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Isle of Capri Casino Hotel Lula

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95 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Waukegan, Illinois
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 May 2016

This casino hotel in my opinion is average. I have stayed there several times while visiting family in the area. There is a full service buffet and a couple of other restaurants in the building. The food is good and the prices are reasonable. I have no complaints with the services or amenities.

Helpful?
Thank MB2469
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

We appreciate you sharing your thoughts with us as well as being a loyal guest who continues to visit us. Great food for reasonable prices is what we strive to give our guests as well as loads of fun in a friendly atmosphere. We hope that your next visit is far better than average, and we look forward to seeing... More 

State College, PA
Level Contributor
145 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 23 April 2016

We stayed here for 3 nights because we couldn't get a room closer to the Juke Joint Festival in Clarksdale. It was about a half hour easy drive, not too bad although we left earlier in the evenings than we might have if staying closer (apparently there was a shuttle in other years, but not this year). I appreciate though... More 

Helpful?
Thank DT25
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

Thank you for taking the time to share your feedback with us. We hope that you had an absolute blast at the festival. We think it is very important for us to get involved in local engagements as we want to be active members of our community. We are so pleased to hear that you found your room to be... More 

Benton, Kentucky
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 February 2016 via mobile

We stayed on the Palm Terrace side of the hotel. The room was compact, but that's ok....the problem with the room was the A/C did not work. The vending machines did not have any drinks in them. The casino was decent...did not get any drink service on Palm side so went to Coral side and received service but only once... More 

Helpful?
Thank Heather W
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

Hi Heather, thank you for taking the time to share your thoughts with us. We really appreciate guest feedback as we are always looking for ways to improve our hotel and casino in order to increase guest satisfaction. We are glad that you enjoyed our buffet and we hope that you come back to give us another try. More 

A TripAdvisor Member
Reviewed 28 February 2016 via mobile

I can't say enough good things about the quality of the staff and wait staff at the Isle of Capri, Lula, MS. They were all friendly and helpful at all times. We were staying there with two children and a baby, not the ideal guests, but they were always extremely tolerant and kind. The buffet was also excellent. It even... More 

Helpful?
Thank A TripAdvisor Member
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

We are so thrilled to hear that you had a wonderful time! We want all of our guests to feel like our staff is there to help them, we are just delighted to hear that our staff was courteous and kind to you and your family. We hope that you will come visit us again in the future. More 

Fort Worth, Texas
Level Contributor
125 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 27 February 2016

We took a day drive down from Tunica to check is out. Not worth the drive at all. Just your very average locals type casino. Some new game but mostly older games. They have two casinos & hotels, half not open. Not a very fun atmosphere.

Helpful?
Thank Traci M
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

Hi Traci, it sounds like your experience was not up to our standards. We want all of our guests to have to best time possible while visiting us. We hope that you will give us another chance in the future as we are always working to improve. More 

Rolling Fork, Mississippi
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 February 2016

Hotel needs an upgrade. Older people need a rail to hold on in bathtub. There is not one available in this hotel. There should be a guide to know channels on television. Microwave nor refrigerator available in this hotel. Internet is horrible.

Helpful?
Thank 1204Mw
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

We appreciate you taking the time to share your thoughts with us. All of your suggestions will be taken into advisement in order to make accommodations that will improve stays for all of our guests. We hope that you will visit us again in the future, as we value your patronage. More 

Woodstock, Alabama
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 5 February 2016

This is a large casino property with two separate hotels. I was in the Coral Reef side of the casino. The rooms are dated and do not have the amenities one might expect as a large casino like this. The lighting in the room was sparse and as I checked in, there were other guest complaining of the same thing.... More 

Helpful?
Thank Vann L
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

Hi Vann, we appreciate you taking the time to share your thoughts with us. We are pleased to hear that you found your room to be clean and functioning. With our casino being so large, there are many gaming and dining opportunities to please everyone. We do have non-smoking sections in the casino as well. We appreciate you bringing your... More 

Mandeville, Louisiana
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 February 2016

I was not in Lula to gamble, I was in town for a funeral. However, the isle of Capri Casino Hotel is the nicest place to stay in the Helena-West Helena area. After the wake and after the funeral the entire family that was staying at the hotel gathered in a common area to reconnect and talk. The lounge area... More 

Helpful?
Thank Rodaryl J
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

We appreciate you taking the time to share your thoughts about your rent visit. We are sorry to hear of your loss and offer our our deepest sympathies. We are glad to hear that our staff was very attentive as well as that you felt at ease during your stay. We hope that you will come back in the future. More 

Level Contributor
6 reviews
Reviewed 27 January 2016 via mobile

It was a nice casino, smelled great for indoor smoking, and was very nice on the inside. The outside left a bit to be desired, but not too bad. I went to play blackjack, and went inside and joined a table. My first dealer was friendly and made comments here and there and I had a lot of fun. The... More 

Helpful?
Thank Austinblake55
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

Hi Austin, thank you for taking the time to provide us with some feedback from your visit. We are thrilled to hear that you enjoyed your first round of blackjack. We value you as a customer and hope that you will come back and visit us again soon. More 

South Beloit, IL
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 10 January 2016

There are two separate hotels here. One is called Palm Terrace and the other is called Coral Reef with the casino and restaurants located in the middle. We stayed on the coral reef side. As soon as we got into our room on the first floor we discovered the toilet seat was broken on one side. We called the front... More 

Helpful?
1 Thank OzarkME
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

We appreciate you taking the time to provide us with some feedback about your recent stay. We are delighted to hear that the staff treated you courteously, and that your dining experience was pleasant. We would like to speak with you further in order to ensure that we make your next stay with us a more positive experience. Please give... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
Room types
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
What do you get when you combine the excitement of casino gaming and the rich history of the Mississippi Delta? It's the Isle of Capri Casino Lula. 24-Hour action features over 900 slot machines and 12 table games in two Vegas-style casinos. Delicious dining options proudly serve up high-quality local ingredients. The Isle of Capri Casino Lula offers almost 500 hotel rooms and suites in two hotels. Other amenities to enjoy include a fitness room, outdoor pool, and RV park. Exciting promotions, headliners, and dining specials are waiting! We look forward to seeing you soon. ... more   less 

Additional Information about Isle of Capri Casino Hotel Lula

Address: 777 Isle of Capri Pkwy, Lula, MS 38644-9701
Region: United States > Mississippi > Lula
Price Range: €56 - €123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Isle of Capri Casino Hotel Lula 2.5*
Number of rooms: 450
Reservation Options:
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Also Known As:
Isle Of Capri Hotel Lula
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Questions & Answers

Here's what travellers have asked, with answers from Isle of Capri Casino Hotel Lula staff and other travellers.
7 questions
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Delavan, Illinois, United States

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Questions? Get answers from Isle of Capri Casino Hotel Lula staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another place to stay!”
 of 5 bubbles emspLA, 20 Aug 2016 | Read review
“If you like southern food buffet and grill restaurants service was awesome.”
 of 5 bubbles Jonestye, 7 Jul 2016 | Read review
“Just visited the casino not the hotel.”
 of 5 bubbles traci_money, 26 Feb 2016 | Read review
“internet is not workable at times”
 of 5 bubbles 1204Mw, 8 Feb 2016 | Read review
“I'm not sure you could pick a good room if you are looking for a non-smoking room.”
 of 5 bubbles vannl2015, 5 Feb 2016 | Read review
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