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Castle Rock Resort & Waterpark

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Traveller (114)
Room & Suite (139)
Dining (22)
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Overview
  • Excellent14%
  • Very good21%
  • Average22%
  • Poor17%
  • Terrible26%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (463)
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All reviewstower roomkids loved the water parklifeguard staffgreat wolf lodgetypical hotelgift shopgrill
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151 - 155 of 463 reviews
Reviewed 9 August 2015 via mobile

Had a great stay first night and thought we would take our kids to Silver Dollar City this morning. When we got back to our room our door was cracked open- last person in would've been the housekeeping people. We have a habit of locking...More

Thank Clarissa A
Response from Denise P, Guest Relations Manager at Castle Rock Resort & WaterparkResponded 13 August 2015

Hi Clarissa, We are truly sorry for any trouble you experienced during your stay at Castle Rock. Our guests’ safety is very important to us. Even though we were not able to reach a resolution with you when you were here, we are grateful that...More

Reviewed 7 August 2015 via mobile

Having been out of the "child raising" business for a few years, our empty nest life has become a series of spa and boutique hotels and resorts, which we love. So when our grown daughter suggested we all stay at this "family" oriented hotel, we...More

3  Thank morejules
Response from Denise P, Guest Relations Manager at Castle Rock Resort & WaterparkResponded 13 August 2015

Thank you so much for your review! We are glad to hear that you and your family had fun during your stay at Castle Rock Resort and Waterpark. We also appreciate your feedback regarding the lifeguard staff and waterpark amenities. Please be assured that we...More

Reviewed 6 August 2015 via mobile

My husband and I wanted a weekend getaway with our 3 year old and thought this would be a great place. Booking was easy and the person who helped me was great, however I was extremely disappointed when we arrived. Our actual hotel room was...More

2  Thank Samantha J
Response from Denise P, Guest Relations Manager at Castle Rock Resort & WaterparkResponded 13 August 2015

Hi Samantha, We appreciate your comments and apologize for any trouble you experienced during your stay. We are very mindful of the chlorine, the pool, and the safety of the water and air around it. We are consistently monitored by the health department and test...More

Reviewed 4 August 2015

We purchased a discounted night at the hotel through a website and then began reading the reviews after we made our reservations. Honestly, we almost cancelled the trip. We got there and the front desk staff, Dave, was super friendly and the check in was...More

Thank Steve W
Response from Denise P, Guest Relations Manager at Castle Rock Resort & WaterparkResponded 6 August 2015

We appreciate you taking the time to review your stay at Castle Rock Resort and Waterpark. We take pride in our product and services, and we are happy to hear you were pleased with your visit. If you have any additional comments, please contact us...More

Reviewed 2 August 2015

This is a wonderful place to stay! We took our two granddaughters, now 12 and10 years of age, for a one-night stay at the park. The rooms were very nicely furnished and the beds were the most comfortable we've ever slept on. The waterpark is...More

1  Thank haroldg191
Response from Denise P, Guest Relations Manager at Castle Rock Resort & WaterparkResponded 6 August 2015

Thank you so much for your comments! We are so happy to hear that you and your family had a great time with us at Castle Rock. We hope you will visit us again soon! Sincerely, Alex, Guest Services, gsm@castlerockbranson.com

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Meeting Rooms
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Indoor pool
Outdoor pool
Details
Price range
US$83 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$83 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (114)
Room & Suite (139)
Dining (22)
Pool & Beach (22)
Amenities (82)
Family and Play Areas (6)
Questions & Answers
Ask a question
Latrice C
13 April 2017|
Answer
Response from CastleRockManagement | Property representative |
Latrice, Feel free to gave me a call here at 417-336-6000 we will go over your questions about your reservation.
0
Votes
Room Tips
"Call ahead before booking to confirm pool availability"
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"Child friendly, do not expect a quiet room."
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"If you aren't there with kids, and want it to be a quiet stay, go somewhere else."
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"rooms in the Tower building do not require going outside to get to and from the waterpark, sundries shop, or..."
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