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Westgate Tunica Resort

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Westgate Tunica Resort
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60 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Decatur, Alabama
Level Contributor
62 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 6 October 2016

We had reservations for three nights. We arrived and had to wait well over 2 hours after being told it would be 45 minutes. When we got to our room they no longer had electronic key cards but a single key on a little chain. The door would only click closed when the dead bolt was locked. The carpets were... More 

Helpful?
Thank shellj3
WestgateGuestRels, Guest Relations Manager at Westgate Tunica Resort, responded to this review

Thank you for your review. Although we are sadden to know that your stay didn't meet expectations, we do appreciate knowing where we have failed to deliver the best service possible. We are disappointed to hear that you experienced some housekeeping deficiencies while you were here. Please be assured that I will share your comments with the appropriate department managers.... More 

Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 October 2016 via mobile

Pictures are old so please note that Very very dated old crtvs Key cards replaced by the old key Reception closes early they where friendly Not WIFI please this day and age Pool was closed no reason given why Some buildings knocked down i.e. Next too number 2 No free breakfast as we have had in the last 7 hotels... More 

Helpful?
Thank Tony W
WestgateGuestRels, Guest Relations Manager at Westgate Tunica Resort, responded to this review

Thank you for review of your stay. Although we are sadden to know that your stay didn't meet expectations, we do appreciate knowing where we have failed to deliver the best service possible. Reviews such as your allow us to take corrective measures for future guest stays. We are working hard to bring updates to our location. We are always... More 

Travellers are raving about these Tunica hotels

Saskatoon, Canada
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 October 2016

We stayed for 5 nights. This is a casino community. We stayed there to tour Memphis. The reason we used Westgate is the special price they offred. We forgot to check the rating and comments on tripadvisor prior to booking. The one bedroom unit is not spacious as advertised and would be very uncomfortable for more than two people even... More 

Helpful?
Thank Adult_family2014
WestgateGuestRels, Guest Relations Manager at Westgate Tunica Resort, responded to this review

We appreciate and value your comments on your recent stay with us. We regret that our accommodations did not exceed your expectations. We want you to know that the comments we receive from our guests are taken very seriously and your suggestions will help us to improve. I have shared this feedback with the proper departments. We hope that if... More 

Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 27 August 2016 via mobile

Very few hotel rooms available by the time we arrived. This was a timeshare which was very nice when first opened(speculation);however, now it is average. It had a musty old smell which i could live with. The worse part was the old shower curtain which had mold along the bottom 5 inches. Otherwise the kitchen appeared adequate, the LR had... More 

Helpful?
Thank Sarge03041
WestgateGuestRels, Guest Relations Manager at Westgate Tunica Resort, responded to this review

Thank you for your feedback. We are so sorry that you experienced these issues with cleanliness of your room. Our housekeeping team is there to ensure that each room is spotless and ready for our guest’s arrival. Customer satisfaction is our main concern. We have taken note of this issue and will let the resorts housekeeping manager know. We hope... More 

Level Contributor
3 reviews
Reviewed 23 August 2016

We needed a place to stay close to the casino. We dropped in and visited with friends from out of state at a midpoint. Our room was held for late arrival. Our room was clean and ready when we arrived.

Helpful?
Thank Kandi W
WestgateGuestRels, Guest Relations Manager at Westgate Tunica Resort, responded to this review

Thank you for posting a review. We are glad to hear you enjoyed your time with us and the clean and spacious room. We hope to surpass your expectations again during your next visit! Ray More 

1 review
Reviewed 28 July 2016

We were looking for a pet friendly hotel in the area and this one came up in the search after we booked found out that pet friendly to them means charging an extra $175.00 for one overnight stay. Thanks to other reviews we were prepared for the dated rooms and broken equipment, holes in the patio screens that let in... More 

Helpful?
Thank Scott M
WestgateGuestRels, Guest Relations Manager at Westgate Tunica Resort, responded to this review

Thank you for taking the time to post a review of our property. We aim to provide the best possible service and experience. We are disappointed to hear of your concerns with the fees when traveling with a pet. When booking a reservation with us we do advise all of our guests any additional fees within the terms and conditions... More 

