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Renaissance St. Louis Airport Hotel

802 reviews
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Traveller (216)
Room & Suite (92)
Dining (14)
Overview
  • Excellent36%
  • Very good34%
  • Average17%
  • Poor7%
  • Terrible6%
Travellers talk about
“self parking”(10 reviews)
“per day”(18 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (802)Write a Review
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All reviewsself parkingper daybusiness travelersup to dategreat ratelouis airportwaffle houserooms are nicest louispark and flythe concierge loungeshuttle servicefitness centeran early morning flightfree shuttlelobbyinternet
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21 - 25 of 798 reviews
Reviewed 21 October 2017 via mobile

My wife and I were there for a 400 person conference, and the facility was excellent and well managed. That showed when sessions went from the 12th floor to the 1st, and hotel staff were always at the elevators, managing the transition with 2 of...More

Thank sschafer
Response from HyatttulsaGM, General Manager at Renaissance St. Louis Airport HotelResponded 22 October 2017

We appreciae you taking the time to give us feedback on your recent stay. We do apologize for our housekeeping not meeting your expectations. On average, house keepers on our team clean 14 to 16 rooms a day. This does take some time and they...More

Reviewed 20 October 2017 via mobile

Had a long day at work and then a decent drive down to St Louis. When I went to check in Hannah "Ms Navigator" was extremely friendly and helpful. Amazing personality. I travel for work and am home maybe 4 days a month, so I...More

Thank Pat B
Response from HyatttulsaGM, General Manager at Renaissance St. Louis Airport HotelResponded 22 October 2017

Thank you for the great comments on our staff. We agree, Hannah is great and we appreciate you sharing. We hope to see you back with us again soon.

Reviewed 18 October 2017 via mobile

I must say this property team has stepped up their game from the terrible visit some months ago. Late night arrival check in was smooth and the restaurant/bar staff also have been an improvement in customer service Keep moving ahead with improvements I will return

Thank John F
Response from RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport HotelResponded 31 October 2017

Thank you for the feedback and we are pleased to hear that you enjoyed your recent stay with us. We look forward to having you stay with us again.

Reviewed 16 October 2017

We have stayed here over the years many times, in fact years ago we would just come here on weekends for weekend getaways. The reason why is that the price was good and the hotel was always nice clean. The last few years we have...More

1  Thank Hammersickle
Response from RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport HotelResponded 17 October 2017

Thank you for the feedback on your recent stay with us. We do appreciate it. A clean, quiet and comfortable room is a minimal expectation, and I do apologize that we did not deliver that on this stay. We do attempt to keep the noise...More

Reviewed 15 October 2017

What a great hotel... Everything was perfect, room was good size, bathroom nice, wonderful shower. Only thing I would change is put the shower head further away from wall.. not convenient to stand under, but no big thing..

Thank gstutn91
Response from RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport HotelResponded 17 October 2017

WOW...thank you for the great comments and score. We truly appreciate them both. We look forward to your next visit.

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Indoor pool
Outdoor pool
Heated pool
Details
Price range
US$107 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Berkeley
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$107 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Berkeley
Room types
Suites, Non-Smoking Rooms
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Traveller (216)
Room & Suite (92)
Dining (14)
Pool & Beach (4)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Lori B
9 August 2017|
AnswerShow all 6 answers
Response from RenaissanceSTLGM | Property representative |
Depending on your airline, we pick-up with the other hotel shuttles at gate 15 or 18.
1
Vote
ChrisBusch
11 July 2017|
AnswerShow all 10 answers
Response from RenaissanceSTLGM | Property representative |
Yes. We finished the end of December 2016
1
Vote
MissBossy808
24 April 2017|
AnswerShow all 4 answers
Response from RenaissanceSTLGM | Property representative |
Thank you for your interest in the Renaissance St. Louis. Key cards are needed to access 10 and 11 only. These are our Club floors. We do not have safes in the rooms, but we do have safety deposit boxes available at the... More
1
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Room Tips
"ASK - the hotel staff are well trained and know the meaning of valuing the customer"
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"Request a room away from the elevators."
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"To get a good quiet room, stay at another hotel"
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"i took what they gave me , it was ok"
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