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Home2 Suites By Hilton Memphis - Southaven

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Traveller (121)
Room & Suite (58)
Dining (4)
Overview
  • Excellent81%
  • Very good13%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
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Additional information
Offers from Home2 Suites By Hilton Memphis - Southaven
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Home2 Suites By Hilton Memphis - Southaven
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,418)
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1,411 results
Traveller rating
1,108
194
55
32
22
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1,108
194
55
32
22
Show reviews that mention
All reviewshome away from homefull size refrigeratorfire pitbathroom doorgreat customer servicea great place to stayoatmealindoor poolgreat staffthe entire staffshopping and restaurantshousekeeping staffmemphis areathe breakfast areaenjoyed my staysouthern hospitalitybusiness trip
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1 - 5 of 1,411 reviews
Reviewed 1 week ago

The room we were assigned at this facility was in very poor repair. The sofa was significantly stained and the cushion covers were torn, even shredded in places. There were a number of cracked floor tiles and the restroom sliding door was damaged and wouldn’t...More

Review collected in partnership with Home2 Suites by Hilton
Thank arreota
Response from Joshua M, Manager at Home2 Suites By Hilton Memphis - SouthavenResponded 1 week ago

Arreota, Thank you for the comments about your stay at our hotel. I want to truly apologize for the terrible conditions of your room and bad service you stayed in during our stay. Our hotel is a 5 year old property and is beginning to...More

Hotel's Favourite
Reviewed 1 April 2018

To be 100% honest, this was not exactly a 5 star hotel. However, our warm welcome from Ron IS the reason we rate it as a 5. He was extremely friendly and made our children smile after a long day in the car. He is...More

1  Thank Greeneyedgirl373
Response from Robert M, General Manager at Home2 Suites By Hilton Memphis - SouthavenResponded 20 April 2018

Greeneyedgirl373, Thank you for sharing your experience with us and I apologize for the issues that you encountered. Our maintenance team has corrected the issue with our pool and I have addressed our shortcoming with housekeeping and the front desk. I am glad that Ron...More

Reviewed 1 week ago via mobile

One of the worst rooms I’ve ever stayed in. Stained carpet, walls in bathroom were torn up, soap residue on shower walls. Sofa was in poor condition. I informed night manager; she informed me that morning manager would contact me and give me a price...More

Thank Matthew F
Response from Joshua M, Manager at Home2 Suites By Hilton Memphis - SouthavenResponded 1 week ago

Thank you for the comments about your stay at our hotel. I want to truly apologize for the terrible conditions of your room and bad service you stayed in during our stay. Our hotel is a 5 year old property and is beginning to show...More

Reviewed 1 week ago

Friendly, helpful staff. Warm welcome every time I entered the door. I chose this hotel because I had stayed here before. And once again they met my expectations. Although my destination was15-20 mins away, I happily drove the extra miles to stay here.More

Review collected in partnership with Home2 Suites by Hilton
Thank nuttinbutbass
Response from Joshua M, Manager at Home2 Suites By Hilton Memphis - SouthavenResponded 1 week ago

nuttinbutbass Thank you for taking the time to share your experience with us! I am glad to hear our facility was very secure for you and your family. We are lucky to be located in such a great location with all the shops and restaurants...More

Reviewed 1 week ago

The sofa was torn and stained. The blinds were torn and ragged. The beds were lumpy. This hotel needs to be upgraded and doesn't deserve the 4 1/2 star rating. The breakfast refridgerator was left open, I assume all day. When telling the staff excuses...More

Review collected in partnership with Home2 Suites by Hilton
Thank Rhonda B
Response from Joshua M, Manager at Home2 Suites By Hilton Memphis - SouthavenResponded 1 week ago

Thank you for the comments about your stay at our hotel. I want to truly apologize for the terrible conditions of your room and bad service you stayed in during our stay. Our hotel is a 5 year old property and is beginning to show...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Non-Smoking Hotel
Shuttle Bus Service
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$130 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
Details
Price range
US$130 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
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Traveller (121)
Room & Suite (58)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Subpar rooms for the price."
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"Two queens are very roomy with an extra sofa pullout. Perfect for families."
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"close to Memphis, Graceland..."
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"Very close to a lot of shopping and eating options"
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