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Candlewood Suites

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100 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites
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Showing 100: English reviews
Reviewed 5 October 2013 via mobile

Had never stayed with this chain before but was very clean and nice. Staff was very helpful and friendly! Home like and perfect for my child and very reasonable price!! Fairly close to interstate. Would def stay again!!!!!!!!

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Helpful?
Thank Martin092609
Kansas City, Missouri
Reviewed 7 September 2013

First time staying here,quiet close to interstate, reasonable price only drawback no breakfast, but that's ok- pleasant easy check-in, would stay @ this chain again! Larger room, full size ref, microwave, cook-top,plates& utensils-sweet!

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1Thank Sharon N
Phoenix
Reviewed 11 August 2013

And with a Kroger nearby we stay here when we have projects near Memphis. Its EZ to grab fresh groceries and make meals - there is even a toaster in each room! A real treat for us full-time travelers. Clean with comfortable beds and triple sheeting plus a comforter make this brand the closest to our home accomodations while we...

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Helpful?
Thank Candace R
CWOlivebranch, Director of Sales at Candlewood Suites, responded to this review

Thank you for your continued loyalty! I do apologize for the hot water heater issues that we were having however, we were in progress of replacing them and have done so. Hope to see you again on your next trip to the area!

Reviewed 4 August 2013 via mobile

We found this to be a great pet friendly hotel and the five of us fit nicely with our pup. the room was marked no smoking but it was a heavy smokers room! our clothes smelled for days from the room. I literally put a scarf on so I could breathe during the night! besides that the facilities were great...

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Helpful?
Thank mom-on-the-journey
IHGCare, Guest Relations Manager at Candlewood Suites, responded to this review

Dear mom-on-the-journey, Thank you for taking the time to write us a review regarding your recent stay. It is very nice to know that you liked our facilities. I certainly apologize for the inconveniences you experienced over the smell of the room. Rest assured that these issues will be looked into. The feedback we receive from our valued guests, like...

Shawnee, Oklahoma
Reviewed 22 July 2013

We found that Pet friendly hotels in Memphis area wanted $25 to $30 a night extra for our pet dog, however, Candlewood was only $15. Nice suite with stove, microwave, fridge, sink, dishes, nice desk area, and comfortable queen size bed. No pool, hot tub, lounge, or breakfast, but they do have exercise room, and vending area. We like the...

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Helpful?
Thank RVMcClure
CWOlivebranch, Manager at Candlewood Suites, responded to this review

Thank you for taking the time to let us know about your experience with our hotel! Your feedback is very valuable in order to allow us to keep improving. We hope to see you and your pet again soon!

Saint Louis, Missouri
Reviewed 21 July 2013

I stayed at this Candlewood Suites recently for one night. I arrived late in the evening and checked out early in the morning so did not have time to make use of the fully stocked kitchenette. The room was clean and comfortable, although I could hear noise from the lobby and from the guest in the room upstairs from mine....

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Thank Kathie D
CWOlivebranch, Manager at Candlewood Suites, responded to this review

We are delighted to hear that you were pleased with your experience here at Candlewood Suites. Our entire brand is built with the guest at the center of everything we do and at our Olive Branch hotel that is the main goal everyday. Thank you for your kind words. See you again soon!

Saint Louis, Missouri
Reviewed 18 July 2013

I just needed a place for the night...and stumbled onto this little jewel. Room was sparkling clean, quiet and well outfitted. The kitchen...the kitchen, not a kitchenette by my book! was amazing...a full size refrigerator, dishwasher, microwave, cabinets loaded with everything you could want, stove and sink as well. This would be a perfect place to stay when visiting Graceland,...

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Helpful?
Thank Lynne N
CWOlivebranch, Manager at Candlewood Suites, responded to this review

It is great to hear that you felt at home while staying with us. Our amenities are designed just for you. Anytime we can take care of your travel needs and become a "Jewel" in your travel experience it just means that our commitment to being the best is paying off. We will see you again soon!

Baton Rouge, Louisiana
Reviewed 3 April 2013

Clerk was very friendly and room was clean. Had reservation with confirmation through Candlewood Suites for king room but only queen available upon arrival. TV cable was out service during stay. Clerk on duty told my DH that manager was aware & that tv cable had been out of service all day would not be available until next day. DH...

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1Thank Bayous92
CWOlivebranch, Manager at Candlewood Suites, responded to this review

I want to thank you for letting us know about the problems that you encountered during your stay. We are truly sorry that the room we selected for you did not meet and exceed your expectations. We are looking at all of the things you mentioned and working to make sure that every thing is corrected. We are aware that...

Yuba City, California
Reviewed 1 April 2013

There were a few challenges during our stay and the staff was excellent! This is the kind of service that makes loyal customers. Thank you staff. The room was spacious and clean. The only suggestions is to replace the lumpy pillows.

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Thank CEEM76
CWOlivebranch, Manager at Candlewood Suites, responded to this review

Thank you for telling us about your stay! We try hard to make every guest experience perfect, however sometimes things do go wrong. At the end of the day it is our goal to show that we care and make things right. I am glad to hear that our staff did their best to take care of your needs in...

South Haven, Michigan
Reviewed 27 March 2013

The owners of this hotel makes everyone feel like friends and family. The cupboard is so well stock that its hard to believe that you are not in an actual convenience store. I was so impressed with how well decorated this hotel was the first time I stayed that I was childishly anxious to see what the owners had done...

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Helpful?
Thank PKimThomas
CWOlivebranch, Manager at Candlewood Suites, responded to this review

Thank you for your kind words. We are always looking for ways to improve the experience of our guests. It is a very rewarding event when our guests take the time to let us know that we are keeping them interested in our property. The greatest compliment we can have is for our guest to continue to return. We look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Great location & all suites property offers great economical rates with the best service & cleanliness in Memphis & North MS areas. We offer most in-room amenities, full kitchen, DVD player, free guest laundry & free dinner every Wednesday. ... more   less 

Additional Information about Candlewood Suites

Address: 7448 Craft Goodman Rd, Olive Branch, MS 38654-6615
Region: United States > Mississippi > Olive Branch
Price Range: €69 - €100 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Candlewood Hotel Olive Branch
Olive Branch Candlewood Suites
Hotel Style:
#5 Business Hotel in Olive Branch
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Questions & Answers

Questions? Get answers from Candlewood Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“On the back side is quiet”
 of 5 bubbles Bev8789, 19 Oct 2016 | Read review
“Higher floors less likely to have had pets if you have allergies.”
 of 5 bubbles 500lawrencem, 3 Nov 2015 | Read review
“With pets, try for rooms close the exits.”
 of 5 bubbles charlesmA2967WJ, 25 Oct 2015 | Read review
“Bottom floor, near exit. Very little foot or vehicle traffic noise”
 of 5 bubbles philipw174, 27 Aug 2015 | Read review
“First floor back of building is very quiet.”
 of 5 bubbles 917lc, 23 Jun 2015 | Read review
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