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Hilton St. Louis Airport

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Hilton St. Louis Airport
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1,160 Reviews from our TripAdvisor Community

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Showing 1,145: English reviews
Spfld
Reviewed 3 days ago NEW

Hotel was beautiful, parking easy to get to and restaurant was excellent. Only couple things wrong with hotel, the first problem, the digital key did not work which I wanted to use. Instead of the staff helping me fix the problem with digital key, they handed me a regular key to use during my stay. The second problem, the shower...

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Thank jamesbF7597CR
Indiana
Reviewed 3 days ago NEW

We parked our car at the hotel before we flew to Ireland for 10 days. We stayed at the hotel upon our return since our flight landed late (and we had a 3 hour drive). Check in was a breeze and we were given 2 drink tickets each to use in the lounge as well as 2 breakfast tickets. We...

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Thank Bridkoe2
CAPE GIRARDEAU, United States
Reviewed 3 days ago NEW

I have stayed in this property before and it has been always EXCELLENT experience to be here!!! It is quite convenient location next to Airport and staff is EXCELLENT!! I strongly recommend especially for business travelers to stay in this property that is neat, clean and most important QUIET!!!

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Thank sunilm40
New York, New York
Reviewed 4 days ago NEW

Only had to wait about 5 minutes for the hotel shuttle to arrive, only about a 5 minute drive to the hotel. Front desk staff were extremely nice and informative about the area and restaurant suggestions (I was really wanting to try out St. Louis BBQ) They knew exactly where to go and where NOT to go! My Hilton GOLD...

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Thank ExpertTravelCritic
rkonz, General Manager at Hilton St. Louis Airport, responded to this review

Dear ExpertTravelCritic, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences as it affords us a valuable opportunity to improve on our services. I want to thank you for your business as I do realize there are a lot of choices out there when you need...

Walnut Creek
Reviewed 6 days ago NEW

Staff was unhelpful and rude. TV and Heater didn't work in my room. No Wake Up Call. Area was to loud and unable to sleep. Only redeeming quality was restaurant lunch staff, everything else was terrible.

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Helpful?
Thank katelynno454
rkonz, General Manager at Hilton St. Louis Airport, responded to this review

Dear katelynno454, Thank you for taking the time to share your review through Tripadvisor. We truly value your feedback. We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay. I sincerely apologize for frustrations you had while staying with us. I will follow up with...

Bowie, Maryland
Reviewed 1 week ago

This is an excellent hotel. The staff was very friendly and helpful. The room was clean and comfortable. We received excellent service from the front desk staff, restaurant and housekeeping. We had breakfast daily at the hotel. Food was good, especially the made to order omelets! My family definitely plans to stay here the next time we visit family in...

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Thank 324mm432
rkonz, General Manager at Hilton St. Louis Airport, responded to this review

Dear 324mm432, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences especially regarding our friendly and helpful staff. We will use your feedback to better our services and accommodations to our guests. I want to thank you for your business as I do realize there are...

Jefferson City, Missouri
Reviewed 1 week ago

I was in the market for a Park & Fly room on a recent trip. At check-in I was told that parking was an additional $12 per day. The room was well-appointed but smelled like someone had spilled a bottle of air freshener...it was EXTREMELY potent!! The bed and bedding was very comfortable and despite being in the flight pattern,...

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Thank motxwoman
rkonz, General Manager at Hilton St. Louis Airport, responded to this review

Dear motxwoman, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences as it affords us a valuable opportunity to improve on our services. I want to thank you for your business as I do realize there are a lot of choices out there when you need...

Columbia, United States
Reviewed 1 week ago

We had an early flight on Thanksgiving and chose this hotel because of its proximity to the airport, parking and shuttle options. The staff were friendly when we checked in and out. The room was clean and quiet. And the shuttle to the airport and returning were efficient. It made our trip so much easier. It is literally right across...

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Helpful?
Thank Marcy M
rkonz, General Manager at Hilton St. Louis Airport, responded to this review

Dear Marcy M, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences. We will use your feedback to better our services and accommodations to our guests. I want to thank you for your business as I do realize there are a lot of choices out there...

Reviewed 1 week ago via mobile

We've been to this Hilton several times. On our most recent trip in Nov. 2016 we had a slight problem checking (we had a poor check in experience) and Oscar (bellman) directed us to Alecia (front desk supervisor) and she got us a room immediately . That's what I call exceptional service!! Alecia is fantastic & Hilton should be proud...

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Thank Karl G
rkonz, General Manager at Hilton St. Louis Airport, responded to this review

Dear Karl G, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences especially regarding the service from Alecia, Gloria and Oscar. We will use your feedback to better our services and accommodations to our guests. I want to thank you for your business as I do...

South Point, Ohio
Reviewed 1 week ago

Stayed here two nights for a business seminar. The restaurant is extremely slow & expensive. Usually 15+ minutes to get waited on and my meal the second night (wings & fries) took over 45 minutes to receive and there were only 3 other -2 & 3 person- tables seated at the time. Of course being by the airport there isn't...

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Helpful?
Thank MargieB34
rkonz, General Manager at Hilton St. Louis Airport, responded to this review

Dear MargieB34, Thank you for taking the time to send us a review. We really appreciate honest feedback. We’re very sorry your experience with us was not up to our usual high standards. We are continuing to work on improving guest experience and your feedback is a great tool to help us improve. Thank you again for your honest feedback....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton St. Louis Airport hotel is located next to Lambert International Airport and popular area corporations. The hotel provides a 24-hour shuttle service to the airport and local businesses at no charge. Plan your next event or meeting and utilize the expansive and versatile meeting space. World's Away restaurant offers casual American fare, and Constellations Bar is a great place to grab a drink after a long day of travel or work. ... more   less 

Additional Information about Hilton St. Louis Airport

Address: 10330 Natural Bridge Rd, Berkeley, Saint Louis, MO 63134-3303
Region: United States > Missouri > Saint Louis > Berkeley
Price Range: €85 - €217 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton St. Louis Airport 3.5*
Number of rooms: 397
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Orbitz, Travelocity, Odigeo, TripOnline SA and Priceline so you can book your Hilton St. Louis Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton St. Louis Airport Hotel Berkeley
Hilton Hotel Saint Louis
Saint Louis Hilton
Hilton Saint Louis
Hotel Style:
#1 Green Hotel in Berkeley
#3 Romantic Hotel in Berkeley
#3 Business Hotel in Berkeley
#4 Family Hotel in Berkeley
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Questions & Answers

Here's what travellers have asked, with answers from Hilton St. Louis Airport staff and other travellers.
5 questions
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Questions? Get answers from Hilton St. Louis Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the opposite side from the airport are probably quieter.”
 of 5 bubbles motxwoman, 30 Nov 2016 | Read review
“Given the excellent soundproofing, room location does not matter much.”
 of 5 bubbles JonathanS496, 26 Nov 2016 | Read review
“Courtyard facing room - try not to have something on the ground floor”
 of 5 bubbles 715KarenR, 20 Oct 2016 | Read review
“If you have rowdy neighbors, you may choose to complain. My concern was not managements response, but the rowdy neighbor's response.”
 of 5 bubbles maryleej2015, 18 Oct 2016 | Read review
“try to get an airport view”
 of 5 bubbles fmtrv, 12 Oct 2016 | Read review
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