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Residence Inn Memphis Southaven

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Residence Inn Memphis Southaven
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79 Reviews from our TripAdvisor Community

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Showing 79: English reviews
Wiesbaden, Germany
Reviewed 4 weeks ago via mobile

The front desk staff member was not very friendly or vocal during or check in. She sat in a chair that was so low behind the counter, it hid her from seeing guests. All I could get out of her were head nods and shoulder shrugs. There was also an employee with a pit bull in the lobby on a...

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Helpful?
Thank Therese L
L S, Front Office Manager at Residence Inn Memphis Southaven, responded to this review

Thank you so much for your review. We are very sorry the service that was provided was not up to your standards. However, we are pleased to hear your room was clean and comfortable. I will provide your feedback to all of our departments. Again, my apologies and thank you for taking the time to share your feedback.

Missouri
Reviewed 30 October 2016 via mobile

This was our last hotel stay before our trip home. The staff was friendly. The bed was comfy. Overall, a great experience. Close to restaurants etc. I would highly recommend it. The only negative would be the luggage cart has a wheel that would not cooperate.

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Thank Barney_Thelma_Lou
Charlestown, New Hampshire
Reviewed 17 October 2016

Overall Experience 5/5 Staff and Service 5/5 Room and Comfort 5/5 Room Cleanliness 5/5 Value 4/5 Sleep Quality 5/5 Parking 4/5 Pool/workout NA Convenient/location 4/5 Loyalty Benefits 2/5 Pros: staff extremely friendly & accommodating Bed comfortable hotel lobby interesting and inviting Bathrooms well lit and clean Decor is fresh and well done. Cons: only thing i can think of is...

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Helpful?
Thank jeannibeanie
Indianapolis, Indiana
Reviewed 2 September 2016 via mobile

We enjoyed our brief stay. The staff is extremely kind, courteous and helpful. The room was besutifully furnished, very clean and quiet. Enjoyed the all the restaurants and shopping close to hotel. Definitely would stay again.

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Thank klandaw
Omaha, Nebraska
Reviewed 8 August 2016

We enjoyed our brief stay at this nice property. Great location in a nice suburb south of Memphis. Close to shopping, restaurants, and the interstate. Breakfast was good and the people were nice. I would stay here again.

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Thank max_webster
Powder Springs, Georgia
Reviewed 25 July 2016 via mobile

We stayed in a suite on the lower floor and it had a funky smell. We stayed in the room since I was traveling alone with small children. The other issue was a working dig that was staying there that snapped at my children when we walked by. The staff was very friendly and helpful though. The room we were...

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Helpful?
Thank dscoffey
Teresa S, Front Office Manager at Residence Inn Memphis Southaven, responded to this review

Thank you so much for your review. Please accept my apologies for your experience of your room. However, we are pleased to hear our staff was very friendly and helpful. I will share your comments with our staff so that we may better improve our service to our guests. Again, my apologies and thank you for taking the time to...

Chicago, Illinois
Reviewed 24 July 2016 via mobile

Great hotel in a great location. Rooms where spot on, nice enough space. Excellent parking, great staff.I Highly recommend, the breakfast was excellent. The hotel was on par with most residence inns. I stayed using points the checking in process went very smooth.

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Thank frank b
jdsmith61
Reviewed 22 July 2016

Stayed here one night while visiting Memphis. It is a good, safe location. The hotel was really nice and the staff was exceptional. Our one bedroom suite was very clean and comfortable. The price was very good too, great value. Only about a 15 minute drive to downtown Memphis, which was really nice.

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Thank jdsmith61
Reviewed 1 July 2016 via mobile

Stopped here for overnight on our way to Destin. The front desk person was friendly and accommodating. We love the Marriott brand and love the Residence Inn suite style rooms and services. The grounds were well maintained and attractive. The pool was clean and towels were plentiful. Our room was clean and well stocked with towels and toiletries. A very...

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Thank JPriceisright
Reviewed 20 June 2016 via mobile

I stayed at this Residence Inn as I needed a place close by to the airport for a 6am flight. They offer a shuttle to the airport which is one reason I selected it. I don't like cutting things close for flights, so I was pleased when they provided me with a 4:30am shuttle instead of 5am when they usually...

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Thank UMBusinessTraveler

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Residence Inn Memphis/Southaven is your home away from home! Whether you are relocating, traveling on business, or just simply visiting one of the many Memphis/Southaven area attractions, we help you feel at home. At our extended-stay hotel we feature spacious studio, one-bedroom and two-bedroom suites equipped with full kitchens and living space to allow you to spread out and relax. We also feature on-site laundry facilities, fitness center, 24-hour Market, outdoor pool, and free wifi. We offer a free hotel shuttle to and from Memphis International Airport (please call hotel for hours of operation). Don't forget about our complimentary breakfast buffet served daily, free evening manager's reception (Monday thru Thursday evenings), and complimentary grocery shopping service. We are a pet friendly hotel, $100 non-refundable fee (please call us for details). We are just minutes away from Snowden Grove Park, Latimer Lake Park, FedEx, Medtronic, Smith & Nephew, Baptist Desoto Hospital & Graceland. ... more   less 

Additional Information about Residence Inn Memphis Southaven

Address: 7165 Sleepy Hollow Dr, Southaven, MS 38671-9537
Region: United States > Mississippi > Southaven
Price Range: €113 - €189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Memphis Southaven 3*
Number of rooms: 78
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Also Known As:
Residence Inn Memphis Southaven Hotel Southaven
Residence Inn Southaven
Southaven Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Memphis Southaven staff and other travellers.
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Questions? Get answers from Residence Inn Memphis Southaven staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our group was located through out the whole hotel and we all had great rooms.”
 of 5 bubbles LBP52, 18 May 2016 | Read review
“near airport”
 of 5 bubbles jerry107552, 6 Aug 2015 | Read review
“To minimize airplane noise, request a room on the first floor.”
 of 5 bubbles Rollingvacationer, 13 Apr 2015 | Read review
“Ask to not be put at the back of the building. Close to I 55 and noisy.”
 of 5 bubbles JoH933, 16 Nov 2014 | Read review
“King Studio a bit cheaper than 1 bedroom, but very spacious!”
 of 5 bubbles Breezer88, 29 Sep 2014 | Read review
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