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Quality Inn West

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#33 of 145 Hotels in Branson
Certificate of Excellence
GreenLeadersSilver level
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284 Reviews from our TripAdvisor Community

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Showing 284: English reviews
Omaha
Reviewed 2 weeks ago

The service was very good from the moment we checked in until we had breakfast. Our room was very clean and we had plenty of room. We have stayed here previously and will stay here again on our next visit to this area.

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Helpful?
Thank Ron8609
JBroadway81, General Manager at Quality Inn West, responded to this review

Ron, on behalf of the staff, we first want to thank you for your visit to our property. We also would like to thank you for leaving a review about your hotel experience and would love for you to come back and see us again when you are in town!!!

Reviewed 10 October 2016 via mobile

The lobby was very nice and the staff friendly and informative. Stayed in room 201 and it appeared to have been recently repainted and given new carpet. The room was clean, but smelled a bit musty, probably due to the heat/ac system. The beds were way past their retirement age. When 2 people laid on the queen beds you rolled...

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Helpful?
1Thank Roger H
JBroadway81, General Manager at Quality Inn West, responded to this review

Thank you Roger for your review and stay at the property. Like you mentioned the rooms being updated they sure have, the hotel is now 100% remodeled, we are still updating and upgrading our HVAC units, but yes we do have some older units in some of our rooms. I appreciate your comments in regards to the bed, and will...

Lincoln
Reviewed 5 October 2016

This hotel is very clean. It is priced mid-range. The breakfast is quite large; something for everyone. This is located on the west side of the city, and is handy to the 'strip' for all the theaters and restaurants. Would recommend it.

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Helpful?
Thank bmk67
JBroadway81, General Manager at Quality Inn West, responded to this review

We are thankful for your review of the hotel and so glad your family enjoyed the property. We would love for you to come back and stay with us again the next time you are in Branson!! Have a blessed day and hope to see you again soon.

Springfield, Missouri
Reviewed 4 September 2016 via mobile

Stayed here for an anniversary weekend getaway over Labor Day. Great place. Room was very comfortable. Good selection at the breakfast. Pool and hot tub relaxing. Close to many activities. Go above and beyond to make stay enjoyable. Will definitely stay here again.

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Helpful?
Thank Cathy M
JBroadway81, General Manager at Quality Inn West, responded to this review

So awesome of you guys coming our way to celebrate an anniversary! We are blessed by you as a couple for so many great years together! Thank you for your business and here's to many more anniversaries!

oklahoma
Reviewed 18 August 2016

I told them it was out 55th anniversary, and they had our name on the Marquee and upgraded our room with no additional charge. Even though this is one of the older hotels it is very clean and comfortable and close to all attractions. The staff was very friendly and helpful. The furnished breakfast was one of the best we...

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Helpful?
1Thank pickenskid
JBroadway81, General Manager at Quality Inn West, responded to this review

We love anniversary's!!! We are so glad you and your wife had a great time and anniversary at the hotel! We hope to see you on your 56th!

Latrobe, Pennsylvania
Reviewed 31 July 2016

I selected this Quality Inn after much research on Trip Advisor for our vacation in Branson. It turned out to be the PERFECT Choice! The location was centrally located to everything we wanted to do. It was located on an angular, hilly corner of the main Strip/76 and Shepherd of the Hills Highway, although you couldn't see or hear any...

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Helpful?
1Thank GRNEYEDgirl3201
JBroadway81, General Manager at Quality Inn West, responded to this review

WOW!!!! What a fantastic review, we truly appreciate the time it took for you to leave us a comment about your stay. It sounds like you had a great time, we are blessed to have folks like you and your family stay at the property. We hope to see you again soon!

Rogers
Reviewed 27 July 2016 via mobile

The staff is always very friendly and helpful and focused on providing great service to their guests. On our last visit, The A/C in one of our rooms wasn't working. Maintenance came and changed it out in 100+ temperature. This is my favorite place to stay in Branson. Centrally located and in walking distance of several restaurants. Rooms recently remodeled...

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Helpful?
1Thank Photopitts
Dfschott, Manager at Quality Inn West, responded to this review

Awesome review! Thank you so much for taking the time out of your busy schedule and letting us and others know how your recent stay with us was. We love hearing from our guests as this helps us know where we need to improve and what we are doing right and from the sound of it we did it right...

