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Hyatt Place Jackson/Ridgeland

Overview
1016 Highland Colony Pkwy At the Renaissance, Ridgeland, MS 39157-8719 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (561)
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555 results
Traveller rating
250
145
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LanguageEnglish
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Show reviews that mention
All reviews walk in shower within walking distance separate sitting area indoor pool pf changs renaissance mall business trip shopping area continental breakfast great area would stay here again front desk staff staff was friendly clean hotel rooms are spacious enjoyed my stay up to date
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1 - 5 of 555 reviews
Reviewed yesterday via mobile

The staff and place was excellent. There was construction going on next door but they accommodated our ever need. The pool was excellent and my kids enjoyed it and the breakfast. The breakfast was fine just wish there was more choices. The staff went out...More

Date of stay: December 2018
Thank ryan782000
Reviewed 4 days ago

I was disappointed in the difference between the photo on the website, versus what I saw when I walked into the room. The couch and desk chair were very worn out, drinking glasses were dirty, the bathroom door was getting caught on the floor while...More

Review collected in partnership with Hyatt Hotels
Date of stay: December 2018
Thank K9590FBjeremyl
Response from PatriceH318, Director of Sales at Hyatt Place Jackson/RidgelandResponded 3 days ago

It saddens us to hear that your experience with us was not a pleasant one. Our goal at Hyatt is to make sure all of our guests have an amazing stay and it appears we fell short this time. We will address all issues with...More

Reviewed 5 days ago

I forgot my tooth brush went down stsirs about 3 am .Hostess Joshua was mo where to be found I knocked on all thstaff doors x3 no answe finall after beating on the doot behind the counter .Hostess came out the room looking confused.harked up...More

Review collected in partnership with Hyatt Hotels
Date of stay: December 2018
Thank OnAir14085327468
Response from PatriceH318, Director of Sales at Hyatt Place Jackson/RidgelandResponded 4 days ago

Thank you so much for sharing your feedback with us. On behalf of my team I would like to truly apologize for your experience with us. Our goal is to ensure guest satisfaction and it saddens me to know we fell short in this area....More

Reviewed 2 weeks ago

Very noisy rooms overlooking the highway. AC/heat did not drown out the highway noise. Hotel was clean and staff reasonably friendly. If I go make sure u are on the non highway side of the hotel. Gym is very small and has only a few...More

Review collected in partnership with Hyatt Hotels
Date of stay: November 2018
Thank FarAway54351632149
Response from StephanieW4281, Director of Sales at Hyatt Place Jackson/RidgelandResponded 1 week ago

We are so happy that you stayed with us and thank you for taking the time to let us know about your stay. I will definitely let our maintenance staff know about the loud AC that you experienced. Please know that we value you and...More

Reviewed 4 weeks ago

Stayed here at a group rate for an event Nov 16-18. Rooms, carpet, and upholstery are beyond worn out. Hotel hasn't been touched in 10 years according to one of the managers. I'm a Hyatt member and have stayed at several different Hyatt properties over...More

Date of stay: November 2018
Thank setraveler95
Response from PatriceH318, Director of Sales at Hyatt Place Jackson/RidgelandResponded 4 weeks ago

I would like to thank you for sharing your experience with us. It saddens me to know we fell short of giving you an enjoyable stay. I will definitely share all of this with my staff and we will take care of the issues right...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Restaurant
Air Conditioning
Airport Transportation
Babysitting
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Breakfast included
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
126
Price range
US$84 - US$154 (Based on Average Rates for a Standard Room)
Also Known As
Hyatt Place Jackson/Ridgeland Hotel Ridgeland
,
Hyatt Place Ridgeland
Location
United States > Mississippi > Ridgeland
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
126
Price range
US$84 - US$154 (Based on Average Rates for a Standard Room)
Also Known As
Hyatt Place Jackson/Ridgeland Hotel Ridgeland
,
Hyatt Place Ridgeland
Location
United States > Mississippi > Ridgeland
Photos
Traveller (58)
Room & Suite (32)
Dining (25)
Pool & Beach (2)
Business Centre & Event Rooms (3)
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Questions & Answers
Ask a question
Ray_Ray03
9 December 2017|
Answer
Response from Philip T | Reviewed this property |
Yes they do.
0
Votes
Tim W
17 May 2016|
AnswerShow all 2 answers
Response from StephanieW4281 | Property representative |
We have a customer service driven staff and we will be so excited to meet you!
0
Votes
Room Tips
"Go to another hotel"
957edn
1 May 2018
Read review
"Unless you need the points on a loyalty card strategy, pick another hotel."
AskMariaTodd
21 Jun 2017
Read review
"A rom with a view of The Renaissance area really adds a Asterix to your stay"
J9846XDjonathanb
18 Jun 2017
Read review
"Room opposite the freeway side of hotel."
OSUfanHouston
17 Feb 2017
Read review
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