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very nice people are very help full to get you where you need to have directions to. Very clean and relaxing. I found that it was a nice stay and would stay again any time I need a good stay with no problems and a...More
Response from 00esa, Manager at Extended Stay America - Jackson - RidgelandResponded 3 weeks ago
Dean, thank you for the glowing review of Extended Stay America and for recommending us to the future travelers. It’s great to know you had a comfortable stay with us and were especially impressed by the service provided by our courteous associates. We appreciate your...More
I was pleasantly surprised at the comfort level of this hotel. It is truly an extended stay. It feels like a one bedroom apartment and even has a dishwasher. I moved to another ESA and it was a mistake, I should have stayed a couple...More
Thank Steve M
Response from 00esa, Manager at Extended Stay America - Jackson - RidgelandResponded 5 February 2018
Thank you for being our guest at Extended Stay America. We are delighted to know you enjoyed the comfort of your well-appointed room and were impressed with the service provided by our staff. Thanks again for your feedback, and we look forward to serving you...More
The price for Extended Stay America - Jackson - Ridgeland is very reasonable.
The service at the front desk was excellent. The clerk was very helpful with directions around town.
I slept well. We did ask for pillows for the pull out couch, but they...More
Thank Tom W
Response from 00esa, Manager at Extended Stay America - Jackson - RidgelandResponded 3 August 2018
Tom, thank you for being our guest. We are happy to know you were impressed with our courteous associates and found us to be a good value. However, we are sorry for the inconvenience you faced while staying here. Your feedback has been discussed with...More
A Group of 12 traveling the Natchez Trace Parkway booked this hotel back in January. When we arrived at the hotel on 5/26/18 they informed us that two of the couples did not have a room because they over-booked and there is nothing they can...More
Thank Gillian S
Response from 00esa, Manager at Extended Stay America - Jackson - RidgelandResponded 31 May 2018
Gillian, we apologize we were unable to accommodate you this time. This is definitely unusual, and we are looking into this matter to see where we went wrong with your reservation. We want all of our guest to leave us satisfied so please contact us...More
We were locked out of our room by hotel management in the middle of our stay because we were told we didn't pay, even though the entire balance was paid via Hotwire prior to arrival. There was hair on the toliet seat and a strange...More
Thank Caitlin S
Response from 00esa, Manager at Extended Stay America - Jackson - RidgelandResponded 29 May 2018
Caitlin, thank you for evaluating your stay with us. We sincerely apologize for the cleanliness and service issue you had while here and that you were unhappy with our breakfast facilities. We have room inspection processes in place, and we are working with our Housekeeping...More