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Holiday Inn Express Hotel & Suites Laurel

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Holiday Inn Express Hotel & Suites Laurel
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50 Reviews from our TripAdvisor Community

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Showing 50: English reviews
Reviewed 5 weeks ago via mobile

A quick business trip to taylorsville ms and this was the closest ihg. The hotel is difficult to access coming from I-59 south. It's right across the intersection. At check in, they only had 1 reservation instead of my 2 booked. Luckily, they had an extra room. I received the bill and they charged me a higher price than my...

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Helpful?
1Thank Greg W
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Laurel, responded to this review

Dear Greg W, Thank you so much for taking the time to leave a review of your most recent stay with us. I'm glad to see that you found our hotel in good proximity to your travel needs. I do apologize for the service you received at check in, the discomfort caused by the bed and the billing concern. We...

Reviewed 11 December 2016 via mobile

Meh - Not up to the standard I'm used to at HIE properties but it did the job for a night. Decor and climate control was nice. Fixtures and amenities were outdated and worn out. Shower didn't drain well. Breakfast was dry and hard.

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Helpful?
1Thank Andy W
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Laurel, responded to this review

Dear Andy W, Thank you so much for staying with us and for taking the time to leave us your feedback. I am sorry for the shortfalls you have encountered with regards to our breakfast and fixture amenities. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when...

Slidell, Louisiana
Reviewed 28 November 2016

This hotel should be listed as a 3 star, the 2.5 does not reflect the wonderful accommodation's of this property. In addition to the standard amenities for a property of this size, there is a nice indoor pool with a wonderful hot tub. The gym is bigger and better providing much more equipment than the other properties in this category...

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Thank ditullis
Austin, Texas
Reviewed 18 October 2016 via mobile

We stayed just one night and found the bed you be very comfortable but the carpet had a tear in it that might have beefy partially repaired. The draperies also needed repairs. The room and bathroom were good sized but the extra chair was only an uncomfortable straight back chair. Overall quiet except for noise from the floor above. Breakfast...

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Thank Alice S
Fresno, Texas
Reviewed 18 October 2016

The cost per night was average for the chain, but high for the town it's in. The location is very convenient...near the freeway and not far from common eateries and retailers. The hotel was clean and comfortable with nice staff members. Breakfast was good too...always a plus

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Helpful?
Thank Kendrea B
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Laurel, responded to this review

Dear Kendrea B, Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that you found our location convenient, property clean and comfortable and staff nice. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating...

Vicksburg, MS
Reviewed 17 October 2016

Nice, clean, and comfortable accommodations with convenient location from the highway. The friendly staff made us feel welcome. Will definitely stay here again if we are I in the area. The breakfast buffet was good. There were enough choices so everyone could choose their favorites. My family especially enjoyed the wonderful warm cinnamon rolls. White gravy and biscuits, always a...

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Thank LittleLJK
Reviewed 12 October 2016 via mobile

Fantastic stay at a great hotel. Love the Keurig in the room. Our bed was great and the shower was nice and big. The staff were very friendly and we got in our hotel room quickly. Looking forward to coming back.

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Thank Larkin J
Michigan
Reviewed 13 August 2016 via mobile

LOVE this hotel, it is absolutely GORGEOUS! As soon as We entered the hotel, I was in love. The lobby and breakfast area are just beautiful. Our room was the largest I have EVER had at any hotel. As soon as I opened the door I didn't want to leave, it was that perfect. The breakfast was the typical breakfast...

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Thank OnTheLakeshore
Jackson, Mississippi
Reviewed 3 July 2016

Excellent staff friendly and professional. The atmosphere very welcoming, quite, comfortable and convenient. At Home very thing was nice and clean, food was good the staff kept things fresh and eager to serve.

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Thank mejordan2317
Brad H, General Manager at Holiday Inn Express Hotel & Suites Laurel, responded to this review

Thank you for taking time to give us this review. We do strive to make all guest stays as perfect as possible. We look forward to seeing you again!!

Montrose, Colorado
Reviewed 6 January 2016

This is a better than average Holiday Inn Express. The breakfast room was very clean the staff kept things fresh. They offered free newspapers including the Wall Street Journal, not just USA Today. Facilities are well maintained and up to date. Internet was adequately fast and there were lots of electrical outlets. The service was good even on Christmas day.

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Helpful?
Thank 673jaya
Brad H, General Manager at Holiday Inn Express Hotel & Suites Laurel, responded to this review

Thank you for the kind words. We do try to make each guests stay as perfect as possible.

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
New Laurel, MS Hotel Offers a Gracious Welcome Oak-lined streets welcome you to our new hotel, the Holiday Inn Express Hotel & Suites Laurel. Located off I-59, our hotel in the historic town of Laurel is centrally located between Meridian, Hattiesburg, and Jackson, Mississippi. Families enjoy lodging at our charming Laurel, MS, hotel because it offers easy access to nearby attractions. Located within 10 miles of our hotel are the Lauren Rogers Museum of Art, the Magnolia Center and the Sawmill Square Mall. You can experience life as it was in the 1880s when you visit Landrum's Country Homestead & Village. With over 50 buildings on 10 acres, this is where 'history comes to life' at this living history museum. Corporate guests are impressed with the accommodations of our Laurel hotel and its location near local businesses such as the South Central Regional Medical Center, Howard Industries and Masonite. The hotel has two meeting rooms and can seat up to 70 guests. We also offer free high-speed, wireless Internet access throughout the hotel. Lodging in our Laurel, MS hotel pleases business and leisure travelers alike with our complimentary, hot breakfast bar that features our signature cinnamon rolls. Guests can devote time to relaxing in our indoor pool, whirlpool, and sauna or workout in the fitness center. There's even a sports court! Book your reservations today for our great Laurel, MS hotel's deals and rates. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Laurel

Address: 2008 Jefferson Street, Laurel, MS 39440
Region: United States > Mississippi > Laurel
Price Range: €94 - €134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Laurel 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Laurel
Holiday Inn Laurel
Holiday Inn Express Laurel
Laurel Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Laurel staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Laurel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont forget your bathing suit”
 of 5 bubbles ditullis, 28 Nov 2016 | Read review
“May want to ask whether there are events taking place just to be prepared.”
 of 5 bubbles kendreab, 18 Oct 2016 | Read review
“Accessible, very good lighting”
 of 5 bubbles mejordan2317, 3 Jul 2016 | Read review
“The hotel had a good rating so I was surprised at the conditions. Terrible smell in lobby and the entire 2nd floor smelled like a cigar parlor. Terrible mold all along the top of the tub and shower. Front desk apologized, but no real resolution. I felt bad for her as she was the only staff on the property and had little control. The rest of the room seemed very clean, but even though it was a non smoking room, the smell of smoke was everywhere and overwhelming.”
 of 5 bubbles rrfh1, 26 Aug 2014 | Read review
“When arriving from the East, be sure to get in the left lane when you leave the highway (84 I think?). That way you can easily turn left at the red light to enter the road to the hotel.”
 of 5 bubbles Blue_rose2001, 23 Feb 2014 | Read review
5 of 5