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Crowne Plaza St Louis Airport

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Traveller (127)
Room & Suite (94)
Dining (12)
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Overview
  • Excellent32%
  • Very good36%
  • Average15%
  • Poor9%
  • Terrible8%
Travellers talk about
“tgi fridays”(47 reviews)
“shuttle service”(26 reviews)
“louis airport”(26 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
10 Jun11 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (586)
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Show reviews that mention
All reviewstgi fridaysshuttle servicelouis airportnice hotelpark flyindoor poolan early morning flightfree shuttlecommon areasroom was clean and comfortablemini fridgeking bedst louistgifridaysatriumbanquetconference
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111 - 115 of 578 reviews
Reviewed 28 October 2016

For this price, we expect a fridge in the room, but this hotel doesn't have them. Might as well stay in a cheaper hotel and get more amenities. Front desk was slow--lady wanted to chat with previous customers, which delayed things. Hotel lower lobby has...More

Thank KeithHruza
Response from IHGService, Guest Relations Manager at Crowne Plaza St Louis AirportResponded 12 November 2016

Dear KeithHruza, Thank you for taking the time to review your recent stay with us and for staying with us. I am happy to hear you appreciate our hotel location and housekeeping service. It is our goal to always exceed our guest’s expectations and I’m...More

Reviewed 25 October 2016

Unfortunately we had to travel to St. Louis for a funeral on October 15, 2016. However, we were so fortunate to get rooms at the Crowne Plaza. This was my first time staying at a Crowne Plaza Hotel. I was very impressed. The lobby was...More

Thank itis4me62
Reviewed 19 October 2016 via mobile

After missing my connection to DCA because of a mechanical, Southwest put me this hotel overnight. Pleasantly surprised at how nice it was. Comfortable room. Pleasant staff. Only down side was that the only food available at the bar is room service from the Fridays...More

Thank Michael D
Reviewed 15 October 2016 via mobile

i've been to many crowne plaza hotels in other parts of the country and they were very good. i stayed here twice, unfortunately, booking both stays simultaneously, in advance. both times, i was charged for parking, even after answering "no" to the question of whether...More

1  Thank K S
Response from Julia R, Manager at Crowne Plaza St Louis AirportResponded 24 October 2016

Dear 44kkgracie, Thank you for your review. Please accept my apologies for the challenges you experienced during the check-in process and with our shuttle service. We have had some very busy check-in days recently - unfortunately, we rarely know when our guests will be arriving...More

Reviewed 14 October 2016

We selected only because of their "park and fly" option. We checked in at 8pm and checked out at 3:45am for a very early flight. Upon check-in, front desk staff knew our return time was 12:50am. We were told, no problem, just call us when...More

Thank ClickerM
Response from Julia R, Manager at Crowne Plaza St Louis AirportResponded 24 October 2016

Dear Clicker M, Thank you for your review. Please accept my apologies for the confusion with our airport shuttle. The shuttle hours of operation are posted in the hotel and on our website, however they should also be clearly communicated by hotel staff so that...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Room Service
Conference Facilities
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$115 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$115 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (127)
Room & Suite (94)
Dining (12)
Pool & Beach (7)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
John B
29 November 2016|
AnswerShow all 6 answers
Response from Mark H | Property representative |
Hello John B, Thank you for your inquiry concerning the Park N' Fly Package we offer... If you reserve this package, the $10 per day is waived for up to 14 days - a $140 value to keep your vehicle parked while you enjoy a... More
0
Votes
John B
29 November 2016|
AnswerShow all 5 answers
Response from ClickerM | Reviewed this property |
honestly don't know. i booked the room through my travel agent. our room and parking was about $120...we stayed there one night and left our car there an additional 3 nights. that was not a bad deal. the bad deal... More
2
Votes
John B
29 October 2016|
AnswerShow all 4 answers
Response from Kayley H | Reviewed this property |
We didn't have to pay for Park & Fly, but our hotel was also booked through work. Like someone else posted, it would probably be best to contact the hotel directly.
1
Vote
Room Tips
"Inside rooms overlook pool and restaurant area."
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"Pool view corner with balcony if room is cleaned properly"
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"all rooms are good"
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"All rooms are good"
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