regarding our clean and comfortable room. We do our best to deliver the best service to all our guests and we are elated that we were able to deliver that to you. We hope to welcome you back in the near...

Portland Oregon
Reviewed 21 April 2016 via mobile

This large hotel with an atrium inside isn't bad. The rooms seem to have been updated. The exercise rooms is nice and the attached Friday's is convenient. The parking is a bit off a pain since its close to the airport. The breakfast served downstairs is additional.

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Helpful?
Thank WestsideChuck
Sam V, Front Office Manager at Crowne Plaza St Louis Airport, responded to this review

Thank you WestsideChuch for staying with us. We are happy that you found our facility and amenities suited your preference. We hope to welcome you back in the future to be of service to you again.

Iowa
Reviewed 19 April 2016

Used this motel for a recent stay/park/fly. Easy to get to and lots of parking. Check-in and out easy and fast. Room was large and very comfortable. Transportation to and from the airport good. The wonderful bartender at the lobby bar is a treasure. She made our evening before a trip alot easier. Great service, great choices and wonderful conversation.

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Helpful?
Thank DDGone
Brandon, Mississippi
Reviewed 15 April 2016

All then hotel staff were stars, but a few stand our for me: Jessica at the front desk gave extraordinary hospitality in being sure I had comfortable room and amenities for my 9-night stay. Michael gave us such warm welcomes that we felt at home in the Concierge Lounge when we went there every night to unwind. His smile is...

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Thank sandralprice
Reviewed 15 April 2016 via mobile

Very Lovely Place. .very nice clean rooms Staff was extremely pleasant. .Loved our stay would stay again. ..very short time. .but come again. . There's no need for so many characters on post this will cause me to quit leaving remarks

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Helpful?
Thank Paul B
New Jersey
Reviewed 13 April 2016

The rooms were very clean and comfortable! We were lucky enough to have a room overlooking the atrium with the indoor pool and restaurants. There is a TGIFridays on the premises, but we did not have time to eat here. We had a great breakfast at the hotel restaurant and the waitress was fantastic. She gave a lot of information...

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Thank lilemoevie
River Falls, Wisconsin, United States
Reviewed 6 April 2016 via mobile

The Crown Plaza St. Louis Airport Hotel was generally a favorable experience. The front desk staff was friendly and outgoing, making arrival kind of fun. Note: parking is $10 a night. Room was generally nicely furnished, bed really comfortable. Great desk to work from and lots of outlets are a definite perk. One pet peeve: a frayed bath mat makes...

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Helpful?
Thank Brent R
Sam V, Front Office Manager at Crowne Plaza St Louis Airport, responded to this review

Thank you Brent R for your review and for staying with us at Crowne Plaza Saint Louis Airport Thank you for your notes, I've forwarded your notes to the department and manager concerned to be addressed. Your feedback is most valuable to us and we are here to listen and address your concern/s. Thank you again for staying with us...

Houston, Texas
Reviewed 2 April 2016 via mobile

I can't speak for everyone else experience but I was not pleased.. Here we go! Positive: Interior of the hotel /lobby area is appealing. There is TGI Friday's on location, nice pool area, gym area, etc.. Inside the Room 7th floor: does have a microwave, small refrigerator, flat screen TV, night stand, coffee maker, long wall mirror, Close to the...

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Helpful?
Thank Devon C
Sam V, Front Office Manager at Crowne Plaza St Louis Airport, responded to this review

Thank you Devon C for giving us your feedback regarding your recent stay. We are so sorry that we were not able to make your stay up to your satisfaction. I have listed all your notes and forwarded it to the housekeeping and engineering department so that they will be addressed. You and your feedback is most valuable to us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Crowne Plaza St. Louis Airport hotel offers a convenient lodging option, just one mile from Lambert-St. Louis International Airport. Business and leisure travelers alike can take advantage of complimentary round-trip airport shuttle service, which runs from 4 a.M. To midnight, and midnight to 1 a.M. Daily. Meals are made easy with on-site dining. This modern hotel features three dining options, including a full-service TGI Friday's; Clouds Restaurant, featuring a deluxe breakfast buffet; and The Atrium Bar, serving wine, beer and cocktails daily. After a long day of work or play, guests can relax in spacious accommodations, featuring plush seven-layer bedding, a flat-panel cable TV, high-speed wired and wireless Internet, and added bonuses like a soothing sleep kit. Top-notch services complete any stay. Guests can also enjoy chic amenities like a newly renovated health and fitness center, an indoor heated swimming pool, a concierge lounge and business center, and more. Situated minutes from STL Airport, Crowne Plaza St. Louis Airport is an ideal option for sightseeing, business travel, special events and more. Reserve a guest room at an exceptional rate today. ... more   less 

Additional Information about Crowne Plaza St Louis Airport

Address: 11228 Lone Eagle Drive, Bridgeton, Saint Louis, MO 63044
Region: United States > Missouri > Saint Louis > Bridgeton
Price Range: €103 - €175 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza St Louis Airport 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Crowne Plaza St Louis Airport Hotel Bridgeton
Crowne Plaza Bridgeton
Crowne Plaza Hotel Bridgeton
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza St Louis Airport staff and other travellers.
6 questions
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Questions? Get answers from Crowne Plaza St Louis Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms were good I think we were on the third floor it was very comfy ..”
 of 5 bubbles buffe_bmw, 15 Feb 2017 | Read review
“Noisy rooms facing the street, find something facing the other direction.”
 of 5 bubbles S5160VDtimh, 14 Jan 2017 | Read review
“many interior rooms balcony the atrium and pool- most likely not as quiet as other rooms”
 of 5 bubbles f14carbo, 5 Nov 2016 | Read review
“stay in a hotel farther away from the freeways--then you'll get a good view”
 of 5 bubbles KeithHruza, 28 Oct 2016 | Read review
“I always enjoy higher up rooms.”
 of 5 bubbles cljacobs, 17 Sep 2016 | Read review
5 of 5