Reviewed 20 July 2016

We stayed on the second floor and really liked that you could walk in at ground floor to get there. Room was very clean and comfortable. Indoor pool and hot tub were nice too. Breakfast was great and all the staff was super nice! Would stay again!

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Helpful?
1Thank Brenda D
Dfschott, Manager at Quality Inn West, responded to this review

Thank you for telling us about your experience with our hotel. We appreciate hearing from our guests and use the responses to improve upon whatever we need to and when we hear from guests such as yourself it lets us know that we are doing it right. I will share with our staff your review so they know that others...

Houston, Texas
Reviewed 18 July 2016

What a wonderful stay! I took my family on a little vacation get-a-way to Branson and stayed at the Quality Inn. From the moment we made the reservation to the time we left, the staff was welcoming and warm. We had so much fun, the kids enjoyed Silver Dollar City and White Water but I think enjoyed the hotel's pool...

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Helpful?
1Thank mrhappyg0lucky
JBroadway81, General Manager at Quality Inn West, responded to this review

Thank you guys for staying with us! Appreciate the feedback, and so glad to hear you and your family enjoyed your time with us! Hope to see you and your family again!

Reviewed 11 July 2016 via mobile

It was a nice hotel, just needs a larger breakfast room. Also, try to stay away from elevator as it squeaks loudly and sounds like a woman screaming. The guest service ladies were awesome and the hotel was very neat. Great location!

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Helpful?
Thank Amanda T
Dfschott, Manager at Quality Inn West, responded to this review

Thank you for taking time out of your busy schedule to leave us a review, we really appreciate it. Thank you for recognizing that our guest service agents are awesome, we tell them that all the time but it is nice for them to hear it from our guests. As you can tell we take great pride in our hotel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Quality Inn West is a 2016 Choice Hotels Platinum Award-winning hotel and is ideally situated as the closest hotel in Branson to Silver Dollar City Theme Park and Shepherd of the Hills Homestead. The hotel is also very close to the Ozark's Discovery Imax Complex. Restaurants surround the hotel. Walk to Olive Garden, Cracker Barrel, Red Lobster, Golden Corral or McFarlain's restaurants. Get refreshed at the indoor pool or hot tub. Lay out on the sun deck. The hotel also features one of Branson's biggest green spaces for a hotel. Be sure to use the hotels in-house ticket service to help plan your show and attraction reservations. Enjoy a free hot breakfast each morning. The breakfast features items like eggs, two flavors of Belgium waffles, sausage, biscuits and gravy, fruit, yogurt, donuts and pastries, juices, coffee, teas and more. The hotel offers both indoor and outdoor seating options to enjoy your breakfast. The hotel offers a variety of room types from queen, king to suite rooms. Ask the hotel about the room type that fits your needs best. Room amenities include electronic locks, iron/ironing boards, coffee maker, hair dryer, clock radio, flat screen tv with numbers cable channels, , free local calls, free wireless Internet, refrigerator, microwave, activity tables and more. ... more   less 

Additional Information about Quality Inn West

Address: 3601 Shepherd of the Hills Expy, Branson, MO 65616-8108 (Formerly Comfort Inn West)
Region: United States > Missouri > Branson
Price Range: €69 - €110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn West 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Comfort Inn West Hotel Branson
Comfort Inn Branson
Branson Comfort Inn
Hotel Style:
#5 Green Hotel in Branson
#9 Romantic Hotel in Branson
#11 Business Hotel in Branson
#19 Family Hotel in Branson
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn West staff and other travellers.
2 questions
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Questions? Get answers from Quality Inn West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We prefer 1st floor but this time we were on 2nd floor and it was as good as we could hope for. ”
 of 5 bubbles Ron8609, 16 Nov 2016 | Read review
“We had a room on ground floor & because of the hotel being off the street a bit, it was very quiet.”
 of 5 bubbles bmk67, 5 Oct 2016 | Read review
“we stayed in room 140 which is a suite”
 of 5 bubbles pickenskid, 18 Aug 2016 | Read review
“Really liked the 2nd floor walk out to ground level”
 of 5 bubbles N6118NTbrendad, 20 Jul 2016 | Read review
“Get a room on the ground floor facing the pool - easy access to pool, laundry, breakfast and lobby from those rooms.”
 of 5 bubbles mccannanderson, 30 Jun 2016 | Read review
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