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04/06/2017 05/06/2017
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    Castle Rock Resort & Waterpark

    3001 Green Mountain Dr, Branson, MO 65616-3815
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    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$140
          US$140
          US$140
          Traveller (96)
          Room & Suite (128)
          Dining (22)
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          Overview
          • Excellent14%
          • Very good22%
          • Average23%
          • Poor18%
          • Terrible22%
          Travellers talk about
          Free Wifi
          Free Parking
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Suites
          Wheelchair Access
          Conference Facilities
          Lazy River
          Water Park
          Self-Serve Laundry
          2.5 Star Hotel
          All hotel details
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          Rooms
          4 Jun5 Jun
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (403)
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          21 - 25 of 403 reviews

          Reviewed 25 October 2016

          When I saw the word "resort" a certain ambiance came to mind, but this hotel is not quite a resort. Although, it's not too bad. I booked the hotel before I read the reviews because we were running out of options. Almost every other resort...More

          1  Thank Sandra F
          Response from CastleRockManagement, Guest Relations Manager at Castle Rock Resort & Waterpark

          We appreciate your feedback, and we are happy to hear that you and your group had a comfortable stay with us. We apologize for any issues with the A/C and towel service. We strive to provide the best possible service to our guests, and we...More

          Reviewed 22 October 2016 via mobile

          This is no resort!!!! The picture on the website is not where you will stay! It says Atrium room which makes you think you will have a great view of an Atrium... which is a central indoor space... such as a waterpark or garden... not...More

          1  Thank sassssssy
          Response from CastleRockManagement, Guest Relations Manager at Castle Rock Resort & Waterpark

          We are very sorry to hear that you were disappointed with your stay at Castle Rock. Feedback from our guests is very important to us, and we appreciate you taking the time to review our hotel. We just want to assure you that our hotel...More

          Reviewed 8 September 2016 via mobile

          This used to be one of the shining stars in Branson. The rooms are very basic and do allow a comfortable space. The beds could use an upgrade but overall are ok. The water park which is the main attraction needs rennovation and should be...More

          1  Thank FishCatcher2016
          Response from Denise P, Guest Relations Manager at Castle Rock Resort & Waterpark

          Thanks for taking the time to post your review. We do apologize for any disappointment you experienced during your stay. We know how frustrating it is when the heaters are not working, and we are doing everything we can to make the necessary improvements. If...More

          Reviewed 5 September 2016 via mobile

          We booked online for 2 nights but we were very disappointed in the condition of the hotel & waterpark. The service at checkin was terrible. There were 2 employees at the front desk so when it was my turn I walked up to the counter....More

          Thank MDBecker
          Response from Denise P, Guest Relations Manager at Castle Rock Resort & Waterpark

          We appreciate you taking the time to review our hotel. We want to assure you that our hotel is very proud of its level of service, cleanliness, and quality of its product. However, we regret letting you down with regards to the amenities and service....More

          Reviewed 3 September 2016 via mobile

          Very disappointed we were staying in a handicap room my wife is in a wheelchair we had to move a chair to the bathroom to get the wheelchair between the bed and the table then we got to pool they said the heater was broke...More

          Thank bobbyberry4242
          Response from Denise P, Guest Relations Manager at Castle Rock Resort & Waterpark

          Thank you for contacting us about your recent stay at Castle Rock. We are truly sorry for any difficulties you experienced. This is, of course, not the experience we want our guests to have, and we want to do everything we can to make it...More

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          About
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Restaurant
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Meeting Rooms
          • Banquet Room
          • Self-Serve Laundry
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          Details
          • Price range
          • US$71 - US$165 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 191
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Travelocity, Cheap Tickets, Cancelon, TripOnline SA and HotelsClick so you can book your Castle Rock Resort & Waterpark reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Missouri >
          • Branson
          • Also Known As
          • Castle Rock Resort & Waterpark Hotel Branson ,
          • Castle Rock Resort And Waterpark ,
          • Castle Rock Branson
          Add Photo Photos
          Traveller (96)
          Room & Suite (128)
          Dining (22)
          Pool & Beach (22)
          Hotel & Grounds (124)
          Bathroom (6)
          Family and Play Areas (6)
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          Questions & AnswersAsk a question
          Latrice C
          I am bringing the youth group from my church and I was wondering if the hotel have microwaves in it as well as a frig. Also, do they offer group discounts for the breakfast.
          13 April 2017|
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          Sheila K
          Is the outdoor pool open and will we have free Wi-Fi and is everything in water park running will be checking in tomorrow afternoon
          25 July 2016|
          Answer
          Response from TwinsOfGemini | Reviewed this property |
          I'm so sorry I haven't checked this in awhile. Pretty sure your questions have been answered and enjoyed your stay.
          0
          Votes
          Ron W
          I have been thinking of taking my grandchildren here. But, since I have seen so many negative reviews I'm wondering is it worth it? I notice that Alex from guest services has one stock answer, never a real solution.
          31 March 2016|
          Answer
          Response from Brittany F | Reviewed this property |
          No, I was told I would receive a free nights stay mailed to me, never received it.
          0
          Votes
          Room Tips
          "Atrium rooms are low budget motel rooms. Tower rooms are much better."
          Read review
          "Stay at another resort"
          Read review
          "no good views...."
          Read review
          "Ask for fourth floor!"
          Read review
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