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We have stayed here before and loved it. This time it was not a good stay. The AC/heating unit in room did not cool room in sync with the remote. In fact nothing changed using the remote. When the person came to fix it, he...More
The staff at Castle Rock was great from the check in to checkout. The room however, was a different story. We checked in with 5 of us and there was 1 towel and no wash cloths in the room. The first plug in we tried...More
My wife, two-year-old son, and I recently stayed at Castle Rock for two nights. We were excited to stay on-site and take our son to the water park. We opted for an Atrium because it was about $50 per night cheaper. We did not expect...More
Shane (Shawn maybe?), one of the managers of the water park, helped me look for my glasses lens, which I cannot see without, for at least an hour after losing it in the lazy river. Even though I had given up searching and was ready...More
Bought water park pass on Groupon for $30 for 4 people and it was worth it. I don’t know if I would pay full price for it. Kids had a blast and loved it. Towels are provided and there are many tables to sit at...More
Response from Nikki6or3 | Reviewed this property |
Please don't waste your money. you will be disappointed and your poor grandkids will too! Grand Country Hotel has a water park that is much better. The hotel isn't that great but the water park is definitely better than... More
Please don't waste your money. you will be disappointed and your poor grandkids will too! Grand Country Hotel has a water park that is much better. The hotel isn't that great but the water park is definitely better than Castle Rock.