Little Rock, AR
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 July 2016

We were very hestitant to stay here after reading the reviews. We were taking a last minute overnight trip to Tunica and decided to give it a chance. It was fine. Rooms were slightly dated, carpet was old and a lot of the electronic things did not work. The room was very clean, though. It was also very spacious. The... More 

Helpful?
Thank BDC0723
WestgateGuestRels, Guest Relations Manager at Westgate Tunica Resort, responded to this review

Thank you for taking the time to post a review of your stay. We are delighted to hear that you enjoyed your time with us and the interaction you had with our staff. We are glad that you found our location convenient to all of what you wanted to do in the area. We really appreciate you and we certainly... More 

HOLDEN
Level Contributor
32 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 June 2016

Most people prefer staying on site in a casino-laden town but if you like a kitchen, especially as a couple give this a look. Located less than 1/2 mile from Horseshoe/Gold Strike/Road House casino's, it's an easy walk. It is not the newest of structures but usually is clean, quiet enough and has full kitchen/laundry for each unit.

Helpful?
1 Thank CHRISTIAN A
WestgateGuestRels, Guest Relations Manager at Westgate Tunica Resort, responded to this review

Thank you for taking the time to post a review of your stay. We are delighted to hear that you enjoyed your stay and found our location close to the area casinos. We are working hard to bring updates to our location. Hopefully we will have the pleasure of welcoming you back on any future trip to the area. Ray More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 May 2016

This place shouldn't even be allowed to use the westgate name let alone be called a resort. It totally ruined my birthday weekend getaway. We had no cable the first night and the sofa should be in the trash its so nasty. The next night we were moved to another room where there was a hole in the shower and... More 

Helpful?
2 Thank kemberlyhall
WestgateGuestRels, Guest Relations Manager at Westgate Tunica Resort, responded to this review

We’re disappointed to hear that we were unable to provide you with a rewarding experience during your recent stay at our Resort. We have taken note of your concerns to address with the correct team members for further evaluation. We are working to bring new and exciting updates to our location. We hope that if your travels bring you back... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 May 2016

Reservation was for room with two beds on website. When we got there the buildings were dirty and we were informed all rooms were bed and pull out sofa bed. Don't be fooled as I was by their pictures online. I was extremely disappointed in the facilities and the rude staff who thought a pullout sofa was fine.

Helpful?
1 Thank Debby F
WestgateGuestRels, Guest Relations Manager at Westgate Tunica Resort, responded to this review

Thank you for taking the time to write a review of your stay. We are disappointed to hear about you concerns with your booking. Our Web site does state all rooms have a one King bed and a queen sleeper sofa. We are saddened to hear that a member of our staff was less than courteous- this is not our... More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Tunica, MS is the third-largest gambling destination in the United States behind Las Vegas and Atlantic City. Westgate Tunica Resort is close to the casino excitement, golf courses, a pickle factory, the Veterans Memorial and 30 miles south of Memphis, Tennessee. Lodging and accommodations is reminiscent of southern plantation style grandeur. All one bedroom and deluxe suites contain a full kitchen and washer/dryer. Onsite amenities include an outdoor swimming pool, hot tub and fitness room. ... more   less 

Additional Information about Westgate Tunica Resort

Address: 1724 Casino Center Dr, Robinsville, Tunica, MS 38664-9771
Region: United States > Mississippi > Tunica
Price Range: €66 - €125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Westgate Tunica Resort 3*
Number of rooms: 22
Reservation Options:
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Also Known As:
Westgate Tunica Hotel Tunica Resorts
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Questions & Answers

Here's what travellers have asked, with answers from Westgate Tunica Resort staff and other travellers.
4 questions
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11 months ago
Brinkley, Arkansas

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Questions? Get answers from Westgate Tunica Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No handicapped rooms available at least not to me”
 of 5 bubbles shellj3, 6 Oct 2016 | Read review
“Try to check in before 9pm, desk closes at 9. They just leave your key in an envelop outside. Not the most secure arrangement.”
 of 5 bubbles BDC0723, 24 Jul 2016 | Read review
“Rooms that don't connect are quieter”
 of 5 bubbles CHRISTIANA460, 28 Jun 2016 | Read review
“Large rooms for the price”
 of 5 bubbles tovaughna, 14 Mar 2016 | Read review
“never us the place”
 of 5 bubbles 527claudettea, 23 May 2015 | Read review
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