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Residence Inn Jackson Ridgeland

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Residence Inn Jackson Ridgeland
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121 Reviews from our TripAdvisor Community

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Showing 121: English reviews
Morgan City, Louisiana
Reviewed 1 week ago

My family and I recently stayed at this hotel over the Thanksgiving Holiday and on two occasions when we were in our room, the housekeeping staff entered the room unannounced. They did not knock on the door or check to see if anyone was in the room before entering. After entering the room, we told the housekeeper we only need...

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Helpful?
Thank dean312016
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you so very much for taking the time to let us know about your stay - we value your review. I am so very sorry that you had this experience with our housekeeping staff getting your towels to you in a timely manner, I appreciate you letting me know this so that we can address this so it does...

Washington, District of Columbia, United States
Reviewed 1 week ago via mobile

We only stayed here one night. I would love to have an extended stay here. Beautiful ambience in lobby. Beautiful rooms. Exceptionally friendly staff. Nice pool with outdoor fireplace. Full breakfast included. The only wrinkle was that we had to wait for a cart when we were ready to leave. Apparently they only have two. I would gladly stay here...

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Helpful?
Thank Elaine H
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you so very much for your kind words about our staff and property - we are so excited that you chose to stay with us!!! Please note that we are expecting you back when your travel brings you back to this area. We are running some really great Holiday Rates so hopefully you will be back with us real...

Reviewed 3 weeks ago via mobile

The only thing good about this hotel is the staff, they were extremely gracious and friendly. As soon as we got to the room we were afraid to take our shoes off. The hotel is run down and needs remodeling (nothing like the Morgantown WV outstanding Residence Inn) the room carpet was dirty with stains and the bed was old...

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Helpful?
Thank Kimberly H
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you for taking the time to send us a review - and thank you for your kind words about our staff. I assure you that we are taking immediate action to look into this as our management team takes ownership in our hotel and we genuinely care about each and every guest and their experience they have when they...

Jackson, Alabama
Reviewed 3 weeks ago

I have been a Marriott member for years. Stayed in many hotels around the country from the lowest cost to the highest. I have stayed in two Residence Inns in Jackson Mississippi - both were NOT up to anyone's standard in bedding, air conditioner sounds, filthy carpet, and basically super cheap quality in the entire look. The 4's and 5's...

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Helpful?
Thank 15djf
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you for taking the time to write a review on our hotel - I will definitely let our management team know about the mattresses, as well as your kind words about our staff! I hope that the next time your travel brings you back this way that you will give us another opportunity to serve you. Have a great...

Reviewed 12 September 2016 via mobile

I had a great stay housekeeper on Saturday wasn't very friendly but front desk was great exspecially the lady that check me in Friday wish I remember her name but she works night shift she was great so with the bad vibe from housekeeping Saturday Oan I don't think it was a good idea for her to tell me no...

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Helpful?
Thank fashay
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you so very much for taking the time to let us know how your stay was. I will definitely pass your kind words to our front desk staff. In addition, I will visit with my housekeeping department and let them know this as well. Thank you again and I hope that the next time your travel brings you this...

Reviewed 13 August 2016 via mobile

I usually love to stay here with my kids and wife..I paid almost 200 dollars to stay in a suite as I always do when I stay there.this time I could have stayed at home if I knew I was going to get a dirty room, dirty dishes,dish washer didn't work, my covers had so much hair on it.called down...

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Helpful?
1Thank erica g
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you so very much for taking the time to let me know your experience while at our hotel - I assure you this is an isolated situation and has been and will keep being addressed. Our management team is on top of this and will take every single measure to ensure that this does not happen again. We definitely...

Atlanta, Georgia
Reviewed 26 July 2016

My mother and I stayed here 2 weekends in a row while we were visiting my Grandfather after he had a stroke. The staff was extremely friendly. We arrived really late one night and they asked if we were hungry and gave us some fruit. The rooms were nice, very roomy, and clean. There was lots of free parking and...

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Helpful?
Thank Kim T
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you so very much for taking your time to tell us about your stay. We are so happy that you chose to stay with us and that you had a great experience. I will definitely pass your kind words on to our staff. If your travel brings you back to this area - we would love for you to...

Atlanta, Georgia
Reviewed 24 July 2016

I found this to be a typical Residence Inn. The room was clean and the service was OK. On Wednesday night they have a Food "Truck" for the evening meal. One look at this and I decided to head out to eat. I hope the hotel can find an alternate. Breakfast was only OK. The eggs were scorched which when...

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Helpful?
1Thank Sherpa2286
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you for taking the time to write a review of your stay with us and thank you for your kind words about our hotel - I will pass on your thoughts about the food truck - this is a Marriott requirement, however, we want to have someone here that everyone enjoys. I trust that when your travel brings you...

Reviewed 20 July 2016 via mobile

I stayed at this Residence Inn along with my husband and two children for a quick overnight on our way to Gulfport, MS. Although the the room served its purpose as we arrived late and just wanted to go to sleep. Check-in was simple and quick but when we arrived to our room the door was open with the latch...

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Helpful?
1Thank Jill J
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you for taking the time to let us know about your stay, we appreciate you letting us know. We are very sorry that you did not have the perfect stay that we strive for all of our guests to have. We will definitely address this with our team so that this doesn't happen again. We trust that you will...

Reviewed 23 May 2016 via mobile

We stayed here with our kids and although the room was nice enough the service here was horrible. Asked very kindly if we could turn a light on in the dining room, as our kids were having trouble eating by the light of the small battery operated candle that was at the table. The evening dining staff said they weren't...

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Helpful?
1Thank Naomi F
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you so very much for letting us know about your stay with us. I am very sorry about your experience and want you to know that we absolutely love having families with children stay with us. I assure you that our management team will take care of this as our number one goal is to make sure that our...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn Jackson Ridgeland

Address: 855 Centre St, Ridgeland, MS 39157-4502
Region: United States > Mississippi > Ridgeland
Price Range: €98 - €145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Jackson Ridgeland 3*
Number of rooms: 100
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Also Known As:
Residence Inn Jackson Ridgeland Hotel Ridgeland
Residence Inn Ridgeland
Ridgeland Residence Inn
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Questions & Answers

Questions? Get answers from Residence Inn Jackson Ridgeland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“WHAT'S HAPPENED TO MARRIOTT QUALITY?? Read the 1's and 2's of a review before booking. Sorry I didn't.”
  • King bed- rolled to middle upon laying. Sad.
  • Box Spring coming apart.
  • Both King bed and Full bed had worn out bedding, cheap worn out pillows.
 of 5 bubbles 15djf, 11 Nov 2016 | Read review
“Get a room away from the elevator”
 of 5 bubbles 605richiec, 12 May 2016 | Read review
“I always choose the top floor so I don't have the noise from floors above but there's really no good view from any room.”
 of 5 bubbles dclay1971, 21 Apr 2016 | Read review
“I travel with puppies so we like to get a room on the 1st floor or next to the elevator on the 2nd.”
 of 5 bubbles nelllang507, 19 Dec 2015 | Read review
“Loved the 1 bedroom suite!”
 of 5 bubbles kt179, 16 Jul 2015 | Read review
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