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Staybridge Suites Jackson

Traveller (30)
Room & Suite (11)
  • Excellent47%
  • Very good21%
  • Average13%
  • Poor8%
  • Terrible11%
Travellers talk about
“front desk”(13 reviews)
“fries”(5 reviews)
“laundry room”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Fitness centre
3 Star Hotel
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2 Apr3 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (61)
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All reviewsfront deskfrieslaundry roomminute drivewould definitely stay here againtwo bedroom suiteyogurtwe've stayedexcellent stayparking lotsausagejacksonhomewoodsmscouchhousekeepingtv
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21 - 25 of 61 reviews
Reviewed 27 July 2016

We haven't stayed at this Staybridge in several years, but it was so nice then, we decided to stop here again as we travelled through. Unfortunately, it has gone downhill. We did not check in until 11:30 at night since we were travelling. The couch...More

1  Thank Ace55552012
Response from Shawanda H, Sales Coordinator at Staybridge Suites JacksonResponded 6 August 2016

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments...More

Reviewed 1 July 2016

I really want to give this place a good review. The facility is nice, it’s in a convenient and quiet location. The staff couldn’t be friendlier or more hospitable if you asked. That’s the only reason I’m taking the time to review this hotel from...More

Thank Tim S
Response from Shawanda H, Director of Sales at Staybridge Suites JacksonResponded 5 July 2016

Tim, let me be the first to apologize on behalf of our hotel. We do strive to provide the best service, and I feel awful that we were not able to make this a memorable stay with us. I certainly understand how frustrating and inconveniencing...More

Reviewed 21 June 2016

My family and I recently stayed at this hotel on a Friday night. They initially assigned me a room with only one queen bed when I had booked a room with two double beds and a roll away couch. I was alarmed to see that...More

Thank Joseph N
Response from Shawanda H, Director of Sales at Staybridge Suites JacksonResponded 23 June 2016

We would like to thank you for your recent visit to our. It was truly a pleasure to serve you. We are aware of the review you submitted concerning your stay with us. We always appreciate and welcome our guests’ feedback. We will take your...More

Reviewed 7 June 2016 via mobile

TRASH compared to other staybridge suites. Hardly ever anyone at front desk, evening social food is never stocked well, no utensils, room is outdated and smells like a cigar parlor, smelled Marijuana while walking in the hall. Kind of shady as well. I don't mean...More

Thank Ryan D
Response from Shawanda H, Director of Sales at Staybridge Suites JacksonResponded 20 June 2016

I am saddened to hear of your experience at our hotel. I am utilizing your comments to address the team that was in place during your stay. I assure you that your issues will be addressed and corrected. If you would like to discuss your...More

Reviewed 22 April 2016

This is in a nice area and each room is a suite. It has two rooms with a kitchenette and living area and bedroom. It was nicely decorated, well furnished and clean. We couldn't be happier. Also, they provided breakfast which was hot and delicious....More

Thank Susan S
Response from Shawanda H, Director of Sales at Staybridge Suites JacksonResponded 26 April 2016

Thank you so much for continuing to stay with us at Staybridge Suites. It is such an honor to receive a glowing review from you. The amount of care you put in your review really shows how much you enjoy yourself while staying with us....More

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Top amenities
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Things to do
Fitness Centre with Gym / Workout Room
Price range
US$96 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Price range
US$96 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (30)
Room & Suite (11)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
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David C
30 June 2016|
Response from Shawanda H | Property representative |
Summit Hotel Properties owns the hotel. Interstate Hotels and Resorts manages the hotel.
Room Tips
"Go elsewhere"
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"We're first-floor people when possible, but then, we have a TON of luggage."
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"The 2 bedroom suite also has a couch bed."
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"As always, first floor rooms are the bomb . . . or whatever the current millennial saying is."
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